1. Introduction
With the growth of the digital economy, traditional contract formation is rapidly shifting to
electronic modes of communication. The Information Technology Act, 2000 gives legal
recognition to electronic records and electronic signatures (Ss. 4, 5), and Section 10A
clarifies that a contract cannot be denied validity merely because it is in electronic form.
Under this framework, different types of contracts like email contracts, web-based contracts,
and standard form contracts are widely used in online transactions.
2. E-MAIL CONTRACTS
(i) Meaning
E-mail contracts are agreements where the offer and acceptance are communicated through
electronic mail, instead of physical documents or in-person meetings.
(ii) Legal Recognition
• Section 4 IT Act: Emails = valid “electronic records.”
• Section 10A IT Act: A contract formed electronically is valid.
• Indian Contract Act, 1872 applies to determine offer, acceptance, intention, etc.
• Section 13 IT Act governs when an email is sent and received, which affects the timing
of offer and acceptance.
(iii) Formation of Contract
• Offeror sends an offer via email.
• Offeree accepts by responding to the email.
• Acceptance is complete when it enters the offeror’s email system (s.13).
(iv) Enforceability
E-mails can constitute binding contracts if:
• Terms are clear
• Acceptance is unconditional
• Parties intend legal relations
(v) Example
A company emailing a purchase order, and the vendor replying with acceptance, forms a
valid contract.
, 3. WEB CONTRACTS (ONLINE CONTRACTS)
Web contracts are agreements formed on websites/platforms, usually without human
interaction.
Web contracts include several types:
(A) Click-Wrap Contracts
Meaning
User must click “I Agree” to accept the terms.
Common in software installation, e-commerce, mobile apps.
Legal Position
Courts uphold click-wrap agreements because:
• Consent is explicit
• Terms are accessible
• User must accept before proceeding
(B) Browse-Wrap Contracts
Meaning
Terms are posted on a website (e.g., “Terms of Use” link) and the user is deemed to accept
them by using the website.
Legal Position
Enforceable only if:
• Terms are reasonably visible
• User had a chance to read them
(C) Shrink-Wrap Contracts
Meaning
Common in physical software packaging where opening the box or using the product implies
acceptance.
Relevance Today
Principles are applied to downloaded software or digital products.