Auvik Cert Exam Updated Actual
Questions and CORRECT Answers
What Resources does auvik provide to ensure your experience with the product goes well? -
CORRECT ANSWER All of These
what does this symbol represent? - CORRECT
ANSWER https://support.auvik.com/hc/en-us/articles/209729023-Auvik-map-icons-
and-what-they-represent
go to this website for symbols.
in which of the following cases would you use a multi-client (multi-site) instead of a client
(site) when adding a new customer or contract to Auvik? - CORRECT ANSWER -
Your customer is a university campus with several buildings you need to manage the
equipment for.
- Your Customer owns and manages a small chain of hotels that serve clients near several
tourist attractions.
While Auvik has an alerting function, in order to use this feature you must configure all the
alerts you want once you have the collector installed and deployed correctly. - CORRECT
ANSWER - True
You and colleague just finish setting up a new site with Auvik. However, this new customer
has different SLA's compared to your standard offerings as part of there contract. To help
compensate for this, you and your colleague change serveral alert thresholds to be more
sensitive for this particular client. Once you are done, you're colleague turns to you and ask
how you should deal with the change management alerts going forward, because whenever
the boss decides to change an alert setting for all your customers from the MSP dashboard it
may undo all the customization you just did for the customer. What should you say to your
colleague? - CORRECT ANSWER - we dont need to worry about this, as Auvik alert
inheritance doesn't overwrite alerts once a custom alert is set for a specific client.
, If no notification channel is set for an alert, then the alert will never trigger? - CORRECT
ANSWER - False
How could you setup your alerts so that critical alerts go to all technicians, but warning alerts
only go to lvl 1 and lvl 2 techs? - CORRECT ANSWER - set critical alerts to go to
PSA that all techs can see or get sent to a company wide email address. Then set warning
alerts to only notify lvl1 & lvl2 techs via group email.
what are the core use cases for integrating Auvik into your PSA? - CORRECT
ANSWER - Syncing of configurations for documentation.
- Ticket creation on services boards/ticket queues
An alert can have multiple notification channels. - CORRECT ANSWER - True
Where would you generate your Auvik user's API Key? - CORRECT ANSWER - The
users profile page.
How do your prevent a user from accessing a sites remote terminal? - CORRECT
ANSWER - through the auviks role based permissions.
What should you do when a user leaves your organization? - CORRECT ANSWER -
delete the user from the root level.
What is the difference between the default Administrator role and the Super Administration
Permission Role? - CORRECT ANSWER - an Administrator cant see the company
billing details while a super admin can.
What two pieces of information do you need in order to add an internet connection to the
widget? - CORRECT ANSWER - the outside interface MAC address
- Your Subnet default gateway
Questions and CORRECT Answers
What Resources does auvik provide to ensure your experience with the product goes well? -
CORRECT ANSWER All of These
what does this symbol represent? - CORRECT
ANSWER https://support.auvik.com/hc/en-us/articles/209729023-Auvik-map-icons-
and-what-they-represent
go to this website for symbols.
in which of the following cases would you use a multi-client (multi-site) instead of a client
(site) when adding a new customer or contract to Auvik? - CORRECT ANSWER -
Your customer is a university campus with several buildings you need to manage the
equipment for.
- Your Customer owns and manages a small chain of hotels that serve clients near several
tourist attractions.
While Auvik has an alerting function, in order to use this feature you must configure all the
alerts you want once you have the collector installed and deployed correctly. - CORRECT
ANSWER - True
You and colleague just finish setting up a new site with Auvik. However, this new customer
has different SLA's compared to your standard offerings as part of there contract. To help
compensate for this, you and your colleague change serveral alert thresholds to be more
sensitive for this particular client. Once you are done, you're colleague turns to you and ask
how you should deal with the change management alerts going forward, because whenever
the boss decides to change an alert setting for all your customers from the MSP dashboard it
may undo all the customization you just did for the customer. What should you say to your
colleague? - CORRECT ANSWER - we dont need to worry about this, as Auvik alert
inheritance doesn't overwrite alerts once a custom alert is set for a specific client.
, If no notification channel is set for an alert, then the alert will never trigger? - CORRECT
ANSWER - False
How could you setup your alerts so that critical alerts go to all technicians, but warning alerts
only go to lvl 1 and lvl 2 techs? - CORRECT ANSWER - set critical alerts to go to
PSA that all techs can see or get sent to a company wide email address. Then set warning
alerts to only notify lvl1 & lvl2 techs via group email.
what are the core use cases for integrating Auvik into your PSA? - CORRECT
ANSWER - Syncing of configurations for documentation.
- Ticket creation on services boards/ticket queues
An alert can have multiple notification channels. - CORRECT ANSWER - True
Where would you generate your Auvik user's API Key? - CORRECT ANSWER - The
users profile page.
How do your prevent a user from accessing a sites remote terminal? - CORRECT
ANSWER - through the auviks role based permissions.
What should you do when a user leaves your organization? - CORRECT ANSWER -
delete the user from the root level.
What is the difference between the default Administrator role and the Super Administration
Permission Role? - CORRECT ANSWER - an Administrator cant see the company
billing details while a super admin can.
What two pieces of information do you need in order to add an internet connection to the
widget? - CORRECT ANSWER - the outside interface MAC address
- Your Subnet default gateway
