GEN 499 Conflict_Resolution_Milestone_4_Test_2020 | GEN499 Conflict_Resolution_Milestone_4_Test_Graded A

You passed this Milestone 21 questions were answered correctly. 1 question was answered incorrectly. 1 Which of the following statements would likely be said by a low context communicator?  Let's meet for coffee tomorrow at noon.  I heard a new coffee shop opened up around the corner; it's supposed to be really good.  Perhaps you would like to get a cup of coffee sometime, when you aren't too busy.  Brrr, winter sure arrived quick! A hot cup of coffee sounds great about now. CONCEPT High and Low Context Communication 2 Which of the following is the best way to address miscommunication caused by conflicting cultural communication styles?  Try to adopt the communication style of the other person to facilitate communication and build his or her comfort level.  Observe that miscommunication may be due to a cross-cultural difference and open a discussion with the other person.  Propose establishing a new set of communication norms within the relationship to keep all participants on equal footing.  Insist that the other person adopt your own cultural communication style to facilitate communication and build your comfort level. CONCEPT Gaining Cultural Insight This study resource was shared via CourseH3 Which of the following would best be described as a sub-culture or an organizational culture using the cultural model?  Readers of a daily newspaper  All of the residents of a medium-sized town  A football team  All people with cell phones CONCEPT Cultural Model Applied to Smaller Groups 4 Which of the following best describes a sub-culture?  A culture with fewer norms than other cultures and therefore less influence on people  An extinct culture whose norms no longer meet the needs of possible members  A group with unique norms embedded in a larger group/culture  An organizational culture in a workplace or school setting CONCEPT Cultural Model Applied to Smaller Groups 5 Which of the following is NOT an example of a cultural norm?  Technologies  Communication codes  Traditions This study resource was shared via CourseH Rules CONCEPT Definitions and Models of Culture 6 In some cultures, proxemics is referred to as __________.  power distance  open-door policy  external control  personal space CONCEPT Proxemics 7 Which of the following is another term for internal locus of control?  Cultural fluency  Fatalism  Non-fatalism  Cultural competency CONCEPT Internal and External Locus of Control 8 John and Terry are leading a discussion on the schedule for the project they are in charge of, and are running into difficulties with May and Jennifer. Jennifer has a list of days she is not available for various reasons; there are a lot of birthdays and weddings coming up in her family, and she has requested time off for each event. May is insisting that Jennifer should not be the reason why the group can't get their project done in a timely fashion, and This study resource was shared via CourseHplains that if she can postpone her anniversary vacation, Jennifer can miss an event or two. The two women have made it very clear that neither of them is going to back down from her position, so they are looking to John and Terry to tell them who is right. Which of the following is true?  Both May and Jennifer have a collectivist worldview.  May has a collectivist worldview, and Jennifer has an individualist worldview.  Both May and Jennifer have an individualist worldview.  May has an individualist worldview, and Jennifer has a collectivist worldview. CONCEPT Individualism and Collectivism 9 Which of the following is a means of gaining fluency with another culture?  Observation and broad generalization  Academic research  Occasional contact and conversation  Immersion and participation CONCEPT What Is Cultural Competency? 10 Which of the following may make conflict resolution more comfortable and effective for parties whose worldviews differ from that in the United States?  Asking one participant to defer to and adapt another participant’s worldview for the duration of the mediation  Challenging the parties to develop their own guidelines for the process This study resource was shared via CourseH Structuring the mediation in a more rigid way so that guidelines and processes are more clearly defined  Encouraging a zero-sum mentality, where one party "wins" and another "loses" CONCEPT Making Conflict Resolution Culturally Competent 11 Which of the following statements about worldview is true?  Worldview is a collection of assumptions common to all members of a culture.  Worldview can affect how people behave in conflict situations.  Worldview is expressed in varying ways and to varying degrees.  All of the answer choices are correct. CONCEPT Cultural Worldview 12 Which of the following is the best example of a conflict over gender role changes in the United States?  Conflict over men working as decision-making executives  Conflict over women working in nurturing professions (teacher, guidance counselor, etc.)  Conflict over women waiting for men to ask them out on dates rather than asking the men  Conflict over men working in support professions (nurse, secretary, etc.) CONCEPT Conflict Over Gender Role Changes 13 This study resource was shared via CourseHWhich of the following is NOT an example of an official power position?  HR manager  Class president  Girl Scout leader  Student CONCEPT Gender and Power (Official and Unofficial) 14 Which of the following is an example of how a person's sense of self is communicated during a conflict?  Hailey manages to get out of a meeting because she has a doctor's appointment.  Jeff is too busy working to meet the deadline to answer the phone when his wife calls.  Harrison cancels baseball practice because they are calling for rain.  Jennifer always agrees with the group because she does not want anyone to think she is difficult. CONCEPT Culture, Gender, and Identity 15 Negative perceptions of gender traits often cause __________.  cultural dialogue  stereotyping  role changes  This study resource was shared via CourseHltural norms CONCEPT Gender in Culture 16 Which of the following best describes a future-oriented culture?  A culture that sees events and situations as being primarily controlled by fate or destiny  A culture that holds firmly to past traditions as building blocks for the future  A culture that treats all members as equals due to modern movement toward democracy and equality  A culture that shows a willingness to abandon tradition or historical norms when outdated CONCEPT Future and Past Orientation 17 Which of the following is an example of accommodating power distances within mediation?  Reassuring members of a low power distance culture that they will be regarded as equals  Making sure members of a high power distance culture don't feel that their status is being ignored  Neither answer is an example of accommodating power distances in mediation.  Both answers are examples of accommodating power distances in mediation. CONCEPT High and Low Power Distance 18 When a woman demonstrates a headstrong personality, this is traditionally considered __________ in the United States. This study resource was shared via CourseH gender inappropriate  gender appropriate  a feminine trait  gender neutral CONCEPT Masculine and Feminine Traits 19 Low context communication can be described as a more __________ approach to sending a message.  direct  passive  non-verbal  indirect CONCEPT High and Low Context Communication 20 "Tolerance for ambiguity" describes the degree to which an individual, influenced by __________, feels confident functioning in an ambiguous situation.  cultural fluency  cultural norms  cultural competency  power distance This study resource was shared via CourseHCONCEPT Tolerance for Ambiguity 21 Which of the following is traditionally perceived as gender inappropriate in U.S. culture?  A man using an avoiding conflict style  A man using a competing conflict style  A woman using an avoiding conflict style  A woman using an accommodating conflict style CONCEPT Gender and Conflict Style 22 Which of the following might best be explained by a difference in cultural communication styles?  An assumption that all miscommunication is due to different cultural communication styles  An assumption that a person from another culture who frequently makes eye contact in conversation is aggressive  An assumption that a person who gestures more frequently in conversation than you do is from another culture  An assumption of gender appropriate or inappropriate behavior when a man is seen crying CONCEPT Oculesics This study resource was shared via CourseH Powered by TCPDF ()