WITH 100% CORRECT ANSWERS
LATEST VERSION 2025/2026.
What is "diversity management"? - ANS Diversity management is the strategy of using best
practices with proven results to find and create a diverse and inclusive workplace.
Title VII of Civil Rights Act - intent? Who is included in protected classes? Applies to which
states? What are "employment decisions"? - ANS Race, gender, sex, color, ethnic origin,
religion
Applies to all states
Employment decisions: Hiring, firing, promotions, assignments, etc.
Federal law vs. state and local laws impacting HR - ANS HR professionals must be familiar
with a wide array of different statutory and regulatory authorities in order to effectively and
lawfully deal with company personnel.
Federal laws trump state and local.
Disparate impact - ANS Disparate impact: policies, practices, rules or other systems that
appear to be neutral result in a disproportionate impact on a protected group.
Ex. If you test all applicants and only African Americans are eliminated based on the results of
the assessment.
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,Disparate treatment - ANS Disparate treatment is intentional employment discrimination.
Ex. If only African American applicants are required to take a pre-employment assessment test
What is "retaliation"? - ANS it is illegal to retaliate against an employee who has complained
about sexual harassment or one who participates in an investigation. This includes firing, giving
worse assignments, shifts, harassing, threatening.
ADA - ANS reasonable accommodation - under $500/free don't have to alter or change
anything that's an essential job function. ADA covers physical serious health issues and mental
health.
ADEA - ANS Covers 40+ years old
Intent to stop replacing old ppl with young cheap ees.
Applies to organizations w/ 20+ ees
Benefits can't be denied based on age
Equal pay act - ANS Aimed at abolishing wage disparity based on sex. If men and women do
same job should be paid equal. Still a gap though.
Definition of diversity (primary vs. secondary) - ANS Primary: Born this way
Secondary: Raised or chosen
What is the "business model of Diversity management"? - ANS Striving for diversity in order
to ultimately benefit bottom dollar. Attract the best employees, good PR, better ideas, less
lawsuits, lower turnover
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, *What is Affirmative Action? And how does it differ from managing diversity?* -
ANS Affirmative action: Governance - Pres. orders/federal court orders or voluntary. Concept
- Policies that say action should be taken to balance a workplace to it's labor market/right past
wrongs.
Managing diversity: Governance - Policies within a company/organization, a business strategy.
Concept - Not a legal requirement; designed to get better talent and/or serve a diverse
customer base
*How are women doing in leadership roles in US business? What is the glass ceiling? Pay gap?
Motherhood penalty?* - ANS democratic leader or participative ask people about your
leadership or people oriented leader where you ask people get to know their personalities.
Seen as positive for women by followers (men and women).
But if women does dictator, authoritarian, task, seen as negative by followers.
when having baby you lose average 4% of pay per kid, man bumps up 6%. It's the perception
that working mother is scatterbrained and working father is breadwinner and needs money.
How can mentors help female ees? - ANS female could give them networking opportunities,
career advice, exposure higher into organization.
Describe best practices for pregnant ees? - ANS main message = treat them the same as
everyone else, weather applicant or not. Never ask are you pregnant, when are you due, etc.
ask same interview questions. If employee asks for accommodation, ask if they have specific
restrictions from doctor need specific restrictions.
What is religious discrimination? - ANS Discrimination based on religeion in hiring, firing,
promotions, scheduling, etc.
-Ex: assigning to non-customer contact position.
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.