Cintas Service Sales Rep Certification ACTUAL UPDATED QUESTIONS AND CORRECT ANSWERS

Cintas Service Sales Rep Certification
ACTUAL UPDATED QUESTIONS AND
CORRECT ANSWERS
Cintas is a growing stable fortune 500 company provides world class training that enables me
to work in a safe environment where I have control over achieving my financial and
professional goals. - CORRECT ANSWERS✅✅Why is it so important to participate in
every Cintas initiative?


Participating in VPP and Smith Driver training keeps me safe and reduces the amount Cintas
pays out in accident claims. Following the NCNS, EAT process and securing At-risk
renewals allows me to retain my customers and earn additional income (renewal bonus, route
volume commission) Selling Catalog, Charging LR's for lost and damaged products, and
participating in all growth contests provides maximum value to the customer while giving me
the opportunity to give myself a raise without waiting for an annual review. - CORRECT
ANSWERS✅✅How will your participation contribute to your success as well as the success
of Cintas?


Every Cintas location is injury free
Every Cintas partner is engaged in continuously improving
Cintas is widely recognized as one of the worlds leaders in safety and health performance -
CORRECT ANSWERS✅✅What are the 3 tenants of the safety Vision?



Voluntary protection program - CORRECT ANSWERS✅✅What is VPP?


Size up the load
Assess and plan the job
Firm base of support
Easier with your knees bent
loose grips cause strains
is the load close
flex your legs to left

turn your body, don't twists - CORRECT ANSWERS✅✅What is safelift?

,The back - CORRECT ANSWERS✅✅What is the most common injury on the route?


Use stretch n' flex to Warm up. use a cart. use safelift techniques. - CORRECT
ANSWERS✅✅What ways have you learned to avoid this happening to you?



Slips/Trips/Falls - CORRECT ANSWERS✅✅What is the most common cause of injury?


Use non-slip footwear. Use Three points of contact system - CORRECT
ANSWERS✅✅What ways have you learned to avoid this? (common injuries)


Aim high in steering
Get the big picture
Keep your eyes moving
leave yourself an out

make sure they see you - CORRECT ANSWERS✅✅What are the 5 keys to smith training?



quarterly - CORRECT ANSWERS✅✅How often must you complete the Smith Driver
training refresher training?


Current medical examiners certificate, Valid Driver's License, Current vehicle registration,
and insurance card - CORRECT ANSWERS✅✅What are the required documents for a
driver?


Service brakes
Steering mechanism
tires
windshield wipers
Wheels and Rims
Parking brake
lighting and reflectors

, horn
mirrors-rear vision
coupling devices
Emergency equipment (fire extinguisher, triangle kit, spare fuses) - CORRECT
ANSWERS✅✅List the items that make-up the pre-trip and post trip vehicle inspection?



loaders/ unloaders - CORRECT ANSWERS✅✅Who is on the service support team?



Allison Kenny - CORRECT ANSWERS✅✅Who is the HR director?



Jim Rozakis - CORRECT ANSWERS✅✅Who is the president and COO?



Ryan Blake - CORRECT ANSWERS✅✅Who is the regional sales VP?



Wendy May - CORRECT ANSWERS✅✅Who is the senior vice president of sales?


We will exceed our customers expectations to maximize the long term value of Cintas for it's
shareholders and working partners - CORRECT ANSWERS✅✅What is the principle
objective?


Rod Wilson - CORRECT ANSWERS✅✅Who is the Plant Manager?



Edgar Quintana - CORRECT ANSWERS✅✅Who is the stockroom supervisor?



Anthony Pacheco - CORRECT ANSWERS✅✅Who is the 2nd shift supervisor?


Professional
Thorough
High principals and Moral values
High standards of performance