MSSC CLA TEST PRACTICE EXAM QUESTIONS
WITH VERIFIED ANSWERS| NEW UPDATE|
GRADED A+
Which government agency is mainly concerned with transportation
safety regulation? --CORRECT ANSWER--DOT
Which government agency is responsible to enforce ladder safety,
noise control and safe storage of material? --CORRECT ANSWER--
OSHA
Supply Chain safety in a logistics environment requires workers know
about the fire safety and types of extinguishing agents present on the
worksite.what type of extinguisher should be used to fight a Class B
Fire? --CORRECT ANSWER--Class B/C
Safety committee are designed to voice employee concerns to
management and to keep records of any meeting --CORRECT
ANSWER--True
A Class A fire typically known by its material composition, which is -
-CORRECT ANSWER--Paper or wood
Page | 1
,When talking to a group of co-workers, it is important to remember
to: --CORRECT ANSWER--•Use understandable wording and
context
•Speak clearly and directly
•Consider the audience
In logistics setting, there are 2 types of communication. What are
they? --CORRECT ANSWER--Internal and External
Listening and hearing something are the same thing. --CORRECT
ANSWER--False listening Implies understanding and responding to
what was heard
Which of the following allows for the customer's computers to
communicate directly with a supplier's computer 24/7? --CORRECT
ANSWER--Electronic Data Interchange (EDI)
When a customer presents a problem or complaint, the technician
should: --CORRECT ANSWER--Follow company policy
Page | 2
, Which type of communication includes contacts with customers,
vendor, suppliers, transporters or other ms outside the company? --
CORRECT ANSWER--External
Looking at key headings and highlighted materials is an example of
which type of reading guidelines? --CORRECT ANSWER--
Previewing the documentation
What is the best way to communicate between shifts? --CORRECT
ANSWER--Face to Face communication
Identifying your purpose is a guideline for written communication
that: --CORRECT ANSWER--Defines the reason for the
communication
Allowing the speaker to complete their thought is an example of
which type of listening? --CORRECT ANSWER--Not interrupting
Automation of data capture is achieved by 4 methods in logistics
facilities. Which method uses an encoded number that is
preprogrammed a d cannot be changed without reprogramming the
card it inhabits? --CORRECT ANSWER--Magnetic Stripe
Page | 3
WITH VERIFIED ANSWERS| NEW UPDATE|
GRADED A+
Which government agency is mainly concerned with transportation
safety regulation? --CORRECT ANSWER--DOT
Which government agency is responsible to enforce ladder safety,
noise control and safe storage of material? --CORRECT ANSWER--
OSHA
Supply Chain safety in a logistics environment requires workers know
about the fire safety and types of extinguishing agents present on the
worksite.what type of extinguisher should be used to fight a Class B
Fire? --CORRECT ANSWER--Class B/C
Safety committee are designed to voice employee concerns to
management and to keep records of any meeting --CORRECT
ANSWER--True
A Class A fire typically known by its material composition, which is -
-CORRECT ANSWER--Paper or wood
Page | 1
,When talking to a group of co-workers, it is important to remember
to: --CORRECT ANSWER--•Use understandable wording and
context
•Speak clearly and directly
•Consider the audience
In logistics setting, there are 2 types of communication. What are
they? --CORRECT ANSWER--Internal and External
Listening and hearing something are the same thing. --CORRECT
ANSWER--False listening Implies understanding and responding to
what was heard
Which of the following allows for the customer's computers to
communicate directly with a supplier's computer 24/7? --CORRECT
ANSWER--Electronic Data Interchange (EDI)
When a customer presents a problem or complaint, the technician
should: --CORRECT ANSWER--Follow company policy
Page | 2
, Which type of communication includes contacts with customers,
vendor, suppliers, transporters or other ms outside the company? --
CORRECT ANSWER--External
Looking at key headings and highlighted materials is an example of
which type of reading guidelines? --CORRECT ANSWER--
Previewing the documentation
What is the best way to communicate between shifts? --CORRECT
ANSWER--Face to Face communication
Identifying your purpose is a guideline for written communication
that: --CORRECT ANSWER--Defines the reason for the
communication
Allowing the speaker to complete their thought is an example of
which type of listening? --CORRECT ANSWER--Not interrupting
Automation of data capture is achieved by 4 methods in logistics
facilities. Which method uses an encoded number that is
preprogrammed a d cannot be changed without reprogramming the
card it inhabits? --CORRECT ANSWER--Magnetic Stripe
Page | 3
