Question - (ANSWER)Answer
What are the 5 steps of the ADDIE instructional design model? - (ANSWER)Analyze, Design, Develop,
Implement, Evaluate.
In Lewin’s change model, what happens during the 'Refreezing' stage? - (ANSWER)Reinforcing and
stabilizing new behaviors.
What’s the difference between training and development? - (ANSWER)Training = short-term, job-
focused; Development = long-term, career growth.
What is a learning organization? - (ANSWER)One that continuously transforms by encouraging
knowledge sharing and adaptability.
Which level of Kirkpatrick’s evaluation measures participants’ immediate reaction to training? -
(ANSWER)Level 1 â€" Reaction.
What is job rotation? - (ANSWER)Moving employees between jobs to broaden skills and reduce
monotony.
What is the primary purpose of a needs assessment in training? - (ANSWER)Identify gaps between
current and desired performance.
What’s the difference between mentoring and coaching? - (ANSWER)Mentoring = career
guidance/long-term; Coaching = skill development/short-term.
What law governs minimum wage and overtime pay? - (ANSWER)Fair Labor Standards Act (FLSA).
What is the formula for calculating training ROI? - (ANSWER)(Training Benefits â€" Training Costs) ÷
Training Costs × 100.
, aPHR HR Exam Prep 2025 | Professional Certification Study Material & Practice Bank
Which law established OSHA? - (ANSWER)Occupational Safety and Health Act of 1970.
What is job enrichment? - (ANSWER)Adding tasks that increase responsibility, autonomy, or growth
opportunities.
Which learning style is hands-on and prefers physical activity? - (ANSWER)Kinesthetic learning.
What is succession planning? - (ANSWER)Process of preparing employees to fill key leadership positions.
Which law prohibits employment discrimination based on pregnancy? - (ANSWER)Pregnancy
Discrimination Act.
What is span of control? - (ANSWER)Number of employees a manager directly supervises.
What is the difference between centralization and decentralization in HR? - (ANSWER)Centralization =
decisions made at top; Decentralization = authority spread across units.
What is a balanced scorecard? - (ANSWER)Performance management tool measuring financial,
customer, internal process, and learning/growth perspectives.
What is a skill inventory? - (ANSWER)Database of employee skills, certifications, and experiences.
What is the Hawthorne Effect? - (ANSWER)Employees improve performance when they know they’re
being observed.
What is job analysis? - (ANSWER)Systematic process of identifying job tasks, duties, and required KSAOs.
What is organizational development (OD)? - (ANSWER)Planned, organization-wide effort to increase
effectiveness through change management.