PURE CERTIFIED FLASHARRAY IMPLEMENTATION
SPECIALIST EXAM PAPER 2026
COMPREHENSIVE STUDY GUIDE
◉ Are work flows saved in the update set? Answer: From SN docs:
Changes made to a workflow version are not added to the update set
until the workflow is published, at which point the entire workflow
is added into the update set. Update sets store workflows as a single
Workflow [wf_workflow] record and only retain the latest version
with the update type of Workflow
◉ When checking code steam for "null value", what is the API call?
Answer: Several answers to confuse (.empty() .null()) but '.nil()'
checks to see if variable is empty string or value 'null'
With script-based conditions, use the nil() or != evaluation
◉ To improve performance of business rules, what API call is
strongly recommended to avoid? Answer: current.update()
◉ Where are 'gs.log()' messages stored? Answer: Logs a message to
the system log and saves it to the syslog table. Remember two input
parameters (the 2nd is optional): String Message and String Source,
i.e.:
,gs.log("The are currently " + categoryCount + " incidents with a
category of " + category, "Incident Counter")
◉ High security with default deny access to all, a Table is added with
ITIL read access to application & module, does the ITIL user:
- Not see any fields under the modules (no access)
- or read only to the fields
- or full CRUD access to the fields? Answer: Best answer, but have not
verified is that the ITIL user cannot see fields under the module(s)
◉ What happens if a row level rule and a field level rule are in
conflict? Perhaps my row level field indicates that I shouldn't be able
to write to a particular row, but the field level rule indicates I do
have write access? Answer: Both rules must be met before an
operation is allowed. So, given a row level rule on incident, and a
field level rule on incident.number, access to the number field would
be allowed only if both rules evaluated to true.
◉ What if there are two rules for incident.number (field)? Answer:
The system will evaluate both rules and if either is true, then the
requested access is allowed.
◉ What is the 'legal' contract between Professional Services and the
customer? What is the StartNow phase is this document is reviewed
for agreed upon requirements? Answer: Statement of Work (SOW)
, and is reviewed during the Plan phase. Per the Implementation
Bootcamp participant guide 'Kickoff Meeting Objectives':
'Review the objectives and goals for engagements as stated in the
SOW'
◉ Is WSDL
a) HTML
b} XML
c) HTTP (part of SOAP)?
i.e. Definition of WSDL... Answer: WSDL is based upon XML
document describing functions, arguments, data schema, and
endpoint (where and how to invoke)
◉ How is 'data' that is to be 'entered' into the SN instance controlled
to insure it meets the requirements of the 'data dictionary' (field
type, length, etc.)? Answer: Via pre-defined 'Data Policy' rules, per
SN: Data policies enable you to enforce data consistency by setting
mandatory and read-only states for fields. Data policies are similar
to UI policies, but UI policies only apply to data entered on a form
through the standard browser. Data policies can apply rules to all
data entered into the system, including data brought in through
email, import sets or web services and data entered through the
mobile UI. You can also apply the policy on the browser by selecting
the Use as UI Policy on client check box in the data policy record.
SPECIALIST EXAM PAPER 2026
COMPREHENSIVE STUDY GUIDE
◉ Are work flows saved in the update set? Answer: From SN docs:
Changes made to a workflow version are not added to the update set
until the workflow is published, at which point the entire workflow
is added into the update set. Update sets store workflows as a single
Workflow [wf_workflow] record and only retain the latest version
with the update type of Workflow
◉ When checking code steam for "null value", what is the API call?
Answer: Several answers to confuse (.empty() .null()) but '.nil()'
checks to see if variable is empty string or value 'null'
With script-based conditions, use the nil() or != evaluation
◉ To improve performance of business rules, what API call is
strongly recommended to avoid? Answer: current.update()
◉ Where are 'gs.log()' messages stored? Answer: Logs a message to
the system log and saves it to the syslog table. Remember two input
parameters (the 2nd is optional): String Message and String Source,
i.e.:
,gs.log("The are currently " + categoryCount + " incidents with a
category of " + category, "Incident Counter")
◉ High security with default deny access to all, a Table is added with
ITIL read access to application & module, does the ITIL user:
- Not see any fields under the modules (no access)
- or read only to the fields
- or full CRUD access to the fields? Answer: Best answer, but have not
verified is that the ITIL user cannot see fields under the module(s)
◉ What happens if a row level rule and a field level rule are in
conflict? Perhaps my row level field indicates that I shouldn't be able
to write to a particular row, but the field level rule indicates I do
have write access? Answer: Both rules must be met before an
operation is allowed. So, given a row level rule on incident, and a
field level rule on incident.number, access to the number field would
be allowed only if both rules evaluated to true.
◉ What if there are two rules for incident.number (field)? Answer:
The system will evaluate both rules and if either is true, then the
requested access is allowed.
◉ What is the 'legal' contract between Professional Services and the
customer? What is the StartNow phase is this document is reviewed
for agreed upon requirements? Answer: Statement of Work (SOW)
, and is reviewed during the Plan phase. Per the Implementation
Bootcamp participant guide 'Kickoff Meeting Objectives':
'Review the objectives and goals for engagements as stated in the
SOW'
◉ Is WSDL
a) HTML
b} XML
c) HTTP (part of SOAP)?
i.e. Definition of WSDL... Answer: WSDL is based upon XML
document describing functions, arguments, data schema, and
endpoint (where and how to invoke)
◉ How is 'data' that is to be 'entered' into the SN instance controlled
to insure it meets the requirements of the 'data dictionary' (field
type, length, etc.)? Answer: Via pre-defined 'Data Policy' rules, per
SN: Data policies enable you to enforce data consistency by setting
mandatory and read-only states for fields. Data policies are similar
to UI policies, but UI policies only apply to data entered on a form
through the standard browser. Data policies can apply rules to all
data entered into the system, including data brought in through
email, import sets or web services and data entered through the
mobile UI. You can also apply the policy on the browser by selecting
the Use as UI Policy on client check box in the data policy record.
