WGU C208 Questions with Complete Solutions 100% Correct
Leadership is the process by which one person influences the thoughts,
Leadership
attitudes, and behaviors of others
The act of making an organization something different from what it is or fro
Organizational Change
what it would be if left alone
Change Management The process of managing change in an organization
Creativity The generation of new ideas by individuals and teams
The process by which an organization generates new ideas and converts t
Innovation
into new products, business practices, and strategies that create value
The basic tacit assumptions about how the world is and ought to be that a
Organizational Culture group of people share and that determines their perceptions, thoughts,
feelings, and their overt behavior
Four types of cultures:
Organizational Culture Assessment
Model
Clan, Adhocracy, Market, and Hierarchy
Focus: Internal
Clan Culture Preference: Flexibility
Leadership: Mentor, Team builder
, WGU C208 Questions with Complete Solutions 100% Correct
Focus: External
Adhocracy Culture Preference: Flexibility
Leadership: Visionary, Entrepreneur
Focus: External
Market Culture Preference: Stability / Control
Leadership: Demanding, Market-driven
Focus: Internal
Hierarchy Culture Preference: Stability / Control
Leadership: Demanding, Market-driven
Used to understand and possibly change an organization's Culture
Six elements:
Stories
Cultural Web Rituals and Routines
Symbols
Organizational Structure
Control Systems
Power Structures
Cultural Web - Stories Past events and what people talk about
Cultural Web - Rituals and Routines Daily behavior and actions that are considered approved
, WGU C208 Questions with Complete Solutions 100% Correct
Cultural Web - Symbols Logos, dress code, type of neighborhood, furnishings
Cultural Web - Organizational Structure What is shown on an organization chart
Cultural Web - Control Systems Things like finances, quality control, and rewards
Cultural Web -Power Structures Where the real power is in an organization, can be groups or one person
1. Analyze today's culture
Four step process for using the Cultural 2. Decide the culture you want
Web Model 3. Compare today's culture with the vision for tomorrow's culture
4. Create a plan to move towards the new culture
* Socioeconomic
Broad categories of focus for * Cultural
environmental change * Technological
* Political
1. Little change
2. Continuous improvement
Degrees of Change 3. Non-incremental change within departments
4. New ways of doing business
5. Whole new business
Leadership is the process by which one person influences the thoughts,
Leadership
attitudes, and behaviors of others
The act of making an organization something different from what it is or fro
Organizational Change
what it would be if left alone
Change Management The process of managing change in an organization
Creativity The generation of new ideas by individuals and teams
The process by which an organization generates new ideas and converts t
Innovation
into new products, business practices, and strategies that create value
The basic tacit assumptions about how the world is and ought to be that a
Organizational Culture group of people share and that determines their perceptions, thoughts,
feelings, and their overt behavior
Four types of cultures:
Organizational Culture Assessment
Model
Clan, Adhocracy, Market, and Hierarchy
Focus: Internal
Clan Culture Preference: Flexibility
Leadership: Mentor, Team builder
, WGU C208 Questions with Complete Solutions 100% Correct
Focus: External
Adhocracy Culture Preference: Flexibility
Leadership: Visionary, Entrepreneur
Focus: External
Market Culture Preference: Stability / Control
Leadership: Demanding, Market-driven
Focus: Internal
Hierarchy Culture Preference: Stability / Control
Leadership: Demanding, Market-driven
Used to understand and possibly change an organization's Culture
Six elements:
Stories
Cultural Web Rituals and Routines
Symbols
Organizational Structure
Control Systems
Power Structures
Cultural Web - Stories Past events and what people talk about
Cultural Web - Rituals and Routines Daily behavior and actions that are considered approved
, WGU C208 Questions with Complete Solutions 100% Correct
Cultural Web - Symbols Logos, dress code, type of neighborhood, furnishings
Cultural Web - Organizational Structure What is shown on an organization chart
Cultural Web - Control Systems Things like finances, quality control, and rewards
Cultural Web -Power Structures Where the real power is in an organization, can be groups or one person
1. Analyze today's culture
Four step process for using the Cultural 2. Decide the culture you want
Web Model 3. Compare today's culture with the vision for tomorrow's culture
4. Create a plan to move towards the new culture
* Socioeconomic
Broad categories of focus for * Cultural
environmental change * Technological
* Political
1. Little change
2. Continuous improvement
Degrees of Change 3. Non-incremental change within departments
4. New ways of doing business
5. Whole new business
