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ABQUARP EXAM 2025-2026 UPDATED
ACTUAL EXAM WITH CORRECT SOLUTIONS.
how is quality defined? - correct answer- no errors, degree of
| | | | | | | | | |
excellence, do the right thing and do it well. Meeting customers
| | | | | | | | | | |
expectations, exceed expectations.
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What is quality mgmt.? - correct answer- examine the process to
| | | | | | | | | |
delivery of care, the outcomes measured
| | | | | |
plan-do-check-act - correct answer- Walter Shewhart | | | | |
Edward Deming - correct answer- introduced statistical process to
| | | | | | | |
improve quality
| |
He recognized importance of having accurate and meaningful
| | | | | | |
infor to improve quality
| | | |
Demings 7 deadly diseases - correct answer- lack of consistency,
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emphasis on short term profits, eval of performanmce,job
| | | | | | | |
hopping, excessive medical cost, excessive liability
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Joseph Juran - correct answer- introduced Total Quality Control
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Philip Crosby - correct answer- He added financial consequences
| | | | | | | |
to quality performance
| | |
Savings are generated by "doing things right the first time"
| | | | | | | | |
Quality Mangt. QM - correct answer- approaches to imporving
| | | | | | | |
quality
|
emphasis on preventing errors, empowerment of employees, | | | | | |
improve performance, focus on supplier relationships
| | | | | |
Quality Assurance - correct answer- addresses negative
| | | | | |
outcomes ( sentinel events). Hx punishment of peers
| | | | | | | |
Quality Improvement - correct answer- improving on outcomes
| | | | | | |
that are consider satisfactory, get better.
| | | | | |
Typically focus on process and systems, no individuals
| | | | | | |
Continuous Quality Improvement - correct answer- uses a | | | | | | |
systematic process, enhance performance. Looks at
| | | | | |
processes, not individual. ( ex laparoscopy, less hospt stay)
| | | | | | | | |
, 3 | Page
| | | | | |
Total quality management - correct answer- uses QA, QI, CQM
| | | | | | | | |
and focuses on customer desire
| | | | |
Sentinel Event - correct answer- unexpected death, unrelated
| | | | | | |
loss of function, IP suicide, infant abduction, transfusion rxn,
| | | | | | | | |
wrong site surgery
| | |
Root Cause Analysis - correct answer- Analyzing a sentinel event,
| | | | | | | | |
must assess the culture.
| | | |
Credentialing - correct answer- Key part of QM.Make sure the | | | | | | | | |
right person , right knowledge in the right position
| | | | | | | | |
Risk Mgt. - correct answer- Focus on monetary loss by
| | | | | | | | |
eliminating negative outcomes. Includes insurance, pt
| | | | | |
satisfaction and legal issues.. Improve documentation. Medical
| | | | | | |
records analysis is very helpful
| | | | |
Ultimate responsibility is the governing body of the hospital.
| | | | | | | |
| | | | | |
ABQUARP EXAM 2025-2026 UPDATED
ACTUAL EXAM WITH CORRECT SOLUTIONS.
how is quality defined? - correct answer- no errors, degree of
| | | | | | | | | |
excellence, do the right thing and do it well. Meeting customers
| | | | | | | | | | |
expectations, exceed expectations.
| | |
What is quality mgmt.? - correct answer- examine the process to
| | | | | | | | | |
delivery of care, the outcomes measured
| | | | | |
plan-do-check-act - correct answer- Walter Shewhart | | | | |
Edward Deming - correct answer- introduced statistical process to
| | | | | | | |
improve quality
| |
He recognized importance of having accurate and meaningful
| | | | | | |
infor to improve quality
| | | |
Demings 7 deadly diseases - correct answer- lack of consistency,
| | | | | | | | |
emphasis on short term profits, eval of performanmce,job
| | | | | | | |
hopping, excessive medical cost, excessive liability
| | | | | |
,2 | Page
| | | | | |
Joseph Juran - correct answer- introduced Total Quality Control
| | | | | | | |
Philip Crosby - correct answer- He added financial consequences
| | | | | | | |
to quality performance
| | |
Savings are generated by "doing things right the first time"
| | | | | | | | |
Quality Mangt. QM - correct answer- approaches to imporving
| | | | | | | |
quality
|
emphasis on preventing errors, empowerment of employees, | | | | | |
improve performance, focus on supplier relationships
| | | | | |
Quality Assurance - correct answer- addresses negative
| | | | | |
outcomes ( sentinel events). Hx punishment of peers
| | | | | | | |
Quality Improvement - correct answer- improving on outcomes
| | | | | | |
that are consider satisfactory, get better.
| | | | | |
Typically focus on process and systems, no individuals
| | | | | | |
Continuous Quality Improvement - correct answer- uses a | | | | | | |
systematic process, enhance performance. Looks at
| | | | | |
processes, not individual. ( ex laparoscopy, less hospt stay)
| | | | | | | | |
, 3 | Page
| | | | | |
Total quality management - correct answer- uses QA, QI, CQM
| | | | | | | | |
and focuses on customer desire
| | | | |
Sentinel Event - correct answer- unexpected death, unrelated
| | | | | | |
loss of function, IP suicide, infant abduction, transfusion rxn,
| | | | | | | | |
wrong site surgery
| | |
Root Cause Analysis - correct answer- Analyzing a sentinel event,
| | | | | | | | |
must assess the culture.
| | | |
Credentialing - correct answer- Key part of QM.Make sure the | | | | | | | | |
right person , right knowledge in the right position
| | | | | | | | |
Risk Mgt. - correct answer- Focus on monetary loss by
| | | | | | | | |
eliminating negative outcomes. Includes insurance, pt
| | | | | |
satisfaction and legal issues.. Improve documentation. Medical
| | | | | | |
records analysis is very helpful
| | | | |
Ultimate responsibility is the governing body of the hospital.
| | | | | | | |
