STR581 Week 2 Capstone Final Exam 1 with Answers

Which of the following is considered a major process flow structure? 2. The concept that some leadership attributes will work in some situations but not in others can be described by the 3. Which of the following is a desirable strategy for managers aiming to reduce the negative consequences of rumors? 4. Sam Meyers manages a telemarketing call center. He has 20 employees working for him who are displeased with the way he yells and threatens to terminate them for what they see as small issues. Which kind of power is Sam using to get the job done? 5. Which of the following is one of Dr. Eli Goldratt's rules of production scheduling for optimized production technology? 6. During the implementation of a project, which of the following should be the primary focus of a consulting firm? 7. Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle? 8. Which of the following is ISO 14000 primarily concerned with? 9. Which of the following statements is true with regard to the effectiveness of tactics? 10. The Civil Rights Act of 1991 offered what for victims of unintentional discrimination? 11. When an employee volunteers to run a canned food drive, this is an example of 12. Because practical considerations make job tryouts for all candidates infeasible, it is necessary to __________ the relative level of job performance for each candidate on the basis of available information. 13. Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled? 14. Some studies indicate the best approach for transformational change may have the chief executive officer create an atmosphere for change 15. Adoration of a charismatic leader by followers can lead to 16. What can affirmative action assist organizations in achieving that diversity initiatives cannot? 17. Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known as ________. 18. In order to make their firm a learning organization, managers should 19. A project can be segmented into which of the following? 20. An example of control criteria that can be used in any situation is ________. 21. ____________ is the biggest hurdle to overcome in a pay-for-performance plan. 22 Active listening requires: 23As a university student, your institution’s social principles and practices reflect on you, as a stakeholder, in the organization. Therefore, it is your right to question how these practices should be evaluated in relation to the social issues that the school is addressing. If your university provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be ________. 24________ refers to an individual’s belief that he or she is capable of performing a task. 25.In performing a SWOT analysis, which of the following would be considered as a threat? 26. Mary arrives at her new job. Before she can begin actually doing the work, she must complete a series of activities including role playing and virtual reality interactions. What type of training method does Mary’s new employer use? 27. In _____, workers have been fired for refusing to quit smoking, for living with someone without being married, drinking a competitor’s product, motorcycling, and other legal activities outside of work. 28. Training that results in ______ is costly because of the cost of training (which proved to be useless) and the cost of hampered performance. 29. According to the job characteristics model, autonomy is defined as the degree to which 30. Which of the following is an element that addresses elimination of waste under lean production?