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3CX Basic Certification Exam – Practice Questions & Verified Answers (2024–2025) – Complete Exam Preparation Material

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This document contains more than 100 practice questions with verified answers for the 3CX Basic Certification Exam. It covers key topics such as provisioning, SIP trunk configuration, firewall rules, digital receptionists, voicemail management, IP phone behavior, and licensing distinctions. The material provides up-to-date 2024–2025 exam-aligned content useful for revision and self-assessment. It is a complete collection suitable for learners preparing for official 3CX certification requirements.

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3CX Basic Certification Exam More than 100
Practice Questions and Verified Answers|
100% Correct |2024/ 2025 Update
QUESTION
Welcome email can only be used to provision 3CX client for Windows and Mac


Answer:
F



QUESTION
When creating inbound rules, the destination to which the incoming call is routed can be an
external number?


Answer:
T



QUESTION
When connecting a phone to the network, the phone will be automatically provisioned without
administrator intervention.


Answer:
F



QUESTION
If you choose to use your own public domain name for a 3CX installation, the task of the person
performing the installation When connecting a phone to the network, the phone will be
automatically provisioned without administrator intervention. is to provide a valid certificate
during the installation wizard to cover the chosen domain name


Answer:
T

,QUESTION
The 3CX client is a software application that allows you to make and receive calls


Answer:
T



QUESTION
Read the provisioning guides for IP phones and answer if the following statement is true or false.
Supported DECT base stations can be provisioned via PnP


Answer:
F



QUESTION
Can I set the HTTP port to TCP:5000 and the HTTPS port to be TCP: 443?


Answer:
Yes



QUESTION
If firewall verification fails, you can contact 3CX support, instead of consulting the Firewall
Guides on the 3CX website


Answer:
F



QUESTION
Voicemail is enabled by default on all new extensions.

,Answer:
T



QUESTION
The Voicemail of an extension cannot be disabled


Answer:
F



QUESTION
When provisioning BLF keys on an IP phone, the default action is always blind transfer and
cannot be altered.


Answer:
F



QUESTION
When a problem arises on a supported IP phone, provisioned by 3CX running the supported
firmware, can support for standard device functions be provided by 3cx?


Answer:
Yes



QUESTION
If you choose to use a 3CX FQDN, does the configuration wizard generate a trusted SSL
certificate for you during the installation?


Answer:
Yes



QUESTION

, You can provision more than one IP phone to an extension, even if the manufacturer and/or
models are different?


Answer:
Yes



QUESTION
IP phones marked in red on the PHONES page of the 3CX Management Console indicate an
outdated firmware version. Are those devices still covered by 3CX support for assistance when a
problem occurs with these devices?


Answer:
NO



QUESTION
You can´t configure an option in the digital receptionist to connect callers to another Digital
Receptionist.


Answer:
F



QUESTION
If a 3CX SIP port has been altered to any port other than the 5060, phones can be provisioned
using the Pnp.


Answer:
T



QUESTION
You can automatically delete voice messages that are X days old.


Answer:

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