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ALS NOTES: LDR-101S LEADING PEOPLE
EXAM UPDATED EXAM WITH VERIFIED
SOLUTIONS.
1. Early Majority - correct answer -These make up one of the
largest groups of people, providing an important link in the
change process because they tend to represent mainstream
thinking.
2. Early Adopters - correct answer -These are usually social and
opinion leaders who are often popular, educated, and able to
see a competitive advantage in accepting new ideas early.
3. Participative Change Cycle - correct answer -___________is
implemented when new knowledge is made available to the
individual or group.
4. Directive Change Cycle - correct answer -This is alteration
imposed by some external force, such as a commander,
superintendent, or supervisor:
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5. Refreezing - correct answer -________ is the state where we
accept the change
6. Renewal - correct answer -_________locks in the new
procedures to become a permanent part of daily operations.
7. Unfreezing - correct answer -The first step in deciding to create
a change by recognizing the need for change is ________.
8. Negotiation - correct answer -____________ is a
communication process involving two or more people/groups
where the parties have a degree of difference in positions,
interests, goals, values or beliefs or the parties strive to reach
an agreement on issues or course of action
9. Position Power - correct answer -________ consists Coercive,
Reward, Connection, and Legitimate powers.
10. Trust - correct answer -The foundation of relationships with
others and faith in a system is called ___________.
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11. Information - correct answer -When you trust the person or
group with whom you are engaged in negotiations, you believe
the ___________they present is truthful and accurate.
12. Options - correct answer -_______are different ways to
potentially solve a problem or come to a mutual agreement and
are often referred to as solutions, choices, and alternatives.
13. Personal Power - correct answer -________ consists of
Referent, Information, and Expert powers.
14. Cooperate - correct answer -The ________ strategy reflects
high interests in both people and task orientations.
15. Comply - correct answer -The _______ strategy tends to
delegate the responsibility to the other person or party. This is
a passive approach to negotiations.
ALS NOTES: LDR-101S LEADING PEOPLE
EXAM UPDATED EXAM WITH VERIFIED
SOLUTIONS.
1. Early Majority - correct answer -These make up one of the
largest groups of people, providing an important link in the
change process because they tend to represent mainstream
thinking.
2. Early Adopters - correct answer -These are usually social and
opinion leaders who are often popular, educated, and able to
see a competitive advantage in accepting new ideas early.
3. Participative Change Cycle - correct answer -___________is
implemented when new knowledge is made available to the
individual or group.
4. Directive Change Cycle - correct answer -This is alteration
imposed by some external force, such as a commander,
superintendent, or supervisor:
, Page | 2
5. Refreezing - correct answer -________ is the state where we
accept the change
6. Renewal - correct answer -_________locks in the new
procedures to become a permanent part of daily operations.
7. Unfreezing - correct answer -The first step in deciding to create
a change by recognizing the need for change is ________.
8. Negotiation - correct answer -____________ is a
communication process involving two or more people/groups
where the parties have a degree of difference in positions,
interests, goals, values or beliefs or the parties strive to reach
an agreement on issues or course of action
9. Position Power - correct answer -________ consists Coercive,
Reward, Connection, and Legitimate powers.
10. Trust - correct answer -The foundation of relationships with
others and faith in a system is called ___________.
, Page | 3
11. Information - correct answer -When you trust the person or
group with whom you are engaged in negotiations, you believe
the ___________they present is truthful and accurate.
12. Options - correct answer -_______are different ways to
potentially solve a problem or come to a mutual agreement and
are often referred to as solutions, choices, and alternatives.
13. Personal Power - correct answer -________ consists of
Referent, Information, and Expert powers.
14. Cooperate - correct answer -The ________ strategy reflects
high interests in both people and task orientations.
15. Comply - correct answer -The _______ strategy tends to
delegate the responsibility to the other person or party. This is
a passive approach to negotiations.
