476 USPS QUESTIONS WITH CORRECT
t t t t
ANSWERS 2025/2026 t t
A tcustomer tmoved tbut tis tnot treceiving this tmail tbecause the tdid tnot tsubmit ta tchange tof
taddress tfo trm. tHe twants tyou tto tgive thim this tmail tanyway. t- tCORRECT tANSWER t-MOST
Tell thim tpostal tpolicy tprohibits tyou tfrom tgiving thim tmail tuntil ta tchange tof taddress tis
tsubmitted
LEAST
Tell thim tthere tis tnothing tyou tcan tdo tuntil the tsubmits ta tchange tof taddress
A tcustomer ton tyour troute tasks thow tto tfind tsomething ton tthe tUSPS twebsite. t-
tCORRECT tANSWER t-MOST
Explain twhere tto tfind titYand toffer tto thelp twith tany tother tissues the tmay thave
LEAST
Offer tto thelp thim tfind tit ton this tcomputer
A tcustomer tasks taboutYstatus tof ta tpackage tthat tyou tdelivered tdays tago. t- tCORRECT tANSWER
t- tMOST
Show thim tproof tof tdelivery tand ttell thim the tis tresponsible tfor tthe tpackage tonce tit tis
tdelivered
LEAST
Show thim tproof tof tdelivery tand task tif tit tmight thave tbeen tstolen.
A tcustomer tasks tquestions tabout tshipping tchoices, tbut tyou tdo tnot tknow tthe tanswers. t-
, tCORRECT tANSWER t-MOST
Say tyou tdo tnot tknow tabout tshipping tchoices tand tsuggest tthat the tlook ton tUSPS twebsite
t t t t
ANSWERS 2025/2026 t t
A tcustomer tmoved tbut tis tnot treceiving this tmail tbecause the tdid tnot tsubmit ta tchange tof
taddress tfo trm. tHe twants tyou tto tgive thim this tmail tanyway. t- tCORRECT tANSWER t-MOST
Tell thim tpostal tpolicy tprohibits tyou tfrom tgiving thim tmail tuntil ta tchange tof taddress tis
tsubmitted
LEAST
Tell thim tthere tis tnothing tyou tcan tdo tuntil the tsubmits ta tchange tof taddress
A tcustomer ton tyour troute tasks thow tto tfind tsomething ton tthe tUSPS twebsite. t-
tCORRECT tANSWER t-MOST
Explain twhere tto tfind titYand toffer tto thelp twith tany tother tissues the tmay thave
LEAST
Offer tto thelp thim tfind tit ton this tcomputer
A tcustomer tasks taboutYstatus tof ta tpackage tthat tyou tdelivered tdays tago. t- tCORRECT tANSWER
t- tMOST
Show thim tproof tof tdelivery tand ttell thim the tis tresponsible tfor tthe tpackage tonce tit tis
tdelivered
LEAST
Show thim tproof tof tdelivery tand task tif tit tmight thave tbeen tstolen.
A tcustomer tasks tquestions tabout tshipping tchoices, tbut tyou tdo tnot tknow tthe tanswers. t-
, tCORRECT tANSWER t-MOST
Say tyou tdo tnot tknow tabout tshipping tchoices tand tsuggest tthat the tlook ton tUSPS twebsite
