Test Bank for Introduction to
Operations and Supply Chain
Management 5th Global Edition By
Cecil Bozarth, Robert Handfield (All
Chapters 1-15, 100% Original
Verified, A+ Grade)
All Chapters Arranged Reverse: 15-1
This is the Only Original and
Complete Test Bank for 5th Global
Edition, All Other Files in The Market
are Fake/Old/Wrong Edition.
Solutions Manual Excel Files
Download link is Added at The End
of PDF.
,Introduction to Operations & Supply Chain Management, 5e, Global Edition (Bozarth)
Chapter 15 Developing Products and Services
15.1 Operations and Supply Chain Perspectives on Design
1) The ease with which parts can be replaced or evaluated is:
A) repeatability.
B) serviceability.
C) testability.
D) functionality.
Answer: B
Diff: 1
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: serviceability
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
2) A box of cake mix can be the basis for a tasty cake even if the novice baker adds olive oil instead of
vegetable oil and forgets to set a timer. The cake recipe has probably been developed using:
A) value analysis.
B) the development funnel.
C) robust design.
D) Design for the Environment.
Answer: C
Diff: 2
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: robust design
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
3) A revision to a drawing or design released by designers to correct a part is called a(n):
A) engineering change.
B) part mod.
C) tweak.
D) lock‐in.
Answer: A
Diff: 2
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: engineering change
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
1
Copyright © 2020 Pearson Education, Ltd.
,4) Which of the following functions is NOT typically involved in a cross‐functional product development
effort?
A) marketing
B) operations
C) finance
D) All of these functions are involved.
Answer: D
Diff: 1
Reference: Introduction
Keywords: product development, cross‐functional
AACSB: Application of Knowledge
LO: 15.1: Explain why product design is important to the success of a business.
5) Which of these is NOT commonly cited as a motivation to produce new products or services?
A) to exploit existing capabilities
B) to fully utilize the R&D function
C) to provide benefits to the firm
D) to block out competitors
Answer: B
Diff: 1
Reference: Introduction
Keywords: product development, service development
AACSB: Application of Knowledge
LO: 15.1: Explain why product design is important to the success of a business.
6) How might a company benefit from its own new product?
A) by increasing product complexity
B) by increasing cost of components
C) by decreasing component commonality with their other offerings
D) by decreasing assembly time
Answer: D
Diff: 2
Reference: Introduction
Keywords: product development, service development
AACSB: Application of Knowledge
LO: 15.1: Explain why product design is important to the success of a business.
7) If a company is capable of delivering the service over and over again in the volumes needed it is said to
have a high level of scalability.
Answer: FALSE
Diff: 1
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: scalability, repeatability
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
2
Copyright © 2020 Pearson Education, Ltd.
, 8) The ease with which parts can be replaced, checked or evaluated is testability.
Answer: FALSE
Diff: 1
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: serviceability, testability
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
9) Robust design is the design of products to be less sensitive to manufacturing variation and misuse.
Answer: TRUE
Diff: 1
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: robust design
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
10) The operations function is more tightly coupled with new service designs than with new product
designs because the new service designs are often the operations process itself.
Answer: TRUE
Diff: 2
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: service design
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
11) An airline specifies a wider monitor for installation on their overseas flights. The airframe
manufacturer will accommodate this order by issuing an engineering change.
Answer: TRUE
Diff: 2
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: engineering change
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
12) Product design refers to the characteristics or features of a product or service that determine its ability
to meet the needs of the user.
Answer: TRUE
Diff: 1
Reference: Introduction
Keywords: product design
AACSB: Application of Knowledge
LO: 15.1: Explain why product design is important to the success of a business.
3
Copyright © 2020 Pearson Education, Ltd.
Operations and Supply Chain
Management 5th Global Edition By
Cecil Bozarth, Robert Handfield (All
Chapters 1-15, 100% Original
Verified, A+ Grade)
All Chapters Arranged Reverse: 15-1
This is the Only Original and
Complete Test Bank for 5th Global
Edition, All Other Files in The Market
are Fake/Old/Wrong Edition.
Solutions Manual Excel Files
Download link is Added at The End
of PDF.
,Introduction to Operations & Supply Chain Management, 5e, Global Edition (Bozarth)
Chapter 15 Developing Products and Services
15.1 Operations and Supply Chain Perspectives on Design
1) The ease with which parts can be replaced or evaluated is:
A) repeatability.
B) serviceability.
C) testability.
D) functionality.
Answer: B
Diff: 1
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: serviceability
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
2) A box of cake mix can be the basis for a tasty cake even if the novice baker adds olive oil instead of
vegetable oil and forgets to set a timer. The cake recipe has probably been developed using:
A) value analysis.
B) the development funnel.
C) robust design.
D) Design for the Environment.
Answer: C
Diff: 2
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: robust design
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
3) A revision to a drawing or design released by designers to correct a part is called a(n):
A) engineering change.
B) part mod.
C) tweak.
D) lock‐in.
Answer: A
Diff: 2
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: engineering change
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
1
Copyright © 2020 Pearson Education, Ltd.
,4) Which of the following functions is NOT typically involved in a cross‐functional product development
effort?
A) marketing
B) operations
C) finance
D) All of these functions are involved.
Answer: D
Diff: 1
Reference: Introduction
Keywords: product development, cross‐functional
AACSB: Application of Knowledge
LO: 15.1: Explain why product design is important to the success of a business.
5) Which of these is NOT commonly cited as a motivation to produce new products or services?
A) to exploit existing capabilities
B) to fully utilize the R&D function
C) to provide benefits to the firm
D) to block out competitors
Answer: B
Diff: 1
Reference: Introduction
Keywords: product development, service development
AACSB: Application of Knowledge
LO: 15.1: Explain why product design is important to the success of a business.
6) How might a company benefit from its own new product?
A) by increasing product complexity
B) by increasing cost of components
C) by decreasing component commonality with their other offerings
D) by decreasing assembly time
Answer: D
Diff: 2
Reference: Introduction
Keywords: product development, service development
AACSB: Application of Knowledge
LO: 15.1: Explain why product design is important to the success of a business.
7) If a company is capable of delivering the service over and over again in the volumes needed it is said to
have a high level of scalability.
Answer: FALSE
Diff: 1
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: scalability, repeatability
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
2
Copyright © 2020 Pearson Education, Ltd.
, 8) The ease with which parts can be replaced, checked or evaluated is testability.
Answer: FALSE
Diff: 1
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: serviceability, testability
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
9) Robust design is the design of products to be less sensitive to manufacturing variation and misuse.
Answer: TRUE
Diff: 1
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: robust design
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
10) The operations function is more tightly coupled with new service designs than with new product
designs because the new service designs are often the operations process itself.
Answer: TRUE
Diff: 2
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: service design
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
11) An airline specifies a wider monitor for installation on their overseas flights. The airframe
manufacturer will accommodate this order by issuing an engineering change.
Answer: TRUE
Diff: 2
Reference: 15.1 Operations and Supply Chain Perspectives on Design
Keywords: engineering change
AACSB: Application of Knowledge
LO: 15.2: Describe the six dimensions of product design that are of particular interest to operations and supply chain
managers.
12) Product design refers to the characteristics or features of a product or service that determine its ability
to meet the needs of the user.
Answer: TRUE
Diff: 1
Reference: Introduction
Keywords: product design
AACSB: Application of Knowledge
LO: 15.1: Explain why product design is important to the success of a business.
3
Copyright © 2020 Pearson Education, Ltd.
