Organizational Psychology
An Applied Approach 9th
Edition By Michael Aamodt
(All Chapters 1-15, 100%
Original Verified, A+ Grade)
All Chapters Arranged Reverse: 15-1
This is The Only Original and
Complete Test Bank for 9 th
Edition, All Other Files in the
Market are Fake/Old/Wrong
Edition.
,Name Clas Dat
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Chapter 15: Stress Management: Dealing with the Demands of Life and Work
1. The psychological and physical reaction to certain events or situations is called:
a. strain
b. stress
c. stressor
s
d. eustress
ANSWER: b
2. The physical and psychological consequences to stress are called:
a. distress
b. strains
c. stressor
s
d. eustress
ANSWER: b
3. Stress that is converted to positive energy is called:
a. distress
b. strain
c. stressor
s
d. eustress
ANSWER: d
4. Which of the following would be least likely to react negatively to stressors?
a. Type A personalities
b. Neurotics
c. Type B personalities
d. Type H personalities
ANSWER: c
5. Type B personalities:
a. are likely to react negatively to
stress
b. are opposite personalities
c. react positively to stress
d. never feel stressed
ANSWER: d
6. A person who is competitive and impatient might be called a(n):
a. optimist
b. pessimist
c. type A personality
d. type B personality
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Chapter 15: Stress Management: Dealing with the Demands of Life and Work
ANSWER: c
7. Which of the following is true about gender and race differences in stress?
a. Men and members of underrepresented groups are most stressed
b. Members of underrepresented groups are more stressed than White individuals
c. Men are more stressed than women
d. There are no gender or race differences in stress
ANSWER: b
8. Role _____ is when our work expectations and what we think we should be doing don't match
the work we are actually performing.
a. conflict
b. ambiguity
c. overload
d. synchronizatio
n
ANSWER: a
9. Darnell was hired as a cook's assistant but all he has been doing for the past five months is clean tables and take out the
trash. Darnell's stress level can probably be explained by:
a. a lack of person-organization fit
b. role ambiguity
c. role conflict
d. role overload
ANSWER: c
10. Role _____ is when an individual's job duties and performance expectations are not clearly defined.
a. conflict
b. ambiguity
c. overload
d. synchronizatio
n
ANSWER: b
11. ______ help reduce the potential for stress that comes from role conflict and role ambiguity.
a. Job descriptions
b. Venting emotions
c. Counselors
d. Performance
appraisals
ANSWER: a
12. Role ____ develops when employees feel they lack the skill or workplace resources to complete a task.
a. conflict
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Chapter 15: Stress Management: Dealing with the Demands of Life and Work
b. ambiguity
c. overload
d. synchronizatio
n
ANSWER: c
13. Bob has been frustrated with his job for the last three months. He was given two new assignments to complete in
addition to his regular duties. To make matters worse, Bob’s computer is too slow to handle the programs he needs to run.
Bob's stress level can probably be explained by:
a. a lack of person-organization fit
b. role ambiguity
c. role conflict
d. role overload
ANSWER: d
14. A non-smoker may not feel comfortable working for a tobacco company because of:
a. a lack of person-organization fit
b. role ambiguity
c. role synchronization
d. role overload
ANSWER: a
15. People who like to make decisions and take charge run into problems when they are hired by an organization that is
team oriented. This trouble is probably the result of:
a. a lack of person-organization fit
b. role ambiguity
c. role synchronization
d. role overload
ANSWER: a
16. Mary always asks her boss when she needs help and is willing to stay late. Beth talks negatively about her coworkers
and keeps important information from them. Which of the following is true?
a. Neither Mary nor Beth is playing politics
b. Beth and Mary are both playing negative
politics
c. Mary is playing negative politics
d. Beth and Mary are both playing positive politics
ANSWER: b
17. ______ noise has less of an effect on employee behavior than do many other aspects of noise.
a. Intense
b. Intermittent
c. Constant
d. Loud
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