MSIS-2103 QUIZ03 QUESTION AND ANSWERS

MSIS-2103 QUIZ03 QUESTION AND ANSWERS Acquire links to its site on popular, related sites - Answer-Best way to increase traffic to an e-commerce site Additional safeguards and measures are required for first time buyers in B2C e-commerce - Answer-Reason for varying accepted payment methods during the purchasing stage Advantages of E & M commerce - Answer-Reduce cost, speed up, increase accuracy Business to Business e-commerce - Answer-All participants are organizations Business to consumer e-commerce - Answer-Customers deal directly with an organization Certificate Authority - Answer-a trusted third party, such as VeriSign, that validates user identities by means of digital certificates Consider having her ads distributed by a blind or premium blind mobile network - Answer-Recommendation for Emily to increase visibility of her company's website Consumer to consumer e-commerce - Answer-Electronic transactions between consumers using a third party Cost management - Answer-Developing and managing the project budget Critical path - Answer-Set of activities that, if delayed, would delay the entire project Define intelligent behavior. - Answer-Learning from experiences and applying acquired knowledge to handle complex situations. Degree to which the project meets the needs of its users - Answer-User satisfaction with project outcomes digital certificate - Answer-An attachment to an e-mail message or data embedded in a Web site that verifies the identity of a sender or Web site. Disintermediation - Answer-Elimination of organizations between producer and consumer E-Commerce challenges - Answer-Dealing with consumer privacy concerns, lack of trust, global issues E-commerce system addresses the stages that consumers experience - Answer-Search and identification, selection and negotiation, purchasing, product and service delivery, after-sales service E-Government - Answer-Use of technology to simplify sharing of information between government and citizens Electronic exchange - Answer-Forum where manufacturers, suppliers, and competitors buy and sell goods Electronic Payment systems - Answer-Digital certificate, certificate authority, transport layer security, electronic cash Forming-storming-norming-performing-adjourning model - Answer-Shows team development stages Gantt Chart - Answer-Graphical tool for planning, monitoring, and coordinating projects How does using JIRA benefit an organization? - Answer-Upper management can monitor project progress to make informed decisions. How much time and money should be allocated for training staff in an enterprise system implementation? - Answer-Many project managers recommend budgeting 30-60 days per employee for training. How should early adopters be approached with a new system? - Answer-Provide them with assistance getting started. How should innovators be approached with a new system? - Answer-Simply provide them with access to the new system and get out of their way. How should laggards be approached with a new system? - Answer-Have their peers demonstrate how the change has helped them and bring pressure to bear from other adopters. How should the early majority be approached with a new system? - Answer-Provide them with evidence of the system's effectiveness. How should the late majority be approached with a new system? - Answer-Provide them with data on how many others have tried and successfully used the system. Improve their level of customer service - Answer-Benefit of converting to an e-commerce or m-commerce system List the characteristics of expert systems. - Answer-Effective, understandable, reliable, efficient, and capable of critical decision making. Market segmentation - Answer-Divides potential customers into subgroups based on demographic characteristics Moore's Law - Answer-Computer power doubles every 18 months Network diagram - Answer-Displays relationships among project tasks Omnichannel - Answer-An integrated strategy for engaging customers to provide a seamless experience. Personalization - Answer-Tailoring web pages to target individual consumers Predecessor tasks - Answer-Tasks that must be completed before a later task Product configuration - Answer-E-commerce software task that helps customers select necessary components and options Project deadline - Answer-Due date for project completion Project management - Answer-Application of knowledge, skills, and techniques to meet project requirements Project milestone - Answer-Critical date for completing a major part of the project Project resource management - Answer-Identifying, acquiring, and managing project resources Project steering team - Answer-Group responsible for guiding and overseeing the project Quality assurance - Answer-Evaluating project progress against quality standards Quality control - Answer-Checking project results against quality standards Quality management - Answer-Activities to ensure project meets company standards Quality planning - Answer-Determining relevant quality standards for the project Schedule Management - Answer-Defining an achievable completion date Scope management - Answer-Defining and controlling project work Search engine optimization - Answer-Process of improving website visibility in search engine results Slack time - Answer-Time project can be delayed without delaying the whole business Storefront broker - Answer-Intermediary between website and online merchants Technology Required to support E-Commerce - Answer-High-speed connection, e-commerce software, server software, server operating system, web server hardware Transport Layer Security - Answer-A communications protocol or system of rules that ensures privacy between communicating applications and their users on the Internet. User Expectations - Answer-Stakeholders' anticipated project outcomes and impacts What allows users to analyze customer data to increase revenue, decrease costs, and identify 'best customers'? - Answer-CRM system. What are artificial intelligence systems? - Answer-Includes people, procedures, hardware, and knowledge for developing intelligent computer systems. What are Cartesian robots? - Answer-Robots that take up smaller space and move in straight lines, commonly used for 3D printing. What are expert systems? - Answer-Decision-making systems that work in a specific domain. What are genetic algorithms inspired by? - Answer-Evolutionary biology. What are intangible benefits? - Answer-Benefits that cannot be directly measured or easily quantified. What are selective compliance assembly robot arms (SCARA)? - Answer-Robots with both lateral and rotary movement, making them easier to integrate into complex printing designs. What are some advantages of enterprise resource planning? - Answer-Improved data access, AI insights, elimination of legacy systems, best practices. What are some components of a TPS? - Answer-Order processing system, accounting system, purchasing system. What are tangible benefits? - Answer-Benefits that can be measured directly and assigned a monetary value.