MNGT 361 EXAM 2 2025/2026
QUESTIONS AND ANSWERS 100% PASS
Indicate all of the theories that are classified as process perspectives. - ANS Expectancy
Theory
Equity Theory
Goal-setting Theory
According to McClelland's acquired theory, a "control freak" might be described as an individual
with normal achievement needs, a low level of affiliation needs and a very high level of
____________ needs. - ANS Power
Habitat for Humanity volunteers who are building a home are looking for a(n)_______________
reward - ANS Intrinsic
Rank the steps in the simple model of motivation from the beginning (at the top) to end (at the
bottom). - ANS 1. Unfulfilled need
2. Motivation
3. Behaviors
4. Rewards
5. Feedback
Which one of the following concepts is defined as the physiological or psychological deficiencies
that arose behavior? - ANS Needs
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Hackman and Oldham's job characteristics model is composed of three major elements. Identify
those elements from the list below. - ANS 1. Three psychological states
2. Five core job characteristics
3. Work outcomes
The psychological processes that arouse and direct goal-directed behavior are called
____________________. - ANS Motivation
The three key elements in equity theory are: - ANS 1. Inputs
2. Outputs/Rewards
3. Comparisons
In the hierarchy of needs theory ____________________ needs deal with the most basic
human survival needs of food, clothing, shelter, and comfort. - ANS Physiological
Job _____________________________ is the process of reducing the number of tasks a worker
performs. - ANS simplification
Sam wants to improve job satisfaction, so he adds more responsibility, complexity, and control
to his subordinates jobs. This is an example of job ______________________________. -
ANS enrichment
____________________________ is a theory that focuses on identifying the types of objectives
that are most effective in producing high levels of motivation and performance and in explaining
why objectives have these effects. - ANS Goal-setting
There are four perspectives on motivation; they are content, process, job design, and
_________________________. - ANS reinforcement
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Herzberg's two-factor theory focuses on which of the following types of factors? -
ANS 1.Motivating
2. Hygiene
The job characteristics model consists of ________________ that affect three critical
psychological states of an employee that in tun affect the employee;s motivation, performance,
and satisfaction. - ANS five core job characteristics
Job design works when employees are motivated. To be motivated, they must have three
psychological states. Identify those states. - ANS 1. Has knowledge of the actual results of the
work
2. Experienced meaningfulness of work
3. Experienced responsibility for the work outcomes
According to the hierarchy of needs, in order for Josephine to seek fulfillment of her love needs,
she must first satisfy which of the following needs? - ANS 1. Safety
2. Physiological
In equity theory, the education, experience, and skills that individuals contribute to their
organizations are examples of _____________. - ANS inputs
Alderfer's ___________________ theory suggests that there are three universal needs:
existence, relatedness, and growth, which constitute a hierarchy of needs and motivate
behavior. Alderfer proposed that needs at more than one level can be motivational at the same
time. - ANS ERG
Which of the following theories proposes that work satisfaction originates from motivating
factors and dissatisfaction originates from hygiene factors? - ANS Herzberg's two-factor
theory
The _____________ theory suggests that people compare the ratio of their own outcomes to
inputs against the ratio of someone else's outcomes to inputs. - ANS equity
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
QUESTIONS AND ANSWERS 100% PASS
Indicate all of the theories that are classified as process perspectives. - ANS Expectancy
Theory
Equity Theory
Goal-setting Theory
According to McClelland's acquired theory, a "control freak" might be described as an individual
with normal achievement needs, a low level of affiliation needs and a very high level of
____________ needs. - ANS Power
Habitat for Humanity volunteers who are building a home are looking for a(n)_______________
reward - ANS Intrinsic
Rank the steps in the simple model of motivation from the beginning (at the top) to end (at the
bottom). - ANS 1. Unfulfilled need
2. Motivation
3. Behaviors
4. Rewards
5. Feedback
Which one of the following concepts is defined as the physiological or psychological deficiencies
that arose behavior? - ANS Needs
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Hackman and Oldham's job characteristics model is composed of three major elements. Identify
those elements from the list below. - ANS 1. Three psychological states
2. Five core job characteristics
3. Work outcomes
The psychological processes that arouse and direct goal-directed behavior are called
____________________. - ANS Motivation
The three key elements in equity theory are: - ANS 1. Inputs
2. Outputs/Rewards
3. Comparisons
In the hierarchy of needs theory ____________________ needs deal with the most basic
human survival needs of food, clothing, shelter, and comfort. - ANS Physiological
Job _____________________________ is the process of reducing the number of tasks a worker
performs. - ANS simplification
Sam wants to improve job satisfaction, so he adds more responsibility, complexity, and control
to his subordinates jobs. This is an example of job ______________________________. -
ANS enrichment
____________________________ is a theory that focuses on identifying the types of objectives
that are most effective in producing high levels of motivation and performance and in explaining
why objectives have these effects. - ANS Goal-setting
There are four perspectives on motivation; they are content, process, job design, and
_________________________. - ANS reinforcement
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Herzberg's two-factor theory focuses on which of the following types of factors? -
ANS 1.Motivating
2. Hygiene
The job characteristics model consists of ________________ that affect three critical
psychological states of an employee that in tun affect the employee;s motivation, performance,
and satisfaction. - ANS five core job characteristics
Job design works when employees are motivated. To be motivated, they must have three
psychological states. Identify those states. - ANS 1. Has knowledge of the actual results of the
work
2. Experienced meaningfulness of work
3. Experienced responsibility for the work outcomes
According to the hierarchy of needs, in order for Josephine to seek fulfillment of her love needs,
she must first satisfy which of the following needs? - ANS 1. Safety
2. Physiological
In equity theory, the education, experience, and skills that individuals contribute to their
organizations are examples of _____________. - ANS inputs
Alderfer's ___________________ theory suggests that there are three universal needs:
existence, relatedness, and growth, which constitute a hierarchy of needs and motivate
behavior. Alderfer proposed that needs at more than one level can be motivational at the same
time. - ANS ERG
Which of the following theories proposes that work satisfaction originates from motivating
factors and dissatisfaction originates from hygiene factors? - ANS Herzberg's two-factor
theory
The _____________ theory suggests that people compare the ratio of their own outcomes to
inputs against the ratio of someone else's outcomes to inputs. - ANS equity
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
