Cigna HealtHspring - 2026 CertifiCations neWest WitH
CoMplete QUestions anD CorreCt DetaileD ansWers (VerifieD
ansWers) |alreaDY graDeD a+||BranD neW Version!!
Which of the following is a way to prevent CTMs? - CORRECT ANSWER-
All of these:
Use only HealthSpring Provider Look up tool & resources to verify
doctors.
Never assign a Nurse Practitioner as the PCP.
Discuss PCP selection or switching with customer and obtain their
consent for any changes.
Lucas, a licensed agent is preparing to sell HealthSpring Medicare
Plans. Which of the following does he still need to do in order to
complete all requirements to sell HealthSpring Medicare plans? -
CORRECT ANSWER-Both B & C:
Complete all HealthSpring training certification courses and
attestations.
Complete Medicare Basics training - AHIP or equivalent.
, When verifying if a doctor is in the HealthSpring network which of the
following is correct? - CORRECT ANSWER-You can verify doctors and
other providers using the Provider Lookup Tool, you may also
download the weekly provider spreadsheets if available.
Which of the following should be addressed prior to asking for the
business or closing the sale? - CORRECT ANSWER-All of these:
Make sure the customer is aligned with your recommendations.
Make sure all objections have been resolved.
Make sure the customer's needs are clearly addressed by the benefits
and features of the plan.
Which of the following consultative selling skills would help a sales
agent relate to a client? - CORRECT ANSWER-Connecting
Which of the following should you complete prior to asking for the
sale? - CORRECT ANSWER-Review the plan and alignment with
customer's needs
Which of the following statements about submitting an enrollment
paper application is accurate? - CORRECT ANSWER-You must submit
within 2 calendar days of receiving the completed enrollment form.
Which of the following consultative selling skills would help a sales
agent start connecting with their customer from the beginning of the
consultation? - CORRECT ANSWER-Rapport
CoMplete QUestions anD CorreCt DetaileD ansWers (VerifieD
ansWers) |alreaDY graDeD a+||BranD neW Version!!
Which of the following is a way to prevent CTMs? - CORRECT ANSWER-
All of these:
Use only HealthSpring Provider Look up tool & resources to verify
doctors.
Never assign a Nurse Practitioner as the PCP.
Discuss PCP selection or switching with customer and obtain their
consent for any changes.
Lucas, a licensed agent is preparing to sell HealthSpring Medicare
Plans. Which of the following does he still need to do in order to
complete all requirements to sell HealthSpring Medicare plans? -
CORRECT ANSWER-Both B & C:
Complete all HealthSpring training certification courses and
attestations.
Complete Medicare Basics training - AHIP or equivalent.
, When verifying if a doctor is in the HealthSpring network which of the
following is correct? - CORRECT ANSWER-You can verify doctors and
other providers using the Provider Lookup Tool, you may also
download the weekly provider spreadsheets if available.
Which of the following should be addressed prior to asking for the
business or closing the sale? - CORRECT ANSWER-All of these:
Make sure the customer is aligned with your recommendations.
Make sure all objections have been resolved.
Make sure the customer's needs are clearly addressed by the benefits
and features of the plan.
Which of the following consultative selling skills would help a sales
agent relate to a client? - CORRECT ANSWER-Connecting
Which of the following should you complete prior to asking for the
sale? - CORRECT ANSWER-Review the plan and alignment with
customer's needs
Which of the following statements about submitting an enrollment
paper application is accurate? - CORRECT ANSWER-You must submit
within 2 calendar days of receiving the completed enrollment form.
Which of the following consultative selling skills would help a sales
agent start connecting with their customer from the beginning of the
consultation? - CORRECT ANSWER-Rapport
