HC21 SEMESTER REVIEW EXAM
2025/2026 QUESTIONS AND ANSWERS
100% PASS
Sarah's parents gave her a goal to clean the bathroom twice a month until the end of the year.
Which part of the SMART criteria is missing from this goal? - ANS R - Relevant
____________ is a broad term used to group related jobs - ANS An occupation
Carol wants to improve her time in the 1600 meter run by the start of track season. Which part
of the SMART criteria is missing from this goal? - ANS M - Measurable
Michelle works in an appliance store. She has a goal to sell a combination of six refrigerators,
stoves or dishwashers so she can earn a bonus. She has done this before. Which part of the
SMART criteria is missing from this goal? - ANS T - Time-bound
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, What is one of the advantages of grouping similar appointments? - ANS Reduces staff
preparation between appointments
What is the purpose of appointment reminder systems? - ANS To increase patient show rates
What is a benefit of having the assistant schedule a consultation referral? - ANS All of the
above
What is a referral? - ANS An authorization for a patient to receive specialized services from
another practice
Sophia has been asked to schedule a hip replacement surgery for a patient. What type of
hospitalization will this be? - ANS Elective
Why are outpatient instructions important? - ANS Patients may need to prepare for the
appointment.
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
2025/2026 QUESTIONS AND ANSWERS
100% PASS
Sarah's parents gave her a goal to clean the bathroom twice a month until the end of the year.
Which part of the SMART criteria is missing from this goal? - ANS R - Relevant
____________ is a broad term used to group related jobs - ANS An occupation
Carol wants to improve her time in the 1600 meter run by the start of track season. Which part
of the SMART criteria is missing from this goal? - ANS M - Measurable
Michelle works in an appliance store. She has a goal to sell a combination of six refrigerators,
stoves or dishwashers so she can earn a bonus. She has done this before. Which part of the
SMART criteria is missing from this goal? - ANS T - Time-bound
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, What is one of the advantages of grouping similar appointments? - ANS Reduces staff
preparation between appointments
What is the purpose of appointment reminder systems? - ANS To increase patient show rates
What is a benefit of having the assistant schedule a consultation referral? - ANS All of the
above
What is a referral? - ANS An authorization for a patient to receive specialized services from
another practice
Sophia has been asked to schedule a hip replacement surgery for a patient. What type of
hospitalization will this be? - ANS Elective
Why are outpatient instructions important? - ANS Patients may need to prepare for the
appointment.
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
