FLETC BOP FINAL EXAM QUESTIONS AND ANSWERS 2025
What are the four types of inmates? - (ANSWER)Predatory
Average
Weak
Psychologically disturbed
What are the four main points to remember about communicating attention while you listen? -
(ANSWER)Maintain eye contact,
Attentive posture positioning and body language
Follow the speaker verbally
You silence effectively
Your overall body language makes a big difference and encouraging someone to talk to you what are
some key things to remember? - (ANSWER)Sit or lean forward,
Keep still,
Be aware of the look on your face
What to techniques is involved in responding - (ANSWER)Paraphrasing and reflecting
When does paraphrasing occur? - (ANSWER)During the convo
When does summarizing occur? - (ANSWER)At the end of the conversation
What is paraphrasing? - (ANSWER)Rephrasing the message in your own words
What is reflecting? - (ANSWER)Deals with emotions
What is probing? - (ANSWER)Way to go about getting information from someone
, FLETC BOP FINAL EXAM QUESTIONS AND ANSWERS 2025
What are the do's in probing? - (ANSWER)Identify an area that needs to be explored further
Use open ended questions and statements to probe for additional information
What is summarizing? - (ANSWER)A brief statement highlighting the main points of discussion in feeding
them back to the other party for clarification
What responsibilities do a correctional workers have to keep conflicts from escalating? -
(ANSWER)Intervene, take responsibility for resolving the situation,
Get both sides of the story
What are the steps on how to obtain closure? - (ANSWER)Explore options
Identify resources
Settle on an action plan
Clarify roles and expectations
Set realistic goals and timetables
Identify follow-up actions
What are behavioral patterns? - (ANSWER)How a person typically ask and interacts with others
Describe the predatory inmate. - (ANSWER)Lacks a conscience rarely feel the emotion has an inflated
view of himself he is restless and easily bored openly aggressive and confrontational generally feels
hostile towards authority
Describe a weak inmate. - (ANSWER)Basically rational and has normal social values and morals difficulty
keeping himself from being flooded by extreme negative emotions often unstable and unreliable and
exhibits exceptionally poor judgment in problem-solving predatory inmates focus on the weak
Describe an average inmate. - (ANSWER)"Good" inmate
What are the four conditions which lead to hostage situations? - (ANSWER)Crime in progress
What are the four types of inmates? - (ANSWER)Predatory
Average
Weak
Psychologically disturbed
What are the four main points to remember about communicating attention while you listen? -
(ANSWER)Maintain eye contact,
Attentive posture positioning and body language
Follow the speaker verbally
You silence effectively
Your overall body language makes a big difference and encouraging someone to talk to you what are
some key things to remember? - (ANSWER)Sit or lean forward,
Keep still,
Be aware of the look on your face
What to techniques is involved in responding - (ANSWER)Paraphrasing and reflecting
When does paraphrasing occur? - (ANSWER)During the convo
When does summarizing occur? - (ANSWER)At the end of the conversation
What is paraphrasing? - (ANSWER)Rephrasing the message in your own words
What is reflecting? - (ANSWER)Deals with emotions
What is probing? - (ANSWER)Way to go about getting information from someone
, FLETC BOP FINAL EXAM QUESTIONS AND ANSWERS 2025
What are the do's in probing? - (ANSWER)Identify an area that needs to be explored further
Use open ended questions and statements to probe for additional information
What is summarizing? - (ANSWER)A brief statement highlighting the main points of discussion in feeding
them back to the other party for clarification
What responsibilities do a correctional workers have to keep conflicts from escalating? -
(ANSWER)Intervene, take responsibility for resolving the situation,
Get both sides of the story
What are the steps on how to obtain closure? - (ANSWER)Explore options
Identify resources
Settle on an action plan
Clarify roles and expectations
Set realistic goals and timetables
Identify follow-up actions
What are behavioral patterns? - (ANSWER)How a person typically ask and interacts with others
Describe the predatory inmate. - (ANSWER)Lacks a conscience rarely feel the emotion has an inflated
view of himself he is restless and easily bored openly aggressive and confrontational generally feels
hostile towards authority
Describe a weak inmate. - (ANSWER)Basically rational and has normal social values and morals difficulty
keeping himself from being flooded by extreme negative emotions often unstable and unreliable and
exhibits exceptionally poor judgment in problem-solving predatory inmates focus on the weak
Describe an average inmate. - (ANSWER)"Good" inmate
What are the four conditions which lead to hostage situations? - (ANSWER)Crime in progress
