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All areas of healthcare d. Patient care areas.
facilities are subject to
safety, convenience and
other regulatory
requirements as dictated
by the state life safety
codes, JCAHO, OSHA,
state fire marshal, etc.
Which area of the facility
typically has the highest
standards?
a. The energy plant.
b. Highly used public
areas.
c. Areas under
construction.
d. Patient care areas.
Which of the following is c. A building with a useful life of 20 years.
an Example of a capital
expenditure?
a. Land that is purchased
for resale.
b. Surgical equipment with
a useful life of six months.
c. A building with a useful
life of 20 years.
d. Medical supplies used
for patient care.
,What is the correct order a. Identifying, planning, implementation, evaluation.
of stages for
accomplishing
organization change?
a. Identifying, planning,
implementation,
evaluation.
b. Planning, identifying,
evaluation,
implementation.
c. Evaluation, planning,
implementation,
identifying.
d. Planning, evaluation,
identifying,
implementation.
Boards make better d. Focused on measurable outcomes of service
strategic decisions if they quality and economic vitality.
use information that is:
a. Readily available on
special board website.
b. Generated from
computer studies of
departmental activity
reports.
c. Summarized in graphs
for better understanding.
d. Focused on measurable
outcomes of service
quality and economic
vitality.
,The central role of the c. Support in managing important service programs
health services or departments
organization board
includes all of the
following:
a. Setting the strategic
plan and service values of
the organization.
b. Support for assessing
changing market needs.
c. Support in managing
important service
programs or departments.
d. Assuring the
recruitment, hire, support
and reward of the CEO.
The first role of the c. Set objectives and develop policy to guide the
governing body is to: organization in achieving its mission.
a. Manage inputs of the
healthcare organization to
achieve the output that
are its goals.
b. Recruit members who
understand the health
services field.
c. Set objectives and
develop policy to guide
the organization in
achieving its mission.
d. Develop the operating
plan and monitor
departmental
performance.
, Internal members of the c. Often include the CEO, medical director and CFO.
healthcare organization's
governing body:
a. Serve on an ad hoc
basis and are rarely voting
members.
b. Are kept to a minimum
due to concerns
regarding confidentiality.
c. Often include the CEO,
medical director and CFO.
d. Often include the
executive staff in planning
and information
management
In assessing the b. Are more useful in designing improvements to a
advantage of using a program.
focus group over a survey
in
evaluating a program, one
could say that focus
groups:
a. Are likely to use a larger
sample size.
b. Are more useful in
designing improvements
to a program.
c. Are more precise in
designing improvements
to a program.
d. Are useful only when
maintaining objectivity is
not important