PRINCIPLES OF HOSPITALITY AND TOURISM
ELITE REVIEW COMPREHENSIVE STUDY PAPER
WITH VERIFIED SOLUTIONS
◉PMS . Answer: Property Management System: Creates a guest folio,
Keeps track of guest purchases, Generates a bill, Produces electronic key
cards, Can handle: Accounting, Inventory, Purchasing, Receiving
◉POS . Answer: Point of Sale System: Calculates charges and taxes,
Keeps track of menu items sold, Processes credit cards, Records
payments, Sends orders to kitchen, Tracks inventory, Can handle:
Accounting, Employee Scheduling, Time clock, Payroll, Sales reports
◉Debit card . Answer: Linked to a checking account and has funds
available
◉Credit card . Answer: Allows people to borrow money, has a pre-
determined limit, and charges interest
◉Advantages of working in the hospitality and tourism industry .
Answer: - Abundance of jobs
- Advancement opportunities
- Fast pace and variety
, - Meeting people
- Pleasant workplace
- Travel
◉Disadvantages of working in the hospitality and tourism industry .
Answer: - Hours of work
- Relocation
- Stress
- Working conditions
◉Technology's effect on Communications . Answer: Allows chefs and
managers to monitor more than one area with: Cell phones, Pagers,
Videos, Walkie-talkies
◉Technology's effect on Equipment . Answer: - Food is cooked faster
and better
- More accurate and efficient
- Programmable cooking cycles
- Provides cooks with instructions on cooking techniques
◉Technology's effect on Management . Answer: Improves ability to
make more money, creates more efficient ways to work, manages labor
and inventory tasks with software programs for: Spreadsheets, Word
processing
ELITE REVIEW COMPREHENSIVE STUDY PAPER
WITH VERIFIED SOLUTIONS
◉PMS . Answer: Property Management System: Creates a guest folio,
Keeps track of guest purchases, Generates a bill, Produces electronic key
cards, Can handle: Accounting, Inventory, Purchasing, Receiving
◉POS . Answer: Point of Sale System: Calculates charges and taxes,
Keeps track of menu items sold, Processes credit cards, Records
payments, Sends orders to kitchen, Tracks inventory, Can handle:
Accounting, Employee Scheduling, Time clock, Payroll, Sales reports
◉Debit card . Answer: Linked to a checking account and has funds
available
◉Credit card . Answer: Allows people to borrow money, has a pre-
determined limit, and charges interest
◉Advantages of working in the hospitality and tourism industry .
Answer: - Abundance of jobs
- Advancement opportunities
- Fast pace and variety
, - Meeting people
- Pleasant workplace
- Travel
◉Disadvantages of working in the hospitality and tourism industry .
Answer: - Hours of work
- Relocation
- Stress
- Working conditions
◉Technology's effect on Communications . Answer: Allows chefs and
managers to monitor more than one area with: Cell phones, Pagers,
Videos, Walkie-talkies
◉Technology's effect on Equipment . Answer: - Food is cooked faster
and better
- More accurate and efficient
- Programmable cooking cycles
- Provides cooks with instructions on cooking techniques
◉Technology's effect on Management . Answer: Improves ability to
make more money, creates more efficient ways to work, manages labor
and inventory tasks with software programs for: Spreadsheets, Word
processing
