PRINCIPLES OF HOSPITALITY AND TOURISM
LATEST 2026 STUDY GUIDE WITH SOLVED
QUESTIONS AND EXPERT SOLUTIONS
▶Americans with Disabilities Act . Answer: federal law that governs
civil rights protection for disabled individuals in public accommodations
▶average daily rate . Answer: average selling price of all guest rooms
for a given time period
▶back of house . Answer: employees and/or departments with limited
guest contact
▶banquet . Answer: food and beverage event with a pre-selected menu
▶Bed and Breakfast (B&B) . Answer: small properties with
owners/operators living on-site, often including one daily meal
▶Bell Stand . Answer: location where guests can find bell persons to
assist with luggage
,▶Budget Hotels (Economy) . Answer: low-priced hotels with limited
amenities
▶buser . Answer: employee responsible for clearing silverware,
glassware, and dishware for guests
▶call ahead seating . Answer: process of adding name and number to
waitlist before arrival at a restaurant
▶casual service restaurant . Answer: mid-scale restaurant with full menu
and often an ethnic theme
▶concierge . Answer: employee in a full-service hotel providing guests
with local information and assistance
▶conference center . Answer: property designed for meetings of 25-75
people
▶food service contracts . Answer: agreements between meal providers
and clients
▶Convention and Visitors Bureau (CVB) . Answer: organization
promoting tourism in a specific area
, ▶cruise . Answer: a vacation on a ship with various destinations
▶What is a voyage? . Answer: A journey on a ship with stops at ports.
▶What is an emergency action plan? . Answer: A formal document
outlining procedures to follow in emergencies.
▶What is an executive chef? . Answer: The head chef in charge.
▶What is a frequent traveler program? . Answer: A program that
rewards guests with free nights and other incentives.
▶What is the front of house? . Answer: Employees or departments that
interact directly with guests.
▶What is a full service hotel? . Answer: A hotel that offers extensive
food and beverage services.
▶What is a hostel? . Answer: An inexpensive lodging for specific
groups of people.
▶What is housekeeping? . Answer: The department responsible for
cleaning guest rooms.
LATEST 2026 STUDY GUIDE WITH SOLVED
QUESTIONS AND EXPERT SOLUTIONS
▶Americans with Disabilities Act . Answer: federal law that governs
civil rights protection for disabled individuals in public accommodations
▶average daily rate . Answer: average selling price of all guest rooms
for a given time period
▶back of house . Answer: employees and/or departments with limited
guest contact
▶banquet . Answer: food and beverage event with a pre-selected menu
▶Bed and Breakfast (B&B) . Answer: small properties with
owners/operators living on-site, often including one daily meal
▶Bell Stand . Answer: location where guests can find bell persons to
assist with luggage
,▶Budget Hotels (Economy) . Answer: low-priced hotels with limited
amenities
▶buser . Answer: employee responsible for clearing silverware,
glassware, and dishware for guests
▶call ahead seating . Answer: process of adding name and number to
waitlist before arrival at a restaurant
▶casual service restaurant . Answer: mid-scale restaurant with full menu
and often an ethnic theme
▶concierge . Answer: employee in a full-service hotel providing guests
with local information and assistance
▶conference center . Answer: property designed for meetings of 25-75
people
▶food service contracts . Answer: agreements between meal providers
and clients
▶Convention and Visitors Bureau (CVB) . Answer: organization
promoting tourism in a specific area
, ▶cruise . Answer: a vacation on a ship with various destinations
▶What is a voyage? . Answer: A journey on a ship with stops at ports.
▶What is an emergency action plan? . Answer: A formal document
outlining procedures to follow in emergencies.
▶What is an executive chef? . Answer: The head chef in charge.
▶What is a frequent traveler program? . Answer: A program that
rewards guests with free nights and other incentives.
▶What is the front of house? . Answer: Employees or departments that
interact directly with guests.
▶What is a full service hotel? . Answer: A hotel that offers extensive
food and beverage services.
▶What is a hostel? . Answer: An inexpensive lodging for specific
groups of people.
▶What is housekeeping? . Answer: The department responsible for
cleaning guest rooms.
