Baby Boomers (1946-1964) Correct Answers value
individualism, express creativity, work ethic, constant
recognition, self-scheduling and innovative work environment
Brainstorming Correct Answers technique that enables a group
to generate and list many ideas within short period of time
Care bundles Correct Answers Set of interventions to treat or
prevent a cluster of symptoms such as catheter care or ventilator
management
Case Mix Group (CMG) Correct Answers Is a classification
system based on clinical characteristics of patients
Cause and effect diagram Correct Answers categorizes and
analyzes possible causes of problems related to the desired or
the problematic effect or outcome. The shape of the diagram
resembles fishbone hence the name.
Check-back Correct Answers method employed by
TeamSTEPPS where the person receiving order repeats back the
exact order in its entirety and asks for the confirmation that the
message was received properly
Delphi Group Technique Correct Answers receiving ideas from
large groups throughout the system, through the use of
questionnaires
, employee engagement Correct Answers Staff reward and
recognition, outsourcing of discharge patient calls, a nursing
resource for staff relaxation, and input into decision-making are
all known to enhance employee engagement.
Ethnographic Design Correct Answers this type of qualitative
research method helps describe the culture within people live
their daily lives and the impact this makes on their behavior
Failure Mode and Effects Analysis (FMEA) Correct Answers a
systematic process for identifying potential design and process
failures before they occur, with the intent to eliminate them or
minimize the risk associated with them
It is the only method of proactive risk assessment that ranks
failure points by severity and probability
Failure Mode and Effects Analysis (FMEA) Correct Answers a
systematic process for identifying potential design and process
failures before they occur, with the intent to eliminate them or
minimize the risk associated with them
Joint Commission requires one annual FMEA to be conducted
on high risk processes.
forming stage Correct Answers the first stage of group
development in which people join the group and then define the
group's purpose, structure, and leadership
forming-storming-norming-performing model Correct Answers
A model first proposed by Bruce Tuckman to describe how
teams develop any evolve