,Inhoudsopgave
De hoofdlijnen voor het tentamen.....................................................................................................4
Wat is een organisatie?..................................................................................................................4
Rechtsvormen.....................................................................................................................................4
Frederick Taylor..................................................................................................................................5
Max Weber.........................................................................................................................................5
Henri Fayol..........................................................................................................................................5
Peter Drucker.....................................................................................................................................6
Henry Mintzberg.................................................................................................................................6
De basisconfiguraties van Mintzberg..............................................................................................6
Michael Porter....................................................................................................................................7
Vijfkrachtenmodel..........................................................................................................................7
De concurrentiestrijden van Porter................................................................................................7
Het Value Chain Model...................................................................................................................8
BCG-model......................................................................................................................................9
Michael Hammer..............................................................................................................................10
Igor Ansoff........................................................................................................................................10
De groeistrategieën van Ansoff....................................................................................................10
De groeistrategieën van integratie en differentiatie.....................................................................10
Alfred Chandler.................................................................................................................................11
Structure follows Strategy............................................................................................................11
Hackman...........................................................................................................................................11
Taakkarakteristieken van Hackman..............................................................................................11
McGregor.........................................................................................................................................11
De X en Y theorie van McGregor...................................................................................................11
Blake en Mouton..............................................................................................................................12
Managerial Grid............................................................................................................................12
Hersey en Blanchard.........................................................................................................................12
Leiderschapsstijlen.......................................................................................................................12
Maslow.............................................................................................................................................12
De piramide van Maslow..............................................................................................................12
Human Relations-benadering...........................................................................................................13
Open systemen.................................................................................................................................13
Contingentiebenadering...................................................................................................................13
, Planning............................................................................................................................................14
Strategisch ondernemingsplan.....................................................................................................14
De situatieanalyse.........................................................................................................................14
De SWOT analyse..........................................................................................................................14
Diagnose en Prognose..................................................................................................................14
Structuur...........................................................................................................................................15
De arbeidsverdeling......................................................................................................................15
Horizontale taakverdeling.............................................................................................................15
Verticale taakverdeling.................................................................................................................15
Werkstructurering........................................................................................................................16
Omspanningsvermogen, spanwijdte en spandiepte.....................................................................16
De lijnorganisatie..........................................................................................................................17
De lijnstaforganisatie....................................................................................................................17
De matrixorganisatie....................................................................................................................17
De divisiestructuur........................................................................................................................17
Systemen..........................................................................................................................................17
Subsystemen en Aspectsystemen.................................................................................................17
Open systemen en gesloten systemen.........................................................................................17
Processen.........................................................................................................................................18
Business Proces Redesign (BPR).......................................................................................................18
Sociotechniek...................................................................................................................................18
Workflow Management....................................................................................................................18
E-business.........................................................................................................................................18
Conflicthantering en -management..................................................................................................19
Stijlen van conflictmanagement...................................................................................................19
Teams...............................................................................................................................................19
De vier fases van teamvorming....................................................................................................19
Human Resource Management........................................................................................................20
INK-model.........................................................................................................................................20