Answers
Terms in this set (89)
The final step of the decision-making (False) Implementation of the best alternative is the second-to-last step in the
process is to implement the process. The final step of the process is to appraise the result of the
alternative that has been selected. decision to see if it solved the problem.
A) True
B) False
Which three conditions do decision (A) The choice indicating "certainty, risk, and uncertainty"
makers face? represents the correct choice, citing the three recognized
conditions that decision makers face. "Certainty, uncertainty,
A) certainty, risk, uncertainty confidence" is eliminated because confidence is not a recognized
B) risk, high risk, low risk decision-making condition. Similarly, the other two choices are
C) certainty, uncertainty, confidence
wrong because "risk" is the only recognized decision-making
D) certainty, risk, high risk
category-"high risk" and "low risk" are not recognized.
Which of the following is a primary (C) Groupthink is the tendency of group members to conceal
characteristic of groupthink? their real views and conform to avoid controversy, so it is best
described by the choice that highlights conformity. Conflict or
A) failure to reach consensus candidness among group members would not be evident in
within a group groupthink-in fact, the opposite of these conditions would be likely
B) conflict among group members
to prevail: total accord and a lack of openness. Finally, a group that
C) complete conformity among
suffered from groupthink would likely reach consensus easier than
group members
other groups, making "failure to reach consensus within a group"
D) candidness and openness within a
group an incorrect response.
,A judge consults guidelines before (D) The judge needs to interpret the situation, so she is following a
handing down an award for policy. A rule is much too simple and confined for this kind of
damages in a legal case. What decision. The decision is clearly
kind of decision making is she unprogrammed. Finally, the judge must take all kinds of subjective
doing? and human elements into account for the case, so "a procedure" is
an incorrect choice.
A) programmed
B) following a procedure
C) following a rule
D) following a policy
Programmed decisions draw (B) Though programmed decisions draw on the past, they do not
heavily on which of the focus on mistakes but rather emulate prior solutions that worked
following? and were successful. "Innovative, new solutions" is incorrect
because programmed decisions are not at all innovative but
A) past solutions that were instead rely on tried and true methods of problem solving.
unsuccessful
B) past solutions that were successful
C) innovative, new solutions
D) mistakes made in the past
Structured problems are_. (D) A structured problem involves a clear, unambiguous, well-
defined situation in which all information is provided. The
A) ambiguous essence of a structured problem is that it is straightforward and
B) undefined and vague complete.
C) incomplete
D) clear and straightforward
A synonym for the word satisfice is (False)
maximize.
A) True
B) False
Maximizing value means a (True)
decision will have the best
possible outcome for the
parties involved.
A) True
B) False
, The expression "throwing good (True)
money
after bad" is an example of an
escalation of commitment.
A) True
B) False
Which of the following is NOT (B) The ideal rational decision will feature a clear and specific goal, a
assumed in a rational decision? problem that is clear and unambiguous, and value that is
maximized. This ideal decision would also require that all, not just
A) valueis maximized many, alternatives and consequences would be known.
B) most alternatives and
consequences are known
C) a clear and specific goal
D) a clear and unambiguous problem
A decision criterion defines factors (True)
that are relevant in a decision.
A) True
B) False