NUR204/ NUR 204 Exam 1 (New 2026/2027 Update)
Leadership & Management | Questions and Verified
Answers | 100% Correct | Graded A+ – Fortis
QUESTION
The nurse manager is discussing the purpose of the National Quality
Indicators (NDNQI). Which statement by the nurse manager is appropriate?
Answer:
"The NDNQI sets the standards for nursing care."
QUESTION
The nurse manager is discussing the pre-election union organization
with a group of staff nurses. Which statement by the nurse manager
would be appropriate?
Answer:
"I am willing to meet with any staff member to discuss the collective
bargaining process.
QUESTION
Which action by the nurse demonstrates leadership behaviors?
Answer:
Performing daily huddles to organize accomplishments
,QUESTION
The nurse manager is developing a retention program to decrease the turnover rate of nurses on
a medical-surgical unit. Which factor associated with an increase in the turnover rate of nurses
should the nurse manager address? Select all that apply. One, some, or all responses may be
correct.
Answer:
-Role tension
-Lack recognition
-Work-home conflict
-Job strain
-Poor team cohesion
QUESTION
The nurse manager is reviewing future employment opportunities for nurses. Which factor
affects nurse employment? Select all that apply. One, some, or all responses may be correct
Answer:
-Increasing age of the older population
-Technology advances
-Retiring workforce
-Need for preventing care
-Advanced practice education
QUESTION
Which action by the nurse manager would best demonstrate workforce
advocacy
Answer:
Implement a new staffing tool
QUESTION
Which is mandatory topic for an arbitration meeting with union and management. Select all that
apply. One, some, or all responses may be correct
Answer:
-Development of staffing ratios.
, -Discussion of the enforcement of the union agreement.
-Guidelines for floating staff.
-Negotiation of wages for new hires
QUESTION
Which characteristic demonstrated by the nurse manager represents the
trait theory? Select all that apply. One, some, or all responses may be
correct
Answer:
-Cooperativeness
-Alertness
-Self-confidence
-Enthusiasm
QUESTION
The nurse manager is developing a workforce advocacy program that
will focus on conflict resolution models within the organization to address
nursing staff concerns about client care. Which action would support this
challenge?
Answer:
Plan to follow up on the reporting
QUESTION
The nurse manager is implementing the workforce advocacy ecosystems model. Which action
demonstrates a workforce design component?
Answer:
Reviewing the routine tasks performed program
Leadership & Management | Questions and Verified
Answers | 100% Correct | Graded A+ – Fortis
QUESTION
The nurse manager is discussing the purpose of the National Quality
Indicators (NDNQI). Which statement by the nurse manager is appropriate?
Answer:
"The NDNQI sets the standards for nursing care."
QUESTION
The nurse manager is discussing the pre-election union organization
with a group of staff nurses. Which statement by the nurse manager
would be appropriate?
Answer:
"I am willing to meet with any staff member to discuss the collective
bargaining process.
QUESTION
Which action by the nurse demonstrates leadership behaviors?
Answer:
Performing daily huddles to organize accomplishments
,QUESTION
The nurse manager is developing a retention program to decrease the turnover rate of nurses on
a medical-surgical unit. Which factor associated with an increase in the turnover rate of nurses
should the nurse manager address? Select all that apply. One, some, or all responses may be
correct.
Answer:
-Role tension
-Lack recognition
-Work-home conflict
-Job strain
-Poor team cohesion
QUESTION
The nurse manager is reviewing future employment opportunities for nurses. Which factor
affects nurse employment? Select all that apply. One, some, or all responses may be correct
Answer:
-Increasing age of the older population
-Technology advances
-Retiring workforce
-Need for preventing care
-Advanced practice education
QUESTION
Which action by the nurse manager would best demonstrate workforce
advocacy
Answer:
Implement a new staffing tool
QUESTION
Which is mandatory topic for an arbitration meeting with union and management. Select all that
apply. One, some, or all responses may be correct
Answer:
-Development of staffing ratios.
, -Discussion of the enforcement of the union agreement.
-Guidelines for floating staff.
-Negotiation of wages for new hires
QUESTION
Which characteristic demonstrated by the nurse manager represents the
trait theory? Select all that apply. One, some, or all responses may be
correct
Answer:
-Cooperativeness
-Alertness
-Self-confidence
-Enthusiasm
QUESTION
The nurse manager is developing a workforce advocacy program that
will focus on conflict resolution models within the organization to address
nursing staff concerns about client care. Which action would support this
challenge?
Answer:
Plan to follow up on the reporting
QUESTION
The nurse manager is implementing the workforce advocacy ecosystems model. Which action
demonstrates a workforce design component?
Answer:
Reviewing the routine tasks performed program
