Rutgers Intro to Management FINAL EXAM PREP
2025/2026 COMPLETE QUESTIONS WITH CORRECT
DETAILED ANSWERS || 100% GUARANTEED PASS
<BRAND NEW VERSION>
backwards integration .......Answer...........building or adding
capabilities further back in the value chain, typically towards the
sourcing of inputs. Firms that backward integrate typically
become their own supplier for key inputs into their value chain.
forward integration .......Answer...........building or adding
capabilities that are closer towards customers. Firms that
forward integrate typically either sell their product directly to
customers (rather than sell to a distributor, or "middle-man"), or
else become their own distributor.
,age 2 of 38
Baldrige Performance Excellence Framework
.......Answer...........Baldrige looks at how a business is managed
as a unified whole
Performance excellence is more than managing business process
Performance excellence is the outcome of coordination and
consistency between leadership, strategy, operations,
management of its workforce and other stakeholders, etc.
Business Process Reengineering .......Answer...........involves
radically redesigning and streamlining how an activity is
performed, with the intent of achieving quantum improvements in
performance
Aims at a one-time quantum improvement on the order of 30%
to 50%
,age 3 of 38
By comparison, Total Quality Management and Six Sigma stress
incremental (gradual) progress on a continual basis
Cooperative strategies .......Answer...........a means by which firms
collaborate for the purpose of working together to achieve a
shared objective
Non-equity strategic alliance .......Answer...........is an alliance in
which two or more firms develop a contractual relationship to
share some of their resources and capabilities for the purpose of
creating a competitive advantage
Corporate Entrepreneurship .......Answer...........consists of
entrepreneurial action within an established organization
Corporate Social Responsibility .......Answer...........the way a
company's managers and employees view their duty or
obligation to make decisions that protect, chance, and promote
, age 4 of 38
the welfare and well-being of stakeholders and society as a
whole
Sustainability .......Answer...........the relationship of a firm to its
environment and its use of natural resources
DMADV .......Answer...........Used for new Process.
Define, Measure, Analyze, Design, Verify
DMAIC .......Answer...........Used for existing process.
Define, Measure, Analyze, Improve, Control
SIPOC .......Answer...........Process map.
Suppliers, Inputs, Process, Outputs, Customers
WORMPIIT .......Answer...........Types of wastes.