ATI Nurse's Touch: Professional Communication Proctored Exam

ATI NURSE'S TOUCH PROFESSIONAL COMMUNICATION
PROCTORED EXAM CORRECT ANSWERS GRADES A+




Origination Psychomotor Learning - CORRECT ANSWER -create
technique that fits needs


Preserves harmony - CORRECT ANSWER -compromiser


agrees to every decision made - CORRECT ANSWER -follower


encourages all members to have a voice in a decision - CORRECT
ANSWER -gatekeeper


keeps records and reports to the leader and members - CORRECT
ANSWER -group observer


when two or more co-workers disagree due to different values,
ambitions, or belief systems - CORRECT ANSWER -interpersonal
conflict


-gathers facts
-doesn't take sides
-helps people arrive at a mutual consensus - CORRECT ANSWER -
mediator


manager engages with managers of other departments or health care
providers - CORRECT ANSWER -diagonal communication channel

, occurs between superiors with the subordinates - CORRECT
ANSWER -continual communication channel


-informal means of communication
-involves 3-4 people on any level - CORRECT ANSWER -grapevine
communication


-From the same profession
-Collaborate on same client - CORRECT ANSWER -
Intraprofessional


-From different professions
-Promote optimal health care - CORRECT ANSWER -
Interprofessional


-Most effective communication
-combines honesty and tact
-active listening and providing feedback
-"I can see"
-saying no without guilt
-confidence
-honesty
-display of respect for oneself and others - CORRECT ANSWER -
assertive communication


Improves communication of client information - CORRECT ANSWER
-SBAR