QUESTIONS AND CORRECT ANSWERS
1. Keys to customer observation - correct answer-how they look, what they do,
how they react, how much alcohol has been purchased or consumed
2. Keys to intervention - correct answer-be quick, clear and firm, and consistent
3. Intervention - correct answer-refusing to sell alcohol to an individual to remain
lawful
4. Alcoholic beverage - correct answer-alcohol, spirits, wine, and beer, every
liquid or solid containing alcohol and capable of being consumed by a human
5. Under The Influence - Correct Answer-In Illinois, A Driver Is Considered To Be
Under The Influence If He/She Has A Blood-Alcohol Concentration (Bac) Of .08
Or More, Has Used An Illegal Substance, Or Is Impaired By Medication
True Or False:
6. You Should Not Accuse A Customer Of Being Intoxicated Because Some
Illnesses May Be Mistaken For Or Have Affects That Mimic Intoxication. -
Correct Answer- True