SALESFORCE ADMIN CERTIFICATION TESTBANK| 175 QUESTIONS AND
ANSWERS 100% CORRECT | UPDATED 2025
What should a system administrator use to disable access to a custom application for a group of
users?
Choose one answer
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts - (Correct Answer) - A
Universal Containers needs to track the manufacturer and model for specific car companies.
How can the system administrator ensure that the manufacturer selected influences the values
available
for the model?
Choose one answer
A. Create the manufacturer field as a dependent picklist and the model as a controlling picklist.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a dependent picklist.
D. Create a multi-select picklist field that includes both manufacturers and models. - (Correct
Answer) - C
Sales representatives at Universal Containers need assistance from product managers when
selling
certain products. Product managers do not have access to opportunities, but need to gain access
when
they are assisting with a specific deal.
How can a system administrator accomplish this?
Choose one answer
A. Notify the product manager using opportunity update reminders.
,[Type here]
B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product manager.
D. Enable account teams and allow users to add the product manager - (Correct Answer) - B
What should a system administrator consider before importing a set of records into Salesforce?
Choose two answers
A. The import file should include a record owner for each record.
B. Currency field values will default to the personal currency of the record owner.
C. Data should be de-duplicated in the import file prior to import.
D. Validation rules are not triggered when importing data using the import wizard. - (Correct
Answer) - AC
Which statement about custom summary formulas in reports is true?
Choose two answers
A. Reports can be grouped by a custom summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can reference another custom summary formula.
D. Custom summary formulas can be used in a report built from a custom report type - (Correct
Answer) - BD
How can a user customize his or her view in Saleforce? (Select 2)
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
C. He or she can customize Salesforce on a mobile device
D. All of the above - (Correct Answer) - AB
The user interface (UI) settings are "global," and therefore apply to all users in an org.
A. True
,[Type here]
B. False - (Correct Answer) - A
The Company Information page can tell you which of the following? (Select 3)
A. Organization edition
B. Number of Salesforce licenses
C. Salesforce Organization ID
D. Number of inactive users
E. Number of System Administrators - (Correct Answer) - ABC
Which of the following actions cannot be completed on the Company Information page? (Select
2)
A. Edit the city in which your organization is located
B. Modify the type of licenses your organization has
C. Edit the default locale for your organization
D. Restrict access to currency settings
E. Add or remove licenses - (Correct Answer) - BD
Locale settings control which of the following? (Select 1)
A. Time Zone
B. Number format
C. Name order
D. All of the above - (Correct Answer) - D
It is possible to switch to a standard fiscal year from a custom fiscal year.
A. True
B. False - (Correct Answer) - B
, [Type here]
Once enabled, which of the following features cannot be disabled? (Select 1)
A. Chatter
B. Advanced Currency Management
C. Custom Fiscal Year
D. Collapsible Sidebar
E. Lightning Experience - (Correct Answer) - C
By default, all Salesforce orgs are set to a single currency.
A. True
B. False - (Correct Answer) - A
A pre-built App from the AppExchange is always the first approach you should take when you're
looking to add functionality to your Salesforce instance.
A. True
B. False - (Correct Answer) - B
Which step should a system administrator take to remove an active user from Salesforce? (Select
1)
A. Contact Salesforce customer support to have the user record deleted.
B. Overwrite the user record with a new user's information.
C. Deactivate the user record; the system will delete it in 30 days.
D. Deactivate the user record. - (Correct Answer) - D
Which of the following fields can you expect to find on user's record detail page? (Select 2)
A. System Permissions
B. Locale
C. Reports
D. Role
ANSWERS 100% CORRECT | UPDATED 2025
What should a system administrator use to disable access to a custom application for a group of
users?
Choose one answer
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts - (Correct Answer) - A
Universal Containers needs to track the manufacturer and model for specific car companies.
How can the system administrator ensure that the manufacturer selected influences the values
available
for the model?
Choose one answer
A. Create the manufacturer field as a dependent picklist and the model as a controlling picklist.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a dependent picklist.
D. Create a multi-select picklist field that includes both manufacturers and models. - (Correct
Answer) - C
Sales representatives at Universal Containers need assistance from product managers when
selling
certain products. Product managers do not have access to opportunities, but need to gain access
when
they are assisting with a specific deal.
How can a system administrator accomplish this?
Choose one answer
A. Notify the product manager using opportunity update reminders.
,[Type here]
B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product manager.
D. Enable account teams and allow users to add the product manager - (Correct Answer) - B
What should a system administrator consider before importing a set of records into Salesforce?
Choose two answers
A. The import file should include a record owner for each record.
B. Currency field values will default to the personal currency of the record owner.
C. Data should be de-duplicated in the import file prior to import.
D. Validation rules are not triggered when importing data using the import wizard. - (Correct
Answer) - AC
Which statement about custom summary formulas in reports is true?
Choose two answers
A. Reports can be grouped by a custom summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can reference another custom summary formula.
D. Custom summary formulas can be used in a report built from a custom report type - (Correct
Answer) - BD
How can a user customize his or her view in Saleforce? (Select 2)
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
C. He or she can customize Salesforce on a mobile device
D. All of the above - (Correct Answer) - AB
The user interface (UI) settings are "global," and therefore apply to all users in an org.
A. True
,[Type here]
B. False - (Correct Answer) - A
The Company Information page can tell you which of the following? (Select 3)
A. Organization edition
B. Number of Salesforce licenses
C. Salesforce Organization ID
D. Number of inactive users
E. Number of System Administrators - (Correct Answer) - ABC
Which of the following actions cannot be completed on the Company Information page? (Select
2)
A. Edit the city in which your organization is located
B. Modify the type of licenses your organization has
C. Edit the default locale for your organization
D. Restrict access to currency settings
E. Add or remove licenses - (Correct Answer) - BD
Locale settings control which of the following? (Select 1)
A. Time Zone
B. Number format
C. Name order
D. All of the above - (Correct Answer) - D
It is possible to switch to a standard fiscal year from a custom fiscal year.
A. True
B. False - (Correct Answer) - B
, [Type here]
Once enabled, which of the following features cannot be disabled? (Select 1)
A. Chatter
B. Advanced Currency Management
C. Custom Fiscal Year
D. Collapsible Sidebar
E. Lightning Experience - (Correct Answer) - C
By default, all Salesforce orgs are set to a single currency.
A. True
B. False - (Correct Answer) - A
A pre-built App from the AppExchange is always the first approach you should take when you're
looking to add functionality to your Salesforce instance.
A. True
B. False - (Correct Answer) - B
Which step should a system administrator take to remove an active user from Salesforce? (Select
1)
A. Contact Salesforce customer support to have the user record deleted.
B. Overwrite the user record with a new user's information.
C. Deactivate the user record; the system will delete it in 30 days.
D. Deactivate the user record. - (Correct Answer) - D
Which of the following fields can you expect to find on user's record detail page? (Select 2)
A. System Permissions
B. Locale
C. Reports
D. Role
