BA 302 MIDTERM 1 PSU (PROFESSOR
SHIN) QUESTIONS WITH VERIFIED
ANSWERS 2026
Define Organization Behavior - correct answer-
the systematic study and application of knowledge about how individuals and groups act within the or
ganizations where they work
What does Organizational Behavior Matter? - correct answer-
Organization behavior can make you become a more organizational member: getting along with others
, getting a great job, lowering your stress level, making more effective decisions, and working effectivel
y with a team
Define Surveys - correct answer-
research tools used to elicit respondents' reactions to specific questions (best external method)
Define Laboratory Studies - correct answer-
research conducted under controlled conditions and may include observation, interviews, surveys or ex
periments (best internal method)
Define Case Studies - correct answer-In-depth descriptions of a single industry or company
Define Meta Analysis - correct answer-
the process of summarizing research findings from studies on related topics
Define Generalizability - correct answer-
the likelihood that findings in a given study would be found in another setting or study
Define Diversity - correct answer-the ways in which people are similar or different from each other
What are the benefits of Diversity? - correct answer-
higher creativity in decision making, better understanding and service of customers, more satisfied wor
kforce, higher stock prices, lower litigation expense, higher company performance
, What are the two theories behind the negative and the positive sides of diversity? - correct answer-
Social categorization theory and the Informative/Decision making theory
Define Social Categorization theory - correct answer-
Proposes that people tend to socially categorize themselves into social groups (e.g. asians, women, his
panics, etc.) and better interact with those who belong to the social group (so people from different so
cial categories tend to have hard time in working together)
Define Information/Decision Making Theory - correct answer-
Argues that different ideas, knowledge, perspectives, etc. from diverse team members result in better
decision making, problem solving and creativity
Define Similarity-attraction phenomenon - correct answer-
the tendency to be more attracted to individuals who are similar to them
Define Faultlines - correct answer-attribute along which a group is split into subgroups
Define Stereotypes - correct answer-generalization about a particular group of people
How do you reduce stereotypes in an organization? - correct answer-
invest in building effective relationships
What are the two levels of Diversity? - correct answer-deep level and surface level
Define Deep Level Diversity - correct answer-Values, Attitudes, Beliefs
Define Surface Level Diversity - correct answer-Gender, Race, Age, Physical Abilities
What are the Three different levels of attitude toward diversity? - correct answer-
affirmative action, valuing diversity and managing diversity
SHIN) QUESTIONS WITH VERIFIED
ANSWERS 2026
Define Organization Behavior - correct answer-
the systematic study and application of knowledge about how individuals and groups act within the or
ganizations where they work
What does Organizational Behavior Matter? - correct answer-
Organization behavior can make you become a more organizational member: getting along with others
, getting a great job, lowering your stress level, making more effective decisions, and working effectivel
y with a team
Define Surveys - correct answer-
research tools used to elicit respondents' reactions to specific questions (best external method)
Define Laboratory Studies - correct answer-
research conducted under controlled conditions and may include observation, interviews, surveys or ex
periments (best internal method)
Define Case Studies - correct answer-In-depth descriptions of a single industry or company
Define Meta Analysis - correct answer-
the process of summarizing research findings from studies on related topics
Define Generalizability - correct answer-
the likelihood that findings in a given study would be found in another setting or study
Define Diversity - correct answer-the ways in which people are similar or different from each other
What are the benefits of Diversity? - correct answer-
higher creativity in decision making, better understanding and service of customers, more satisfied wor
kforce, higher stock prices, lower litigation expense, higher company performance
, What are the two theories behind the negative and the positive sides of diversity? - correct answer-
Social categorization theory and the Informative/Decision making theory
Define Social Categorization theory - correct answer-
Proposes that people tend to socially categorize themselves into social groups (e.g. asians, women, his
panics, etc.) and better interact with those who belong to the social group (so people from different so
cial categories tend to have hard time in working together)
Define Information/Decision Making Theory - correct answer-
Argues that different ideas, knowledge, perspectives, etc. from diverse team members result in better
decision making, problem solving and creativity
Define Similarity-attraction phenomenon - correct answer-
the tendency to be more attracted to individuals who are similar to them
Define Faultlines - correct answer-attribute along which a group is split into subgroups
Define Stereotypes - correct answer-generalization about a particular group of people
How do you reduce stereotypes in an organization? - correct answer-
invest in building effective relationships
What are the two levels of Diversity? - correct answer-deep level and surface level
Define Deep Level Diversity - correct answer-Values, Attitudes, Beliefs
Define Surface Level Diversity - correct answer-Gender, Race, Age, Physical Abilities
What are the Three different levels of attitude toward diversity? - correct answer-
affirmative action, valuing diversity and managing diversity
