Chapter 1 HSA 358 ACTUAL UPDATED
QUESTIONS AND CORRECT ANSWERS
Define non-direct care settings - CORRECT ANSWERS not directly involved in providing
care to persons needing health services, but rather support the care of individuals through
products and services made available to direct care settings
Examples of traditional non direct care settings - CORRECT ANSWERS - durable
medical equipment suppliers, medical device sales, health care accountants and auditors,
compliance officers, marketing firms, medical billing and revenue recovery companies,
pharmaceutical and health insurance companies, nutrition and fitness firms, big data analytic and
population health management companies, consulting firms and associations
Define Alternative non-direct care settings - CORRECT ANSWERS using consumer items
and companies for nutrition tracking, wearable devices and personal coaching
Direct Care Settings - CORRECT ANSWERS provide care directly to a patient, resident,
or client who seeks services from the organization.
What are non-direct care settings - CORRECT ANSWERS - not directly involved in
providing care to persons needing health services, but rather support the care of individuals
through products and services made available to direct care settings
Difference between traditional and alternative direct and non-direct settings - CORRECT
ANSWERS in traditional non-direct care settings, billing is ties to insurance, in alternative
non-direct care companies mostly self pay -with only some services being covered by traditional
insurance
what are external domains that a manager needs to consider - CORRECT ANSWERS -
refers to the influences, resources, and activities that exist outside the boundary of the
organization but that still significantly impacts the organization
, what are internal domains that a manager needs to consider - CORRECT ANSWERS -
Areas of focus that managers need to address on a daily basis, such as ensuring the appropriate
number of types of staff, financial performance, and quality of care
examples of external domains - CORRECT ANSWERS - community needs, population
characteristics, and reimbursement from commercial insurers as well as government plans , such
as medicare and Medicaid
examples of internal domains - CORRECT ANSWERS - operations of the organizations,
where the manager has the most control. Staffing budgeting, technology,
Healthcare Management - CORRECT ANSWERS profession that provides leadership and
direction to organizations that deliver personal health services and to divisions, departments,
units, or services within those organizations
6 management functions - CORRECT ANSWERS 1) Planning;
2) Organizing
3) Staffing
4) Controlling
5) Decision-Making
6) Directing
Planning - CORRECT ANSWERS A management function that requires a manager to set a
direction and determine what needs to be done to realize that direction by establishing strategy
Organizing - CORRECT ANSWERS Management function that addresses the internal
design of the organization or a specific division, unit, or service for which the manager is
responsible, and includes designating reporting relationships and intentional patterns of
interaction.
Staffing - CORRECT ANSWERS Management function that refers to acquiring and
retaining human resources.
QUESTIONS AND CORRECT ANSWERS
Define non-direct care settings - CORRECT ANSWERS not directly involved in providing
care to persons needing health services, but rather support the care of individuals through
products and services made available to direct care settings
Examples of traditional non direct care settings - CORRECT ANSWERS - durable
medical equipment suppliers, medical device sales, health care accountants and auditors,
compliance officers, marketing firms, medical billing and revenue recovery companies,
pharmaceutical and health insurance companies, nutrition and fitness firms, big data analytic and
population health management companies, consulting firms and associations
Define Alternative non-direct care settings - CORRECT ANSWERS using consumer items
and companies for nutrition tracking, wearable devices and personal coaching
Direct Care Settings - CORRECT ANSWERS provide care directly to a patient, resident,
or client who seeks services from the organization.
What are non-direct care settings - CORRECT ANSWERS - not directly involved in
providing care to persons needing health services, but rather support the care of individuals
through products and services made available to direct care settings
Difference between traditional and alternative direct and non-direct settings - CORRECT
ANSWERS in traditional non-direct care settings, billing is ties to insurance, in alternative
non-direct care companies mostly self pay -with only some services being covered by traditional
insurance
what are external domains that a manager needs to consider - CORRECT ANSWERS -
refers to the influences, resources, and activities that exist outside the boundary of the
organization but that still significantly impacts the organization
, what are internal domains that a manager needs to consider - CORRECT ANSWERS -
Areas of focus that managers need to address on a daily basis, such as ensuring the appropriate
number of types of staff, financial performance, and quality of care
examples of external domains - CORRECT ANSWERS - community needs, population
characteristics, and reimbursement from commercial insurers as well as government plans , such
as medicare and Medicaid
examples of internal domains - CORRECT ANSWERS - operations of the organizations,
where the manager has the most control. Staffing budgeting, technology,
Healthcare Management - CORRECT ANSWERS profession that provides leadership and
direction to organizations that deliver personal health services and to divisions, departments,
units, or services within those organizations
6 management functions - CORRECT ANSWERS 1) Planning;
2) Organizing
3) Staffing
4) Controlling
5) Decision-Making
6) Directing
Planning - CORRECT ANSWERS A management function that requires a manager to set a
direction and determine what needs to be done to realize that direction by establishing strategy
Organizing - CORRECT ANSWERS Management function that addresses the internal
design of the organization or a specific division, unit, or service for which the manager is
responsible, and includes designating reporting relationships and intentional patterns of
interaction.
Staffing - CORRECT ANSWERS Management function that refers to acquiring and
retaining human resources.
