MHA 701 Frequently Tested Exam Questions
With Verified Multiple Choice and Conceptual
Actual 100% Correct Detailed Answers
Guaranteed Pass!!Current Update!!
1. What is OB (organizational behavior)? - ANSWER the study of individual
and group dynamics within an organization setting
2. What best describes Hawthorne Studies? - ANSWER The Beginning of
the Human relations/behavioral management movement
3. What were the 4 phases in The Hawthorne Studies? - ANSWER the
illumination experiments, the relay-assembly group experiments, the bank-
wiring observation-room group studies, and the interviewing program
4. How was The Hawthorne Studies significant to the development of OB? -
ANSWER because the researchers demonstrated the important
influence of human factors on worker productivity
5. What is the 1st OB goal? - ANSWER explain why individuals and groups
behave the way they do in organizational settings
6. What is the 2nd OB goal? - ANSWER predict how individuals and groups
will behave in the basis of internal and external factors
,7. What is the 3rd OB goal? - ANSWER provides managers with tools to
assist in the management of individuals and groups behavior so they can
put their best effort in
8. What are the 2 interrelated forces that have shaped or will shape
tomorrow's health care organizations at both the system level and the
organizational level? - ANSWER past changes and future trends
9. When did the human relations or behavioral movement of management
begin? - ANSWER after the landmark Hawthorne Studies
10.What is the Hawthorne effect? - ANSWER the bias that occurs when
people know that they are being studied
11.OB has what kind of approach? - ANSWER micro approach
12.What is taylorism? - ANSWER The traditional or classical management
approach
13.Theory x and y - ANSWER Early leadership theories that have informed
modern day thinking about leadership
14.What is equity? - ANSWER providing fair treatment, access, opportunity,
and advancement for all people while at the same time striving to identify
, and eliminate barriers that have prevented the full participation of some
groups
15.What is inclusion? - ANSWER the act of creating environments in which
any individual or group can feel welcomed, respected, and supported and
can fully participate
16.Specify the types of diversity - ANSWER Gender Identity, Gender
Expression, Sexual Orientation, age, race, and ethnicity
17.What is the first Implication for the Health Care Industry? - ANSWER
Both the workforce and patient population will become increasingly diverse
over time
18.What is the 2nd Implication for the Health Care Industry? - ANSWER
Increase need of health care services as the population continues to age
19.What is the 3rd Implication for the Health Care Industry? - ANSWER
Lack of younger and diverse workers entering health care professions
20.What is the 4th Implication for the Health Care Industry? - ANSWER
Lack of women, LGBTQ+ people, and people of different
ethnicities/nationalities in health care leadership roles
, 21.Describe a situation that is diverse but not equitable or inclusive. - ANSWER
a job will hire diverse people but only a specific group holds
management titles or get promoted
22.Describe a situation that is diverse and equitable but not inclusive. -
ANSWER usi. they want all groups of people but the schools culture,
teaching methods,and social groups cater to one group of people
23.What are the 5 domains of ageism? - ANSWER 1. healthcare
professionals don't receive enough training in geriatrics2.older patients are
less likely to receive preventative care3. older patients are less likely to be
screened for test4. older patients are more likely to be ignored5. excluded
from medical trials intentionally
24.What is diversity? - ANSWER The full range of human similarities and
differences in group affiliation including gender, race/ethnicity, social class,
role within an organization, age, religion, sexual orientation, physical ability,
and other group identities
25.What is diversity management? - ANSWER A strategically driven process
whose emphasis is on building skills and creating policies that will address
the changing demographics of the workforce and patient population
26.What is cultural competency? - ANSWER A set of congruent behaviors,
attitudes and policies that come together in a system, agency or among
professionals that enables effective work in cross-cultural situations
With Verified Multiple Choice and Conceptual
Actual 100% Correct Detailed Answers
Guaranteed Pass!!Current Update!!
1. What is OB (organizational behavior)? - ANSWER the study of individual
and group dynamics within an organization setting
2. What best describes Hawthorne Studies? - ANSWER The Beginning of
the Human relations/behavioral management movement
3. What were the 4 phases in The Hawthorne Studies? - ANSWER the
illumination experiments, the relay-assembly group experiments, the bank-
wiring observation-room group studies, and the interviewing program
4. How was The Hawthorne Studies significant to the development of OB? -
ANSWER because the researchers demonstrated the important
influence of human factors on worker productivity
5. What is the 1st OB goal? - ANSWER explain why individuals and groups
behave the way they do in organizational settings
6. What is the 2nd OB goal? - ANSWER predict how individuals and groups
will behave in the basis of internal and external factors
,7. What is the 3rd OB goal? - ANSWER provides managers with tools to
assist in the management of individuals and groups behavior so they can
put their best effort in
8. What are the 2 interrelated forces that have shaped or will shape
tomorrow's health care organizations at both the system level and the
organizational level? - ANSWER past changes and future trends
9. When did the human relations or behavioral movement of management
begin? - ANSWER after the landmark Hawthorne Studies
10.What is the Hawthorne effect? - ANSWER the bias that occurs when
people know that they are being studied
11.OB has what kind of approach? - ANSWER micro approach
12.What is taylorism? - ANSWER The traditional or classical management
approach
13.Theory x and y - ANSWER Early leadership theories that have informed
modern day thinking about leadership
14.What is equity? - ANSWER providing fair treatment, access, opportunity,
and advancement for all people while at the same time striving to identify
, and eliminate barriers that have prevented the full participation of some
groups
15.What is inclusion? - ANSWER the act of creating environments in which
any individual or group can feel welcomed, respected, and supported and
can fully participate
16.Specify the types of diversity - ANSWER Gender Identity, Gender
Expression, Sexual Orientation, age, race, and ethnicity
17.What is the first Implication for the Health Care Industry? - ANSWER
Both the workforce and patient population will become increasingly diverse
over time
18.What is the 2nd Implication for the Health Care Industry? - ANSWER
Increase need of health care services as the population continues to age
19.What is the 3rd Implication for the Health Care Industry? - ANSWER
Lack of younger and diverse workers entering health care professions
20.What is the 4th Implication for the Health Care Industry? - ANSWER
Lack of women, LGBTQ+ people, and people of different
ethnicities/nationalities in health care leadership roles
, 21.Describe a situation that is diverse but not equitable or inclusive. - ANSWER
a job will hire diverse people but only a specific group holds
management titles or get promoted
22.Describe a situation that is diverse and equitable but not inclusive. -
ANSWER usi. they want all groups of people but the schools culture,
teaching methods,and social groups cater to one group of people
23.What are the 5 domains of ageism? - ANSWER 1. healthcare
professionals don't receive enough training in geriatrics2.older patients are
less likely to receive preventative care3. older patients are less likely to be
screened for test4. older patients are more likely to be ignored5. excluded
from medical trials intentionally
24.What is diversity? - ANSWER The full range of human similarities and
differences in group affiliation including gender, race/ethnicity, social class,
role within an organization, age, religion, sexual orientation, physical ability,
and other group identities
25.What is diversity management? - ANSWER A strategically driven process
whose emphasis is on building skills and creating policies that will address
the changing demographics of the workforce and patient population
26.What is cultural competency? - ANSWER A set of congruent behaviors,
attitudes and policies that come together in a system, agency or among
professionals that enables effective work in cross-cultural situations
