NR326 quiz 2 Mental Health Actual
Questions and Answers Latest Update
2025/2026 (Graded A+) – Chamberlain
Assertive communication - correct answer communication that takes a
listener's feelings and rights into account
- honest, direct, appropriate and respectful
Nonassertive behavior - correct answer Passive, self depreciating
Please and be liked by others
Anxious, hurt, resentful
Assertive behavior - correct answer Honest, direct, respectful
To communicate effectively
Confident, proud, successful
Self respect, satisfying relationships
Using I statement
Aggressive behavior - correct answer Violates others, dishonest
Goal: to dominate others
Feelings: self-righteous, controlling
Compensation: powerful and superior
, NR326 quiz 2 Mental Health Actual
Questions and Answers Latest Update
2025/2026 (Graded A+) – Chamberlain
When using assertive behavior you want to use what type of statements ?
- correct answer " I " statements
- " I cannot do that for you right now "
Passive- aggressive behavior - correct answer Uses passive resistance,
critical
Goals: dominate through retaliation
Feelings: anger, resentment, manipulated
Compensation: self righteous
Characteristics of assertive behavior - correct answer Intermittent eye
contact
- conveys message that one is interested in what is being said
Body posture
- sitting and leaning slightly towards person
Distance/ physical contact
- appropriate distance is culturally determined
, NR326 quiz 2 Mental Health Actual
Questions and Answers Latest Update
2025/2026 (Graded A+) – Chamberlain
- invasion of person space may be interpreted by some as aggressive
Gestures
- may also be culturally related
- can add meaning to the spoken word
Facial expression
- various expressions convey different messages
Voice
- conveys a message by its loudness, softness, amount and placement of
emphasis and evidence of emotional tone
Fluency
- being able to discuss subjects with ease and with obvious knowledge
conveys assertiveness and self confidence
Timing
- most effective when they are spontaneous and immediate
Listening
- means giving other your full attention
Thoughts
Questions and Answers Latest Update
2025/2026 (Graded A+) – Chamberlain
Assertive communication - correct answer communication that takes a
listener's feelings and rights into account
- honest, direct, appropriate and respectful
Nonassertive behavior - correct answer Passive, self depreciating
Please and be liked by others
Anxious, hurt, resentful
Assertive behavior - correct answer Honest, direct, respectful
To communicate effectively
Confident, proud, successful
Self respect, satisfying relationships
Using I statement
Aggressive behavior - correct answer Violates others, dishonest
Goal: to dominate others
Feelings: self-righteous, controlling
Compensation: powerful and superior
, NR326 quiz 2 Mental Health Actual
Questions and Answers Latest Update
2025/2026 (Graded A+) – Chamberlain
When using assertive behavior you want to use what type of statements ?
- correct answer " I " statements
- " I cannot do that for you right now "
Passive- aggressive behavior - correct answer Uses passive resistance,
critical
Goals: dominate through retaliation
Feelings: anger, resentment, manipulated
Compensation: self righteous
Characteristics of assertive behavior - correct answer Intermittent eye
contact
- conveys message that one is interested in what is being said
Body posture
- sitting and leaning slightly towards person
Distance/ physical contact
- appropriate distance is culturally determined
, NR326 quiz 2 Mental Health Actual
Questions and Answers Latest Update
2025/2026 (Graded A+) – Chamberlain
- invasion of person space may be interpreted by some as aggressive
Gestures
- may also be culturally related
- can add meaning to the spoken word
Facial expression
- various expressions convey different messages
Voice
- conveys a message by its loudness, softness, amount and placement of
emphasis and evidence of emotional tone
Fluency
- being able to discuss subjects with ease and with obvious knowledge
conveys assertiveness and self confidence
Timing
- most effective when they are spontaneous and immediate
Listening
- means giving other your full attention
Thoughts
