STATE FARM ESTIMATES ADJUSTER EXAM 2026
COMPLETE QUESTIONS AND VERIFIED
SOLUTIONS
◉ Paintless Dent repair. Answer: Paintless Dent Repair (PDR) is an
industry recognized repair process that involves the removal of hail
dents or other types of damage from metal exterior surface panels
without disturbing the vehicle's finish. In most cases, this procedure
involves the use of specialized tools to apply
pressure to the backside of the panel to remove surface
imperfections. Other techniques may be used to repair damage from
the topside of the panel, depending on the size and location of the
damage.
By using either of these techniques, the technician is able to restore
panel appearance
which eliminates the need for refinishing the panel's surface area.
The PDR process is often used to repair hail damage or other similar
dents that occur when an outer panel strikes (or is struck by) an
object that has not compromised the finish of the panel. Since the
outer finish of the panel has not been disturbed, it eliminates the
refinishing process
and may allow for repairs to be completed in a more timely and cost
effective manner.
, ◉ Determining Repair Costs. Answer: The prices we pay for most
repair operations will be determined from printed or electronic
collision estimating guides and repair facility survey results.
However, it is not possible to
determine the cost of every repair operation from these sources. For
example, when estimating a sheet metal
or other repair operation, the labor estimate is based on judgment
time. When estimating judgment time, it should follow what is
competitive in the local market to repair the vehicle in a quality
manner.
◉ Estimats are based on. Answer: Estimates written or approved by
State Farm are based on labor rates and repair costs not to exceed
what is charged by a majority of the repair market in a given area.
◉ Contracts with repairers. Answer: We do not enter into contracts
with repairers on individual repair jobs on a fixed or "contract"
repair job basis. We pay for the estimated cost of repair based on
physical damage caused as a
result of the loss.
◉ Freight Charges. Answer: Similarly, if freight charges are
submitted to State Farm for payment, payment should normally be
resisted. Freight charges are not considered as part of actual repair
costs and are generally aligned with an expense a repairer or
COMPLETE QUESTIONS AND VERIFIED
SOLUTIONS
◉ Paintless Dent repair. Answer: Paintless Dent Repair (PDR) is an
industry recognized repair process that involves the removal of hail
dents or other types of damage from metal exterior surface panels
without disturbing the vehicle's finish. In most cases, this procedure
involves the use of specialized tools to apply
pressure to the backside of the panel to remove surface
imperfections. Other techniques may be used to repair damage from
the topside of the panel, depending on the size and location of the
damage.
By using either of these techniques, the technician is able to restore
panel appearance
which eliminates the need for refinishing the panel's surface area.
The PDR process is often used to repair hail damage or other similar
dents that occur when an outer panel strikes (or is struck by) an
object that has not compromised the finish of the panel. Since the
outer finish of the panel has not been disturbed, it eliminates the
refinishing process
and may allow for repairs to be completed in a more timely and cost
effective manner.
, ◉ Determining Repair Costs. Answer: The prices we pay for most
repair operations will be determined from printed or electronic
collision estimating guides and repair facility survey results.
However, it is not possible to
determine the cost of every repair operation from these sources. For
example, when estimating a sheet metal
or other repair operation, the labor estimate is based on judgment
time. When estimating judgment time, it should follow what is
competitive in the local market to repair the vehicle in a quality
manner.
◉ Estimats are based on. Answer: Estimates written or approved by
State Farm are based on labor rates and repair costs not to exceed
what is charged by a majority of the repair market in a given area.
◉ Contracts with repairers. Answer: We do not enter into contracts
with repairers on individual repair jobs on a fixed or "contract"
repair job basis. We pay for the estimated cost of repair based on
physical damage caused as a
result of the loss.
◉ Freight Charges. Answer: Similarly, if freight charges are
submitted to State Farm for payment, payment should normally be
resisted. Freight charges are not considered as part of actual repair
costs and are generally aligned with an expense a repairer or
