SOA CHAPTER 5 EXAM QUESTIONS
AND ANSWERS
The president and a police officer are examples of people who have positions of what? -
Answer- rational-legal authority
According to Weber, there are three different types of authority that vary by: - Answer-
what type of domination they represent
The Prime Minister of Canada is an example of which type of authority? - Answer-
rational-legal
The Catholic pope is an example of which type of authority? - Answer- traditional
Martin Luther King Jr. is an example of which type of authority? - Answer- charismatic
The order of succession to the British throne is an example of what authority? - Answer-
traditional
The fact that rationality is limited by the instabilities and conflicts that exist in most
organizations is referred to as what? - Answer- bounded-rationality
A good deal of sociological research on bureaucracies has dealt with: - Answer-
uncovering how the rational often becomes irrational
The only type of authority that is associated with bureaucracy is? - Answer- rational-
legal
What is a problem in bureaucracies where rules are required needlessly, and often slow
progress or increase amount or complexity of work? - Answer- red tape
When a country is ruled by a small group of people at the top who exercise a great deal
of power, often obtained through illegitimate means, this is referred to as a(n) - Answer-
oligarchy
What accurately describes how a problem has changed from the past in the digital age?
- Answer- there used to be a problem with too little information in writing; now there is
the danger of too much in written form
What best describes the Peter Principle? - Answer- employees tend to rise to their level
of incompetence
AND ANSWERS
The president and a police officer are examples of people who have positions of what? -
Answer- rational-legal authority
According to Weber, there are three different types of authority that vary by: - Answer-
what type of domination they represent
The Prime Minister of Canada is an example of which type of authority? - Answer-
rational-legal
The Catholic pope is an example of which type of authority? - Answer- traditional
Martin Luther King Jr. is an example of which type of authority? - Answer- charismatic
The order of succession to the British throne is an example of what authority? - Answer-
traditional
The fact that rationality is limited by the instabilities and conflicts that exist in most
organizations is referred to as what? - Answer- bounded-rationality
A good deal of sociological research on bureaucracies has dealt with: - Answer-
uncovering how the rational often becomes irrational
The only type of authority that is associated with bureaucracy is? - Answer- rational-
legal
What is a problem in bureaucracies where rules are required needlessly, and often slow
progress or increase amount or complexity of work? - Answer- red tape
When a country is ruled by a small group of people at the top who exercise a great deal
of power, often obtained through illegitimate means, this is referred to as a(n) - Answer-
oligarchy
What accurately describes how a problem has changed from the past in the digital age?
- Answer- there used to be a problem with too little information in writing; now there is
the danger of too much in written form
What best describes the Peter Principle? - Answer- employees tend to rise to their level
of incompetence
