AirMethods PAC Study Guide UPDATED ACTUAL Exam Questions and
CORRECT Answers 2025
Terms in this set (63)
24/7 telephone # for DPL 402 970 1428
CEO of Airmethods Aaron Todd
President of DPL Wayne Sensor
Manager of Training Lisa Housler
How are breaks handled at DPL workforce will email your schedule, (2)15min breaks & 30min lunch
how vacation time, sick time, and vacation is scheduled at least 24hr advanced, sick time (asap),
bereavement leave are handled bereavement is 4 consecutive for current immediate family
and how they are accrued & member, 2 con/days for extended family. Accural= 3.5hrs per
what happens if you exceed paycheck. Sick= 1.8hrs per paycheck. if you exceed sick hrs, they
either one will use vacation hrs.
it is a resource drive/folder. Reference materials/ information
What is the T:Drive and why is it
important for all our hospitals protocols, etc
PTF-PAC-OPERATIONS LEAD- OPERATIONS
Understand the chain of command
DPL SUPERVISOR- OPERATIONS MANAGER- OP
DIRECTOR-PRESIDENT
Understand the importance of we are representing our hospital
customer service
Understand the importance of you wont be able to open IM in citrix if its open on your main desktop
logging out of instant messenger
prior to logging in to citrix
Understand what information payroll website, changer address, password, direct deposit, etc
you can access on ULTIPRO
Be familiar with policies Attendance, Cell Phone, Gossip, Dress Code, Fire Safety, Tornado Safety, On
Call
, Understand what HIPAA stands Health Information Portability Accountability Act
for and what it entails
Know what PHI is and understand Protected Health Information
that all documents with PHI must
be shredded
Know the difference between and Internal-air methods contracted entities, External- non air
give an example of both Internal methods entities (UNMC, Methodist)
and External
customer
Understand why its important to Legal document, provide analytics, supporting documents
document each and every
transfer request
Understand why all calls are on a For quality control and training purposes, protect employees
recorded line and hospitals, and legal record
Understand how to fill in the 0000
social security field in the
database if you don't have
proper information
Know how to fill in the DOB Adult 01/01/1990 pediatric 01/01/2000
field if you don't have the
information for adult &
pediatric
The purpose of EMTALA, so that patients are not denied
Know and understand the
treatment (patient dumping). Is this referral a medical emergency
EMTALA questions and why they
at this time. Does your facility have the equipment to care for
are important
patient. What are you lacking
Know what is meant by the term When hospital transfer patients because they have no way of paying for
dumping is the reference to treatments
transfer requests
Understand that if you fail to ask Call back and ask them
the
EMTALA questions what should
you do
Know who can and can't call in a Hospital employees where patient is located can call TC.
transfer request for a patient Patients, family members, friends cannot call in TC
CORRECT Answers 2025
Terms in this set (63)
24/7 telephone # for DPL 402 970 1428
CEO of Airmethods Aaron Todd
President of DPL Wayne Sensor
Manager of Training Lisa Housler
How are breaks handled at DPL workforce will email your schedule, (2)15min breaks & 30min lunch
how vacation time, sick time, and vacation is scheduled at least 24hr advanced, sick time (asap),
bereavement leave are handled bereavement is 4 consecutive for current immediate family
and how they are accrued & member, 2 con/days for extended family. Accural= 3.5hrs per
what happens if you exceed paycheck. Sick= 1.8hrs per paycheck. if you exceed sick hrs, they
either one will use vacation hrs.
it is a resource drive/folder. Reference materials/ information
What is the T:Drive and why is it
important for all our hospitals protocols, etc
PTF-PAC-OPERATIONS LEAD- OPERATIONS
Understand the chain of command
DPL SUPERVISOR- OPERATIONS MANAGER- OP
DIRECTOR-PRESIDENT
Understand the importance of we are representing our hospital
customer service
Understand the importance of you wont be able to open IM in citrix if its open on your main desktop
logging out of instant messenger
prior to logging in to citrix
Understand what information payroll website, changer address, password, direct deposit, etc
you can access on ULTIPRO
Be familiar with policies Attendance, Cell Phone, Gossip, Dress Code, Fire Safety, Tornado Safety, On
Call
, Understand what HIPAA stands Health Information Portability Accountability Act
for and what it entails
Know what PHI is and understand Protected Health Information
that all documents with PHI must
be shredded
Know the difference between and Internal-air methods contracted entities, External- non air
give an example of both Internal methods entities (UNMC, Methodist)
and External
customer
Understand why its important to Legal document, provide analytics, supporting documents
document each and every
transfer request
Understand why all calls are on a For quality control and training purposes, protect employees
recorded line and hospitals, and legal record
Understand how to fill in the 0000
social security field in the
database if you don't have
proper information
Know how to fill in the DOB Adult 01/01/1990 pediatric 01/01/2000
field if you don't have the
information for adult &
pediatric
The purpose of EMTALA, so that patients are not denied
Know and understand the
treatment (patient dumping). Is this referral a medical emergency
EMTALA questions and why they
at this time. Does your facility have the equipment to care for
are important
patient. What are you lacking
Know what is meant by the term When hospital transfer patients because they have no way of paying for
dumping is the reference to treatments
transfer requests
Understand that if you fail to ask Call back and ask them
the
EMTALA questions what should
you do
Know who can and can't call in a Hospital employees where patient is located can call TC.
transfer request for a patient Patients, family members, friends cannot call in TC
