PURE CERTIFIED FLASHARRAY IMPLEMENTATION
SPECIALIST EXAM PREP 2026 FULL
EXAMINATION
◉ Minimum of 2, maximum of 4. Not supported to serve multiple
geographic regions or disparate networks within client organization.
Answer: How many VPN tunnels does ServiceNow support and why
◉ Through Self-service form in customer support system called HI.
Typically takes 2 weeks. Answer: How do you submit a request VPN?
◉ No, connection is established over HTTPS and is thus encrypted,
no VPN needed. Answer: VPN Needed for Traffic into ServiceNow?
◉ VPN for LDAP. Answer: Recommended that customers implement
LDAPS (LDAP over SSL) v. standard LDAP (non-encrypted). Standard
LDAP integration communicates over TCP on port 389. LDAPS
communicates over TCP on 636 and requires a digital certificate
which must be uploaded to instance. VPN to be used if LDAP instead
of LDAPS
◉ VPN for JDBC & Web Services. Answer: Recommended to install
MID Server inside network, MID server will communicate with
instance over HTTPS
,◉ VPN for email integration. Answer: Not supported if ServiceNow
is configured to utilize mail.service-now.com for SMTP and POP3,
utilizes opportunistic TLS. If incoming server supports TLS, traffic is
encrypted. If not, uses regular SMTP without encryption. Supported
if customer's mail server is being used
◉ Levels of Contextual Security. Answer: Several layers before an
end user has the capability to perform CRUD (create, read, update,
delete) operations on a table
• User Authentication/Login
• User Interface
• Database
◉ User Authentication/Login security level. Answer: Governs Users,
Groups, Roles
◉ User Interface security level. Answer: Governs Applications and
Modules and is governed by roles configured at application and
module level
◉ Database Security Level. Answer: • Governs table and field access
• Controlled via globally defined system properties as well as table
and field level Access Controls
,• If a row level rule and a field level rule are in conflict, both must be
true before an operation is allowed
◉ Features of Contextual Security. Answer: • Protects a record based
on its contents and table location
• Data is acted upon based on the position of the information in table
hierarchy
• Defines Access Control rules to any level in the object hierarchy
• Uses roles to implement Access Controls and assign permissions
(read, write, and create)
◉ Access control. Answer: Security rule defined and set at the row-
level (access to the record) and at the column-level (access to the
field) and is executed when attempting to access any ServiceNow
table. Specifies and is named for the object(s) being secured
◉ Access control list, list of all the Access Controls for a table.
Answer: What is ACL?
◉ Three ways Access Controls are defined. Answer: • Roles (if more
than one, must have at least one)
• Conditional Expressions (evaluates to true or allow if condition is
met)
• Scripts (setting answer to allow or deny)
, ◉ Access Control Wildcard Rule. Answer: Selection of the wildcard
symbol from the name drop down list on the access control form
means that the rule in question applies to all fields on the selected
table except for those with explicit rules
◉ ACL Evaluation order. Answer: Most specific to least -Starts at
field, then goes to table
◉ Field ACL rule evaluation order. Answer: Find first matching:
• table.field (incident.number)
• parent_table.field (task.number)
• *.field (*.number)
• table.* (incident.*)
• parent_table.* (task.*)
• *.* (*.*)
◉ Table ACL rule evaluation order. Answer: Find First Matching
• table (incident)
• parent_table (task)
• * (*)
SPECIALIST EXAM PREP 2026 FULL
EXAMINATION
◉ Minimum of 2, maximum of 4. Not supported to serve multiple
geographic regions or disparate networks within client organization.
Answer: How many VPN tunnels does ServiceNow support and why
◉ Through Self-service form in customer support system called HI.
Typically takes 2 weeks. Answer: How do you submit a request VPN?
◉ No, connection is established over HTTPS and is thus encrypted,
no VPN needed. Answer: VPN Needed for Traffic into ServiceNow?
◉ VPN for LDAP. Answer: Recommended that customers implement
LDAPS (LDAP over SSL) v. standard LDAP (non-encrypted). Standard
LDAP integration communicates over TCP on port 389. LDAPS
communicates over TCP on 636 and requires a digital certificate
which must be uploaded to instance. VPN to be used if LDAP instead
of LDAPS
◉ VPN for JDBC & Web Services. Answer: Recommended to install
MID Server inside network, MID server will communicate with
instance over HTTPS
,◉ VPN for email integration. Answer: Not supported if ServiceNow
is configured to utilize mail.service-now.com for SMTP and POP3,
utilizes opportunistic TLS. If incoming server supports TLS, traffic is
encrypted. If not, uses regular SMTP without encryption. Supported
if customer's mail server is being used
◉ Levels of Contextual Security. Answer: Several layers before an
end user has the capability to perform CRUD (create, read, update,
delete) operations on a table
• User Authentication/Login
• User Interface
• Database
◉ User Authentication/Login security level. Answer: Governs Users,
Groups, Roles
◉ User Interface security level. Answer: Governs Applications and
Modules and is governed by roles configured at application and
module level
◉ Database Security Level. Answer: • Governs table and field access
• Controlled via globally defined system properties as well as table
and field level Access Controls
,• If a row level rule and a field level rule are in conflict, both must be
true before an operation is allowed
◉ Features of Contextual Security. Answer: • Protects a record based
on its contents and table location
• Data is acted upon based on the position of the information in table
hierarchy
• Defines Access Control rules to any level in the object hierarchy
• Uses roles to implement Access Controls and assign permissions
(read, write, and create)
◉ Access control. Answer: Security rule defined and set at the row-
level (access to the record) and at the column-level (access to the
field) and is executed when attempting to access any ServiceNow
table. Specifies and is named for the object(s) being secured
◉ Access control list, list of all the Access Controls for a table.
Answer: What is ACL?
◉ Three ways Access Controls are defined. Answer: • Roles (if more
than one, must have at least one)
• Conditional Expressions (evaluates to true or allow if condition is
met)
• Scripts (setting answer to allow or deny)
, ◉ Access Control Wildcard Rule. Answer: Selection of the wildcard
symbol from the name drop down list on the access control form
means that the rule in question applies to all fields on the selected
table except for those with explicit rules
◉ ACL Evaluation order. Answer: Most specific to least -Starts at
field, then goes to table
◉ Field ACL rule evaluation order. Answer: Find first matching:
• table.field (incident.number)
• parent_table.field (task.number)
• *.field (*.number)
• table.* (incident.*)
• parent_table.* (task.*)
• *.* (*.*)
◉ Table ACL rule evaluation order. Answer: Find First Matching
• table (incident)
• parent_table (task)
• * (*)
