TEST BANK
MANAGING PERFORMANCE THROUGH
TRAINING AND DEVELOPMENT
, Contents
Chapter 1: The Training And Development Process .......................................................................1
Chapter 2: Learning And Motivation .............................................................................................40
Chapter 3: The Needs Analysis Process ........................................................................................80
Chapter 4: Training Design.......................................................................................................... 115
Chapter 5: Off-The-Job Training Methods .................................................................................. 149
Chapter 6: Off-The-Job Training Methods .................................................................................. 178
Chapter 7: Technology-Based Training Methods ........................................................................ 210
Chapter 8: Training Delivery ....................................................................................................... 249
Chapter 9: Transfer Of Training .................................................................................................. 281
Chapter 10: Training Evaluation .................................................................................................. 317
Chapter 11: Training Costs And Benefits .................................................................................... 357
Chapter 12: Training Programs .................................................................................................... 382
Chapter 13: Management And Leadership Development ............................................................ 413
Chapter 14: The Evolution And Future Of Training And Development ...................................... 455
ii
, Preface
Contents:
About the Nelson Education Teaching Advantage
Accessing Your Cognero Test Bank
About The Nelson Education Teaching Advantage (Neta)
In Most Post-Secondary Courses, A Large Percentage
Of Student Assessment Is Based On Multiple-Choice
Testing. Many Instructors Use Multiple-Choice
Reluctantly, Believing That It Is A Methodology Best
Used For Testing What A Student Remembers Rather
Than What She Or He Has Learned.
Nelson Education Ltd. Understands That A Good Quality Multiple-Choice Test Bank Can
Provide The Means To Measure Higher-Level Thinking Skills As Well As Recall.
Recognizing The Importance Of Multiple-Choice Testing In Today’s Classroom, We Have
Created Neta—The Nelson Education Teaching Advantage Program—To Ensure The Value
Of Our High-Quality Test Banks.
The Neta Program Was Created In Partnership With David Dibattista, A 3m National Teaching
Fellow, Professor Of Psychology At Brock University, And Researcher In The Area Of
Multiple- Choice Testing. Neta Ensures That Subject-Matter Experts Who Author Test Banks
Have Had Training In Two Areas: Avoiding Common Errors In Test Construction, And
Developing Multiple- Choice Test Questions That ―Get Beyond Remembering‖ To Assess
Higher-Level Thinking.
All Neta Test Banks Include David Dibattista’s Guide For Instructors, ―Multiple Choice Tests:
Getting Beyond Remembering.‖ This Guide Has Been Designed To Assist You In Using
Nelson Test Banks To Achieve Your Desired Outcomes In Your Course.
The Test Bank For Managing Performance Through Training And Development, Eighth
Edition Has Been Revised For Canadian Students By Alan M. Saks, University Of Toronto.
The Multiple- Choice Questions Were Written And Edited To Conform To Neta Guidelines,
Which Emphasize The Development Of Higher-Order Thinking And The Effective
Construction Of Questions. Neta Principles Of Question Construction Help Eliminate
Ambiguity, Arguable Answers, Guesswork,
And Unconscious Cues To Test-Savvy Students, Resulting In A Test That Accurately Reflects
Student Understanding. The Test Bank Offers Over 700 Questions Including 480 Multiple
Choice, 120 Short Answer, And 120 Essay Questions.
iii
, In Addition To Providing A Variety Of Questions Related To Each Chapter Objective, This Test
Bank Also Employs A Series Of Tags That Can Help Design Effective, Balanced Tests By The
Measure Of Course Outcomes. All Of The Tags Are Included With The Question In The Test
Bank. These Tags Include:
ANSWER: The Correct Answer. (Suggested Answers Are Often Provided For The
Essay And Short Answer Questions).
Difficulty: The General Difficulty Of The Question (Easy, Moderate, Difficult).
Points: The Number Of Points An Instructor Can Assign For Each Question. The Default
Is 1 Point.
Reference: The Related Main Head From The Text Chapter And/Or The Page Number
That Covers The Question Content.
Keywords: The Category From Bloom’s Taxonomy For Learning (Remember, Higher
Order, Etc.). This Category Is Included To Assist Instructors In Assessing Student’s
Higher- Order Cognitive Skills.
Custom Id: The Original Question Number In The Cognero Question Set.
Accessing Your Cognero Test Bank
The Neta Test Bank Is Available In A
New, Cloud-Based Platform. Nelson
Testing Powered By Cognero® Is A
Secure Online Testing System That
Allows You To Author, Edit, And
Manage
Test Bank Content From Any Place You Have Internet Access. No Special Installations Or
Downloads Are Needed, And The Desktop-Inspired Interface, With Its Drop-Down Menus
And Familiar, Intuitive Tools, Allows You To Create And Manage Tests With Ease. You Can
Create Multiple Test Versions In An Instant, And Import Or Export Content Into Other
Systems. Tests Can Be Delivered From Your Learning Management System, Your Classroom,
Or Wherever You Want.
Nelson Testing Powered By Cognero Can Be Accessed Through
Www.Nelson.Com/Instructor, Http://Www.Nelson.Com/Login And
Http://Login.Cengage.Com. Just Enter The Author, Title, Isbn, Or Course Key For The Text
And Select ―Nelson Testing, Powered By Cognero Instant Access For Russell’s Biology:
Exploring The Diversity Of Life‖.
Additional Resources
The Instructor Resources For Your Textbook Also Include:
Cl Testing_Cognero_Creating_Tests, A User’s Guide To Answer Your Questions.
Printable Versions Of The Test Bank In Word And Pdf Formats.
iv
MANAGING PERFORMANCE THROUGH
TRAINING AND DEVELOPMENT
, Contents
Chapter 1: The Training And Development Process .......................................................................1
Chapter 2: Learning And Motivation .............................................................................................40
Chapter 3: The Needs Analysis Process ........................................................................................80
Chapter 4: Training Design.......................................................................................................... 115
Chapter 5: Off-The-Job Training Methods .................................................................................. 149
Chapter 6: Off-The-Job Training Methods .................................................................................. 178
Chapter 7: Technology-Based Training Methods ........................................................................ 210
Chapter 8: Training Delivery ....................................................................................................... 249
Chapter 9: Transfer Of Training .................................................................................................. 281
Chapter 10: Training Evaluation .................................................................................................. 317
Chapter 11: Training Costs And Benefits .................................................................................... 357
Chapter 12: Training Programs .................................................................................................... 382
Chapter 13: Management And Leadership Development ............................................................ 413
Chapter 14: The Evolution And Future Of Training And Development ...................................... 455
ii
, Preface
Contents:
About the Nelson Education Teaching Advantage
Accessing Your Cognero Test Bank
About The Nelson Education Teaching Advantage (Neta)
In Most Post-Secondary Courses, A Large Percentage
Of Student Assessment Is Based On Multiple-Choice
Testing. Many Instructors Use Multiple-Choice
Reluctantly, Believing That It Is A Methodology Best
Used For Testing What A Student Remembers Rather
Than What She Or He Has Learned.
Nelson Education Ltd. Understands That A Good Quality Multiple-Choice Test Bank Can
Provide The Means To Measure Higher-Level Thinking Skills As Well As Recall.
Recognizing The Importance Of Multiple-Choice Testing In Today’s Classroom, We Have
Created Neta—The Nelson Education Teaching Advantage Program—To Ensure The Value
Of Our High-Quality Test Banks.
The Neta Program Was Created In Partnership With David Dibattista, A 3m National Teaching
Fellow, Professor Of Psychology At Brock University, And Researcher In The Area Of
Multiple- Choice Testing. Neta Ensures That Subject-Matter Experts Who Author Test Banks
Have Had Training In Two Areas: Avoiding Common Errors In Test Construction, And
Developing Multiple- Choice Test Questions That ―Get Beyond Remembering‖ To Assess
Higher-Level Thinking.
All Neta Test Banks Include David Dibattista’s Guide For Instructors, ―Multiple Choice Tests:
Getting Beyond Remembering.‖ This Guide Has Been Designed To Assist You In Using
Nelson Test Banks To Achieve Your Desired Outcomes In Your Course.
The Test Bank For Managing Performance Through Training And Development, Eighth
Edition Has Been Revised For Canadian Students By Alan M. Saks, University Of Toronto.
The Multiple- Choice Questions Were Written And Edited To Conform To Neta Guidelines,
Which Emphasize The Development Of Higher-Order Thinking And The Effective
Construction Of Questions. Neta Principles Of Question Construction Help Eliminate
Ambiguity, Arguable Answers, Guesswork,
And Unconscious Cues To Test-Savvy Students, Resulting In A Test That Accurately Reflects
Student Understanding. The Test Bank Offers Over 700 Questions Including 480 Multiple
Choice, 120 Short Answer, And 120 Essay Questions.
iii
, In Addition To Providing A Variety Of Questions Related To Each Chapter Objective, This Test
Bank Also Employs A Series Of Tags That Can Help Design Effective, Balanced Tests By The
Measure Of Course Outcomes. All Of The Tags Are Included With The Question In The Test
Bank. These Tags Include:
ANSWER: The Correct Answer. (Suggested Answers Are Often Provided For The
Essay And Short Answer Questions).
Difficulty: The General Difficulty Of The Question (Easy, Moderate, Difficult).
Points: The Number Of Points An Instructor Can Assign For Each Question. The Default
Is 1 Point.
Reference: The Related Main Head From The Text Chapter And/Or The Page Number
That Covers The Question Content.
Keywords: The Category From Bloom’s Taxonomy For Learning (Remember, Higher
Order, Etc.). This Category Is Included To Assist Instructors In Assessing Student’s
Higher- Order Cognitive Skills.
Custom Id: The Original Question Number In The Cognero Question Set.
Accessing Your Cognero Test Bank
The Neta Test Bank Is Available In A
New, Cloud-Based Platform. Nelson
Testing Powered By Cognero® Is A
Secure Online Testing System That
Allows You To Author, Edit, And
Manage
Test Bank Content From Any Place You Have Internet Access. No Special Installations Or
Downloads Are Needed, And The Desktop-Inspired Interface, With Its Drop-Down Menus
And Familiar, Intuitive Tools, Allows You To Create And Manage Tests With Ease. You Can
Create Multiple Test Versions In An Instant, And Import Or Export Content Into Other
Systems. Tests Can Be Delivered From Your Learning Management System, Your Classroom,
Or Wherever You Want.
Nelson Testing Powered By Cognero Can Be Accessed Through
Www.Nelson.Com/Instructor, Http://Www.Nelson.Com/Login And
Http://Login.Cengage.Com. Just Enter The Author, Title, Isbn, Or Course Key For The Text
And Select ―Nelson Testing, Powered By Cognero Instant Access For Russell’s Biology:
Exploring The Diversity Of Life‖.
Additional Resources
The Instructor Resources For Your Textbook Also Include:
Cl Testing_Cognero_Creating_Tests, A User’s Guide To Answer Your Questions.
Printable Versions Of The Test Bank In Word And Pdf Formats.
iv
