QUESTIONS AND CORRECT ANSWERS
What should be done when a patient reports that his or her demographic
information is incorrect?
A. Request written documentation
B. Cross out the incorrect information
C. Call the referring doctors office to request another enrollment form
D. Follow the organizational procedure and correct the error immediately -
CORRECT ANSWERS D. Follow the organizational procedure and
correct the error immediately.
In the absence of a release form, a patients health information may be shared
with the patients _____ without committing a HIPAA violation
A. Child
B. Spouse
C. Physician
D. Verbally reported power of attorney - CORRECT ANSWERS C.
Physician
In addition to the patients name, all of the following can be used in the patient
identification process except the patients...
A. Room number
B. Account number
C. Last four digits of SSN
D. Medical record number - CORRECT ANSWERS A. Room number
When is it appropriate to contact a patients family member?
A. Never
, B. Only if the patient is non-compliant
C. Only if his or her physician gives permission
D. Only if the patient has signed a HIPAA form giving permission - CORRECT
ANSWERS D. Only if the patient has signed a HIPAA form giving
permission
A nursing home calls a cardiology office requesting that a transtelephonic
pacemaker check be conducted on a new admission to the facility. The
technician finds no medical record indicating that the patient has been followed
by the practice. What is the technicians next step?
A. Schedule a cardiology consultation
B. Perform transtelephonic pacemaker check
C. Ask the nursing home staff to arrange for transportation to the office
D. Contact the PCP's office to obtain the prescription for transtelephonic
monitoring - CORRECT ANSWERS D. Contact the PCP's office to
obtain the prescription for transtelephonic monitoring
A transtelephonic technicians responsible for checking pacemakers in a
cardiology office note that a particular demographic area of their patient
population has more problems with unpredictable disconnections during
transmissions than other locations. What is the MOST APPROPRIATE next
step for the technicians to take?
A. Create a list of patients who have had a problem with disconnections
B. Schedule the patients to come into the office with their monitors for the next
pacemaker evaluation
C. Contact their supervisor about discussing the issue with the department
responsible for telephone services
D. Ask the patients experiencing disconnections which long distance provider
they are using and document it - CORRECT ANSWERS C. Contact their
supervisor about discussing the issue with the department responsible for
telephone services