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1. Which of the following best represents technical skills in healthcare?
a. Comforting a distressed patient
b. Taking and interpreting diagnostic images (✔)
c. Demonstrating empathy
d. Practicing active listening
2. People skills in healthcare primarily involve:
a. Proper use of diagnostic equipment
b. Demonstrating emotional intelligence (✔)
c. Performing sterile procedures
d. Dispensing medications
3. Effective communication in patient care includes:
a. Avoiding patient questions
b. Asking productive questions (✔)
c. Using technical terminology at all times
d. Limiting patient participation
4. Defensive medicine is best described as:
a. Medicine practiced to improve clinical accuracy
b. Care focused on the patient’s emotional needs
c. Care performed to avoid potential lawsuits (✔)
d. Eliminating unnecessary procedures
5. The practice of medicine is considered “not an exact science” because:
a. It is based solely on intuition
, b. Patient outcomes vary and require continuous skill improvement (✔)
c. It does not require technical training
d. It cannot be regulated
6. Professional organizations primarily:
a. Dictate personal behavior outside the workplace
b. Provide accreditation and set standards of care (✔)
c. Replace licensure requirements
d. Eliminate continuing education
7. Standards of care are best described as:
a. Highly detailed procedures for every situation
b. The minimum acceptable performance expectations (✔)
c. Optional guidelines
d. Federal-only requirements
8. A code of ethics serves to:
a. Describe billing practices
b. Outline expected professional conduct (✔)
c. Replace organizational bylaws
d. Regulate malpractice lawsuits
9. Medical Practice Acts are responsible for:
a. Tracking patient outcomes
b. Establishing Medical Boards and defining scope of practice (✔)
c. Designing insurance premiums
d. Funding continuing education
10.A Medical Board is responsible for:
a. Hiring healthcare workers
b. Setting hospital visitation hours
c. Regulating entry into the healthcare profession (✔)
d. Managing patient scheduling
, 11.Licensure is best defined as:
a. A voluntary competency award
b. A state-issued legal permission to practice (✔)
c. A hospital membership
d. A professional recommendation
12.Certification differs from licensure because certification:
a. Is required by all states
b. Is granted by professional organizations (✔)
c. Has legal authority
d. Never expires
13.Registration refers to:
a. A list of individuals qualified to perform certain skills (✔)
b. A temporary skills test
c. A national insurance requirement
d. Credential revocation
14.Reciprocity refers to:
a. Transferring credentials between states (✔)
b. Renewing expired credentials
c. Credentialing based on seniority
d. Multi-state malpractice coverage
VI. Scope of Practice
15.Practicing outside your scope of practice means:
a. You are protected by your employer
b. You are held to the standards of the role you stepped into (✔)
c. You cannot be legally responsible
d. You may continue if supervised
VII. Employment Law