NURS 105 EXAM 6 QUESTIONS WITH
100% CORRECT ANSWERS LATEST
VERSION 2025/2026.
Active listening - ANS Listening attentively with the whole person—mind, body, and spirit. It
includes listening for main and supportive ideas; acknowledging and responding; giving
appropriate feedback; and paying attention to the other person's total communication,
including the content, intent, and feelings expressed.
Assertiveness - ANS Assertiveness allows you to express feelings and ideas without judging or
hurting others. Assertive behavior includes intermittent eye contact; nonverbal communication
that reflects interest, honesty, and active listening; spontaneous verbal responses with a
confident voice; and culturally sensitive use of touch and space. An assertive nurse
communicates self-assurance; communicates feelings; takes responsibility for choices; and is
respectful of others' feelings, ideas, and choices (Stuart, 2009; Townsend, 2009). Assertive
behavior increases self-esteem and self-confidence, increases the ability to develop satisfying
interpersonal relationships, and increases goal attainment. Assertive individuals make decisions
and control their lives more effectively than nonassertive individuals. They deal with criticism
and manipulation by others, learn to say no, set limits, and resist intentionally imposed guilt.
Assertive responses contain "I" messages such as "I want," "I need," "I think," or "I feel"
autonomy - ANS Ability or tendency to function independently
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,channel - ANS Method used in the teaching-learning process to present content: visual,
auditory, taste, smell. In the communication process a method used to transmit a message:
visual, auditory, touch.
communication
communication - ANS Ongoing, dynamic series of events that involves the transmission of
meaning from sender to receiver.
empathy - ANS Understanding and acceptance of a person's feelings and the ability to sense
the person's private world.
environment - ANS All of the many factors (e.g., physical and psychological) that influence or
affect the life and survival of a person.
feedback - ANS Process in which the output of a given system is returned to the system.
interpersonal communication - ANS Exchange of information between two persons or among
persons in a small group.
interpersonal Variables - ANS Communication that occurs within an individual (i.e., people
"talk with themselves" silently or form an idea in their own mind).
message
Information sent or expressed by sender in the communication process.
message - ANS Information sent or expressed by sender in the communication process.
metacommunication - ANS Dependent not only on what is said but also on the relationship
to the other person involved in the interaction. It is a message that conveys the sender's
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,attitude toward self and the message and the attitudes, feelings, and intentions toward the
listener.
nonverbal communication - ANS Communication using expressions, gestures, body posture,
and positioning rather than words.
perceptual biases - ANS human tendencies that interfere with accurately perceiving and
interpreting messages from others. People often assume that others think, feel, act, react, and
behave as they would in similar circumstances. They tend to distort or ignore information that
goes against their expectations, preconceptions, or stereotypes (Beebe et al., 2010). By thinking
critically about personal communication habits, you learn to control these tendencies and
become more effective in interpersonal relationships
public communication - ANS Interaction of one individual with large groups of people.
receiver - ANS Person to whom message is sent during the communication process.
referent - ANS Factor that motivates a person to communicate with another individual.
sender - ANS Person who initiates interpersonal communication by conveying a message.
Small group communication - ANS When nurses work on committees, lead patient support
groups, form research teams, or participate in patient care conferences, they use a small-group
communication process. Small groups are most effective when they are cohesive and committed
and have an appropriate meeting place with suitable seating arrangements (Arnold and Boggs,
2011). A nurse's role varies with the function of a group. He or she frequently coordinates the
group, provides recognition and acceptance of the contributions of each group member, and
provides encouragement and motivation to help the group meet its goals
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Symbolic Communication - ANS Good communication requires awareness of symbolic
communication, the verbal and nonverbal symbolism used by others to convey meaning. Art
and music are forms of symbolic communication used by nurses to enhance understanding and
promote healing. Lane (2006) found that creative expressions such as art, music, and dance
have a healing effect on patients. Patients reported decreased pain and a greater sense of joy
and hope.
sympathy - ANS Concern, sorrow, or pity felt by the nurse for the patient. Sympathy is a
subjective look at another person's world that prevents a clear perspective of all sides of the
issues confronting that person
therapeutic communication - ANS Process in which the nurse consciously influences a patient
or helps the patient to a better understanding through verbal and/or nonverbal communication.
Transpersonal communication - ANS is interaction that occurs within a person's spiritual
domain. Study of the influence of religion and spirituality has increased dramatically in recent
years, and ongoing research helps us understand the role of nurses in addressing a patient's
spiritual needs (Pesut et al., 2008). Many people use prayer, meditation, guided reflection,
religious rituals, or other means to communicate with their "higher power." Nurses have a
responsibility to assess a patient's spiritual needs and intervene to meet those needs
verbal communication - ANS Sending of messages from one individual to another or to a
group of individuals through the spoken word.
Communication is a powerful therapeutic tool and an essential nursing skill that influences
others and achieves positive health outcomes - ANS ...
Desired outcomes for patients with impaired verbal communication include increased
satisfaction with interpersonal interactions, the ability to send and receive clear messages, and
attention to and accurate interpretation of verbal and nonverbal cues. - ANS ...
4 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
100% CORRECT ANSWERS LATEST
VERSION 2025/2026.
Active listening - ANS Listening attentively with the whole person—mind, body, and spirit. It
includes listening for main and supportive ideas; acknowledging and responding; giving
appropriate feedback; and paying attention to the other person's total communication,
including the content, intent, and feelings expressed.
Assertiveness - ANS Assertiveness allows you to express feelings and ideas without judging or
hurting others. Assertive behavior includes intermittent eye contact; nonverbal communication
that reflects interest, honesty, and active listening; spontaneous verbal responses with a
confident voice; and culturally sensitive use of touch and space. An assertive nurse
communicates self-assurance; communicates feelings; takes responsibility for choices; and is
respectful of others' feelings, ideas, and choices (Stuart, 2009; Townsend, 2009). Assertive
behavior increases self-esteem and self-confidence, increases the ability to develop satisfying
interpersonal relationships, and increases goal attainment. Assertive individuals make decisions
and control their lives more effectively than nonassertive individuals. They deal with criticism
and manipulation by others, learn to say no, set limits, and resist intentionally imposed guilt.
Assertive responses contain "I" messages such as "I want," "I need," "I think," or "I feel"
autonomy - ANS Ability or tendency to function independently
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,channel - ANS Method used in the teaching-learning process to present content: visual,
auditory, taste, smell. In the communication process a method used to transmit a message:
visual, auditory, touch.
communication
communication - ANS Ongoing, dynamic series of events that involves the transmission of
meaning from sender to receiver.
empathy - ANS Understanding and acceptance of a person's feelings and the ability to sense
the person's private world.
environment - ANS All of the many factors (e.g., physical and psychological) that influence or
affect the life and survival of a person.
feedback - ANS Process in which the output of a given system is returned to the system.
interpersonal communication - ANS Exchange of information between two persons or among
persons in a small group.
interpersonal Variables - ANS Communication that occurs within an individual (i.e., people
"talk with themselves" silently or form an idea in their own mind).
message
Information sent or expressed by sender in the communication process.
message - ANS Information sent or expressed by sender in the communication process.
metacommunication - ANS Dependent not only on what is said but also on the relationship
to the other person involved in the interaction. It is a message that conveys the sender's
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,attitude toward self and the message and the attitudes, feelings, and intentions toward the
listener.
nonverbal communication - ANS Communication using expressions, gestures, body posture,
and positioning rather than words.
perceptual biases - ANS human tendencies that interfere with accurately perceiving and
interpreting messages from others. People often assume that others think, feel, act, react, and
behave as they would in similar circumstances. They tend to distort or ignore information that
goes against their expectations, preconceptions, or stereotypes (Beebe et al., 2010). By thinking
critically about personal communication habits, you learn to control these tendencies and
become more effective in interpersonal relationships
public communication - ANS Interaction of one individual with large groups of people.
receiver - ANS Person to whom message is sent during the communication process.
referent - ANS Factor that motivates a person to communicate with another individual.
sender - ANS Person who initiates interpersonal communication by conveying a message.
Small group communication - ANS When nurses work on committees, lead patient support
groups, form research teams, or participate in patient care conferences, they use a small-group
communication process. Small groups are most effective when they are cohesive and committed
and have an appropriate meeting place with suitable seating arrangements (Arnold and Boggs,
2011). A nurse's role varies with the function of a group. He or she frequently coordinates the
group, provides recognition and acceptance of the contributions of each group member, and
provides encouragement and motivation to help the group meet its goals
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Symbolic Communication - ANS Good communication requires awareness of symbolic
communication, the verbal and nonverbal symbolism used by others to convey meaning. Art
and music are forms of symbolic communication used by nurses to enhance understanding and
promote healing. Lane (2006) found that creative expressions such as art, music, and dance
have a healing effect on patients. Patients reported decreased pain and a greater sense of joy
and hope.
sympathy - ANS Concern, sorrow, or pity felt by the nurse for the patient. Sympathy is a
subjective look at another person's world that prevents a clear perspective of all sides of the
issues confronting that person
therapeutic communication - ANS Process in which the nurse consciously influences a patient
or helps the patient to a better understanding through verbal and/or nonverbal communication.
Transpersonal communication - ANS is interaction that occurs within a person's spiritual
domain. Study of the influence of religion and spirituality has increased dramatically in recent
years, and ongoing research helps us understand the role of nurses in addressing a patient's
spiritual needs (Pesut et al., 2008). Many people use prayer, meditation, guided reflection,
religious rituals, or other means to communicate with their "higher power." Nurses have a
responsibility to assess a patient's spiritual needs and intervene to meet those needs
verbal communication - ANS Sending of messages from one individual to another or to a
group of individuals through the spoken word.
Communication is a powerful therapeutic tool and an essential nursing skill that influences
others and achieves positive health outcomes - ANS ...
Desired outcomes for patients with impaired verbal communication include increased
satisfaction with interpersonal interactions, the ability to send and receive clear messages, and
attention to and accurate interpretation of verbal and nonverbal cues. - ANS ...
4 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
