PRINCIPLES OF MANAGEMENT - C483
WGU (PRE-ASSESSMENT) EXAM
QUESTIONS WITH 100% CORRECT
ANSWERS L LATEST VERSION 2025/2026.
Industry and market analysis, competitor analysis, and social analysis are examples of which
step in the strategic planning process? - ANS Analysis of external opportunities and threats
Skilled management, positive cash flow, and well-known brands are examples of which
component of the SWOT analysis? - ANS Strengths
What denotes skills or expertise in an activity that constitutes the roots of competitiveness in an
organization? - ANS Core competencies
According to Michael Porter's competitive environment model, how can suppliers influence
strategic planning? - ANS Suppliers can reduce manufacturing time and increase product
quality.
A company offers unique products in its industry to create a competitive advantage.
Which type of strategy is the company using? - ANS Differentiation
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Happy Inc. is a leading provider of family entertainment and BCD is a broadcasting company
with news, cable, and entertainment networks. Happy Inc. recently acquired BCD in hopes of
boosting its primary business of family entertainment.
Which type of corporate strategy is represented by Happy Inc.'s purchase of their distribution
network? - ANS Vertical integration
A local business has provided services to its customers for 40 years. The business's mission is
"To give our customers the best service in town." The owner of the business has had a long-
standing dream to franchise the business and become the best provider of its service in the
United States.
What describes the owner's dream? - ANS Strategic vision
What is the first step of organizational strategic planning? - ANS Developing a strategic
mission
A value chain is the sequence of activities that begins with raw materials.
What result does a value chain end with? - ANS Delivery of products or services
What happens when an effective value chain is created? - ANS Profit margins are increased.
The introduction of statistical tools to analyze the causes of product defects is associated with
which quality improvement approach? - ANS Six Sigma
What is the principal idea of reengineering? - ANS To revolutionize key organizational systems
and processes
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, How many defects per million are there at Six Sigma, assuming a product or process is defect-
free 99.99966% of the time? - ANS Less than 3.4
What is the last step to Deming's 14 points of quality management? - ANS To take action to
accomplish the transformation
Process checklists and project audits are components of which management process? -
ANS Quality Assurance
What is the main objective of an internal quality audit? - ANS To measure effectiveness of an
organization's quality management system
A company is trying to systematically improve processes by eliminating nonconformity of their
products to product specifications. The company believes their continuous effort to reduce
variation in their process outputs is key to their business success.
Which quality process is the company utilizing? - ANS Six Sigma
Which concept entails all aspects of interaction a company has with its customers in both sales
and service-related environments? - ANS Customer relationship management
Dr. Ohmae indicates that customer, corporation, and competitors should be integrated in a
strategic triangle.
What does Dr. Ohmae indicate that an organization can obtain by doing this? - ANS Sustained
competitive advantage
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
WGU (PRE-ASSESSMENT) EXAM
QUESTIONS WITH 100% CORRECT
ANSWERS L LATEST VERSION 2025/2026.
Industry and market analysis, competitor analysis, and social analysis are examples of which
step in the strategic planning process? - ANS Analysis of external opportunities and threats
Skilled management, positive cash flow, and well-known brands are examples of which
component of the SWOT analysis? - ANS Strengths
What denotes skills or expertise in an activity that constitutes the roots of competitiveness in an
organization? - ANS Core competencies
According to Michael Porter's competitive environment model, how can suppliers influence
strategic planning? - ANS Suppliers can reduce manufacturing time and increase product
quality.
A company offers unique products in its industry to create a competitive advantage.
Which type of strategy is the company using? - ANS Differentiation
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Happy Inc. is a leading provider of family entertainment and BCD is a broadcasting company
with news, cable, and entertainment networks. Happy Inc. recently acquired BCD in hopes of
boosting its primary business of family entertainment.
Which type of corporate strategy is represented by Happy Inc.'s purchase of their distribution
network? - ANS Vertical integration
A local business has provided services to its customers for 40 years. The business's mission is
"To give our customers the best service in town." The owner of the business has had a long-
standing dream to franchise the business and become the best provider of its service in the
United States.
What describes the owner's dream? - ANS Strategic vision
What is the first step of organizational strategic planning? - ANS Developing a strategic
mission
A value chain is the sequence of activities that begins with raw materials.
What result does a value chain end with? - ANS Delivery of products or services
What happens when an effective value chain is created? - ANS Profit margins are increased.
The introduction of statistical tools to analyze the causes of product defects is associated with
which quality improvement approach? - ANS Six Sigma
What is the principal idea of reengineering? - ANS To revolutionize key organizational systems
and processes
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, How many defects per million are there at Six Sigma, assuming a product or process is defect-
free 99.99966% of the time? - ANS Less than 3.4
What is the last step to Deming's 14 points of quality management? - ANS To take action to
accomplish the transformation
Process checklists and project audits are components of which management process? -
ANS Quality Assurance
What is the main objective of an internal quality audit? - ANS To measure effectiveness of an
organization's quality management system
A company is trying to systematically improve processes by eliminating nonconformity of their
products to product specifications. The company believes their continuous effort to reduce
variation in their process outputs is key to their business success.
Which quality process is the company utilizing? - ANS Six Sigma
Which concept entails all aspects of interaction a company has with its customers in both sales
and service-related environments? - ANS Customer relationship management
Dr. Ohmae indicates that customer, corporation, and competitors should be integrated in a
strategic triangle.
What does Dr. Ohmae indicate that an organization can obtain by doing this? - ANS Sustained
competitive advantage
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
