SYSTEMS ANALYSIS DESIGN FINAL EXAM QUESTIONS WITH CORRECT ANSWERS LATEST
UPDATE 2025/2026
Front office information systems are ones that support business functions that reach out to
customers (or constituents) - Answers True
Back office information systems are ones that support business functions that reach out to
customers (or constituents). - Answers False
Information systems architecture is a unifying framework into which various stakeholders with
different perspectives can organize and view fundamental building blocks of information
systems. - Answers True
The goals of an information system include improvement of business knowledge, business
processes business communications services and people collaboration. - Answers True
In an information system business knowledge is stored using database technologies. - Answers
True
Business knowledge may initially take the form of a simple list of business entities and
business rules. - Answers True
A data requirement is a representation of the users' data in terms of entities, attributes,
relationships, and rules. - Answers True
As information workers, system users capture, store, process and edit data on a daily basis. -
Answers True
A system designer would tend to view knowledge in terms of data structures, database
schemas, indexes, etc. - Answers True
Processes represent the data acquired from an information system. - Answers False
Functions cannot be further decomposed. - Answers False
All stakeholders of an information system share the same perspective of the system. - Answers
False
Different stakeholders have different views or perspectives of an information system because
they have different needs, roles, requirements, and tasks. - Answers True
A business function has a definite starting or stopping time. - Answers False
System owners frequently identify services and level of services that they seek to provide
customers, suppliers and employees. - Answers True
Process requirements are a user's expectations of the processing requirements for a business
, process and its information systems. - Answers True
Processes deliver the desired functionality of an information system. Business processes are
the "work" performed by the system. - Answers True
Process requirements are frequently specified in terms of work flow. - Answers True
A procedure is a step-by-step set of instructions and logic for accomplishing a business
process. - Answers True
A policy is a step-by-step set of instructions and logic for accomplishing a business procedure. -
Answers True
Work flow is the flow of transactions through business processes to ensure appropriate checks
and approvals are implemented. - Answers True
Information systems must provide effective and efficient interfaces to the system's users. -
Answers True
Graphical user interfaces (GUIs) have simplified life both for system users and system
designers. - Answers True
Interface specifications are non-technical designs that document how system designers
interact with a system and how system interacts with other systems. - Answers False
Prototyping is a technique that takes months to complete, but the advantage is that you end up
with a complete working model of an information system. - Answers False
Most information systems meet expectations and come in within budget. - Answers False
Cost effectiveness is the result obtained by striking a balance between the lifetime costs of
developing, maintaining, and operating an information system and the benefits derived from the
system. - Answers True
A feasibility study is done to determine if a system development project is cost-effective. After
that point, the project will not be cancelled. - Answers False
Project management is defined as the result obtained by striking a balance between the cost of
developing and operating information systems and the benefits derived from that system. -
Answers False
Risk management is the process of identifying, evaluating and controlling what might go wrong
in a project before it becomes a threat to the successful completion of the project or
implementation of the information system. - Answers True
Problems are undesirable situations that prevent the organization from fully achieving its
purpose, goals and/or objectives. - Answers True
UPDATE 2025/2026
Front office information systems are ones that support business functions that reach out to
customers (or constituents) - Answers True
Back office information systems are ones that support business functions that reach out to
customers (or constituents). - Answers False
Information systems architecture is a unifying framework into which various stakeholders with
different perspectives can organize and view fundamental building blocks of information
systems. - Answers True
The goals of an information system include improvement of business knowledge, business
processes business communications services and people collaboration. - Answers True
In an information system business knowledge is stored using database technologies. - Answers
True
Business knowledge may initially take the form of a simple list of business entities and
business rules. - Answers True
A data requirement is a representation of the users' data in terms of entities, attributes,
relationships, and rules. - Answers True
As information workers, system users capture, store, process and edit data on a daily basis. -
Answers True
A system designer would tend to view knowledge in terms of data structures, database
schemas, indexes, etc. - Answers True
Processes represent the data acquired from an information system. - Answers False
Functions cannot be further decomposed. - Answers False
All stakeholders of an information system share the same perspective of the system. - Answers
False
Different stakeholders have different views or perspectives of an information system because
they have different needs, roles, requirements, and tasks. - Answers True
A business function has a definite starting or stopping time. - Answers False
System owners frequently identify services and level of services that they seek to provide
customers, suppliers and employees. - Answers True
Process requirements are a user's expectations of the processing requirements for a business
, process and its information systems. - Answers True
Processes deliver the desired functionality of an information system. Business processes are
the "work" performed by the system. - Answers True
Process requirements are frequently specified in terms of work flow. - Answers True
A procedure is a step-by-step set of instructions and logic for accomplishing a business
process. - Answers True
A policy is a step-by-step set of instructions and logic for accomplishing a business procedure. -
Answers True
Work flow is the flow of transactions through business processes to ensure appropriate checks
and approvals are implemented. - Answers True
Information systems must provide effective and efficient interfaces to the system's users. -
Answers True
Graphical user interfaces (GUIs) have simplified life both for system users and system
designers. - Answers True
Interface specifications are non-technical designs that document how system designers
interact with a system and how system interacts with other systems. - Answers False
Prototyping is a technique that takes months to complete, but the advantage is that you end up
with a complete working model of an information system. - Answers False
Most information systems meet expectations and come in within budget. - Answers False
Cost effectiveness is the result obtained by striking a balance between the lifetime costs of
developing, maintaining, and operating an information system and the benefits derived from the
system. - Answers True
A feasibility study is done to determine if a system development project is cost-effective. After
that point, the project will not be cancelled. - Answers False
Project management is defined as the result obtained by striking a balance between the cost of
developing and operating information systems and the benefits derived from that system. -
Answers False
Risk management is the process of identifying, evaluating and controlling what might go wrong
in a project before it becomes a threat to the successful completion of the project or
implementation of the information system. - Answers True
Problems are undesirable situations that prevent the organization from fully achieving its
purpose, goals and/or objectives. - Answers True
