JMU HSA 358 Exam 1 UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
LEADERSHIP DOMAINS:
Functional - CORRECT ANSWERS Strategic vision, problem solving, systems thinking
LEADERSHIP DOMAINS:
Self- Development - CORRECT ANSWERS lifelong learning, motivation to achieve,
flexibility
LEADERSHIP DOMAINS:
Organizational - CORRECT ANSWERS team building, human resources, political savvy
LEADERSHIP DOMAINS:
Interpersonal - CORRECT ANSWERS communication, motivating, negotiation
Internal Domains - CORRECT ANSWERS number and type of staff, financial
performance, and quality of care
ex: staffing, budgeting, patient satisfaction, financial performance, etc
External Domains - CORRECT ANSWERS influences, resources, and activities that exist
outside the boundary of the organization, but still significantly affect it?
ex: licensure, accreditation, competitors, regulations, community needs
Five Forces Model - CORRECT ANSWERS 1. power of the healthcare workers
2. innovations in technology
3. regulatory environment
4. competitive salary
5. power of consumer and payers
, What is the Strategic Planning Process - CORRECT ANSWERS development of strategic
plans and execution's of an organization's strategy
Steps to the Strategic Planning Process - CORRECT ANSWERS 1. Identify strategic
position
2. Gather Info
3. Complete a SWOT Analysis
4. Executive plan
5. Monitor performance
Triple Aim - CORRECT ANSWERS advocates for health system improvements that
address three dimensions
1. reducing per capita cost of health care
2. improving health populations
3. improving patient experience
Leader vs. Leadership Development - CORRECT ANSWERS leaders collaborating with
their superiors would be considered leader development.
leadership development is educational interventions and skill-building activities designed to
improve the leadership capabilities of individuals.
Leadership Development Activities - CORRECT ANSWERS leadership development
program, courses on leadership and management, mentoring, personal development coaching,
job enlargement, and 360-degree performance feedback.
The Leadership Theories - CORRECT ANSWERS Great Man
Style Approach
Situational
Contingency and Path - Goal
QUESTIONS AND CORRECT ANSWERS
LEADERSHIP DOMAINS:
Functional - CORRECT ANSWERS Strategic vision, problem solving, systems thinking
LEADERSHIP DOMAINS:
Self- Development - CORRECT ANSWERS lifelong learning, motivation to achieve,
flexibility
LEADERSHIP DOMAINS:
Organizational - CORRECT ANSWERS team building, human resources, political savvy
LEADERSHIP DOMAINS:
Interpersonal - CORRECT ANSWERS communication, motivating, negotiation
Internal Domains - CORRECT ANSWERS number and type of staff, financial
performance, and quality of care
ex: staffing, budgeting, patient satisfaction, financial performance, etc
External Domains - CORRECT ANSWERS influences, resources, and activities that exist
outside the boundary of the organization, but still significantly affect it?
ex: licensure, accreditation, competitors, regulations, community needs
Five Forces Model - CORRECT ANSWERS 1. power of the healthcare workers
2. innovations in technology
3. regulatory environment
4. competitive salary
5. power of consumer and payers
, What is the Strategic Planning Process - CORRECT ANSWERS development of strategic
plans and execution's of an organization's strategy
Steps to the Strategic Planning Process - CORRECT ANSWERS 1. Identify strategic
position
2. Gather Info
3. Complete a SWOT Analysis
4. Executive plan
5. Monitor performance
Triple Aim - CORRECT ANSWERS advocates for health system improvements that
address three dimensions
1. reducing per capita cost of health care
2. improving health populations
3. improving patient experience
Leader vs. Leadership Development - CORRECT ANSWERS leaders collaborating with
their superiors would be considered leader development.
leadership development is educational interventions and skill-building activities designed to
improve the leadership capabilities of individuals.
Leadership Development Activities - CORRECT ANSWERS leadership development
program, courses on leadership and management, mentoring, personal development coaching,
job enlargement, and 360-degree performance feedback.
The Leadership Theories - CORRECT ANSWERS Great Man
Style Approach
Situational
Contingency and Path - Goal
