INDIVIDUAL PRESCRIPTION DRUG PLANS
QUESTIONS WITH ANSWERS 2026 ACTUAL
EXAMINATION TEST COMPLETE QUESTIONS
AND SOLUTIONS GRADED A+
◉ Marks: 1
Aetna strictly enforces our enrollment procedures. If you receive an
Enrollment Process Exception Notice, your immediate action will be
required in order to avoid any disciplinary actions, which may
include___________________. Answer: d. All of the Above
◉ The effective date for enrollments in the Initial Enrollment Period
(IEP) must be the first of the month following the month of
enrollment, beginning with the Part D eligibility date. Answer: True
◉ The SilverScript agent portal provides a secure method for
external agents and administrators to communicate with
SilverScript's agent support team so _________________________________
can be shared safely. Answer: d. All of the Above
◉ Aetna is a CVS Health company that offers SilverScript Part D
products. Answer: True
, ◉ Mail order prescription drug services are not available for
SilverScript PDP plans. Answer: False
◉ An Electronic Scope of Appointment (eSOA) valid for ___________.
Answer: b. 14 days
◉ Agents must submit the original documentation for enrollment
within 24 hours after the application data has been entered into the
agent portal. Answer: True
◉ Non‐compliance to the Code of Conduct can affect
_______________and may result in legal or financial consequences.
Answer: d. All of the above
◉ Agents MUST communicate the pricing tool disclaimer to
prospects and clients. The disclaimers for SilverScript's Drug
Lookup & Pricing tool appear at bottom of the pricing tool pages.
Answer: True
◉ Marks: 1
Before meeting with an applicant, agents must be in good standing
with the following: Answer: e. All of the above
◉ A conflict of interest may arise when personal interests or
activities appear to improperly influence our ability to act in the best
QUESTIONS WITH ANSWERS 2026 ACTUAL
EXAMINATION TEST COMPLETE QUESTIONS
AND SOLUTIONS GRADED A+
◉ Marks: 1
Aetna strictly enforces our enrollment procedures. If you receive an
Enrollment Process Exception Notice, your immediate action will be
required in order to avoid any disciplinary actions, which may
include___________________. Answer: d. All of the Above
◉ The effective date for enrollments in the Initial Enrollment Period
(IEP) must be the first of the month following the month of
enrollment, beginning with the Part D eligibility date. Answer: True
◉ The SilverScript agent portal provides a secure method for
external agents and administrators to communicate with
SilverScript's agent support team so _________________________________
can be shared safely. Answer: d. All of the Above
◉ Aetna is a CVS Health company that offers SilverScript Part D
products. Answer: True
, ◉ Mail order prescription drug services are not available for
SilverScript PDP plans. Answer: False
◉ An Electronic Scope of Appointment (eSOA) valid for ___________.
Answer: b. 14 days
◉ Agents must submit the original documentation for enrollment
within 24 hours after the application data has been entered into the
agent portal. Answer: True
◉ Non‐compliance to the Code of Conduct can affect
_______________and may result in legal or financial consequences.
Answer: d. All of the above
◉ Agents MUST communicate the pricing tool disclaimer to
prospects and clients. The disclaimers for SilverScript's Drug
Lookup & Pricing tool appear at bottom of the pricing tool pages.
Answer: True
◉ Marks: 1
Before meeting with an applicant, agents must be in good standing
with the following: Answer: e. All of the above
◉ A conflict of interest may arise when personal interests or
activities appear to improperly influence our ability to act in the best
