1|Page
EPIC RHB102 Resolute Hospital Billing
Fundamentals
(
Updated 2025-2026 ) 1-100 Complete
Questions & Answers (Solved) 100%
Correct Graded A+
What two records must a HAR be linked to? - ✔ANASWER✔-Patient
and Guarantor Records
A HAR can be linked to or have no ________? -
✔ANASWER✔Coverages
,2|Page
HAR Status - ✔ANASWER✔-HAR Status indicates where the account
is in the revenue cycle
Initiate Billing - ✔ANASWER✔-After min days, the system attempts to
bill the HAR during this process
Liability Buckets - ✔ANASWER✔-Buckets are used to track liability
on HARs. An HB HAR with single coverage might have three: prebilled,
insurance, and self-pay buckets.
Created (Bucket Status) - ✔ANASWER✔-This is the first status of any
liability bucket
Outstanding (Bucket Status) - ✔ANASWER✔-A claim or a statement
has been sent
Single Billing Office (SBO) - ✔ANASWER✔-A mode of billing which
combines the guarantor portion of the revenue cycle. This allows us to
send out a single statement per guarantor for both PB and HB.
Activities - ✔ANASWER✔-Different areas of workflows are called
activities. For instance, adding a note to an encounter would be a billing
activity, changing a guarantor would be a guarantor activity, etc.
What records can be reused for future accounts? -
✔ANASWER✔Patient, Guarantor, Coverages
,3|Page
What is a CSN? - ✔ANASWER✔-Contact Serial Number. A visit or
admission specific identifier, specifically referencing the clinical
portion. A HAR would represent the financial portion.
What would you create to have multiple visits' charges sent on one
claim? - ✔ANASWER✔-A recurring HAR
How are the majority of hospital charges generated in Epic? -
✔ANASWER✔-through Clinical Workflow
If there are no errors, when does a charge post to the HAR? -
✔ANASWER✔-Immediately
When the charge posts to a HAR (without DNB Check) are they
immediately put into AR? - ✔ANASWER✔-Yes-Consider the difference
between pre-active and active AR.
How would you view individual charge details, including who did the
workflow that created the charge? - ✔ANASWER✔-TX Inquiry - or
transaction inquiry activity in the hospital account
The majority of HB charge review workqueues should be worked by
whom? - ✔ANASWER✔-Clinical Users
If there is an error on a charge, users should fix the error where? -
✔ANASWER✔-The source / clinical documentation
, 4|Page
If the source or clinical documentation is updated for the purpose of a
charge error, what will happen? - ✔ANASWER✔-It will fix the charge
Errors (DNB Checks) - ✔ANASWER✔-Hard stops that must be fixed
before a charge can leave the work queue
Warnings (DNB Checks) - ✔ANASWER✔-Soft stops that can be
overridden to push an item out of a work queue
Stop Bill - ✔ANASWER✔-Prevents a HAR from moving on in the
revenue cycle
When are DNB checks run? - ✔ANASWER✔-Initiate billing &
Discharge
Can a DNB check be a warning? If so, can it be overridden? -
✔ANASWER✔-Yes, Yes
What is Revenue Guaradian? - ✔ANASWER✔-It identifies HARs with
missing charges
What would I find in an account work queue? - ✔ANASWER✔-
Accounts with DNB checks. These are triggered via nightly procceses.
EPIC RHB102 Resolute Hospital Billing
Fundamentals
(
Updated 2025-2026 ) 1-100 Complete
Questions & Answers (Solved) 100%
Correct Graded A+
What two records must a HAR be linked to? - ✔ANASWER✔-Patient
and Guarantor Records
A HAR can be linked to or have no ________? -
✔ANASWER✔Coverages
,2|Page
HAR Status - ✔ANASWER✔-HAR Status indicates where the account
is in the revenue cycle
Initiate Billing - ✔ANASWER✔-After min days, the system attempts to
bill the HAR during this process
Liability Buckets - ✔ANASWER✔-Buckets are used to track liability
on HARs. An HB HAR with single coverage might have three: prebilled,
insurance, and self-pay buckets.
Created (Bucket Status) - ✔ANASWER✔-This is the first status of any
liability bucket
Outstanding (Bucket Status) - ✔ANASWER✔-A claim or a statement
has been sent
Single Billing Office (SBO) - ✔ANASWER✔-A mode of billing which
combines the guarantor portion of the revenue cycle. This allows us to
send out a single statement per guarantor for both PB and HB.
Activities - ✔ANASWER✔-Different areas of workflows are called
activities. For instance, adding a note to an encounter would be a billing
activity, changing a guarantor would be a guarantor activity, etc.
What records can be reused for future accounts? -
✔ANASWER✔Patient, Guarantor, Coverages
,3|Page
What is a CSN? - ✔ANASWER✔-Contact Serial Number. A visit or
admission specific identifier, specifically referencing the clinical
portion. A HAR would represent the financial portion.
What would you create to have multiple visits' charges sent on one
claim? - ✔ANASWER✔-A recurring HAR
How are the majority of hospital charges generated in Epic? -
✔ANASWER✔-through Clinical Workflow
If there are no errors, when does a charge post to the HAR? -
✔ANASWER✔-Immediately
When the charge posts to a HAR (without DNB Check) are they
immediately put into AR? - ✔ANASWER✔-Yes-Consider the difference
between pre-active and active AR.
How would you view individual charge details, including who did the
workflow that created the charge? - ✔ANASWER✔-TX Inquiry - or
transaction inquiry activity in the hospital account
The majority of HB charge review workqueues should be worked by
whom? - ✔ANASWER✔-Clinical Users
If there is an error on a charge, users should fix the error where? -
✔ANASWER✔-The source / clinical documentation
, 4|Page
If the source or clinical documentation is updated for the purpose of a
charge error, what will happen? - ✔ANASWER✔-It will fix the charge
Errors (DNB Checks) - ✔ANASWER✔-Hard stops that must be fixed
before a charge can leave the work queue
Warnings (DNB Checks) - ✔ANASWER✔-Soft stops that can be
overridden to push an item out of a work queue
Stop Bill - ✔ANASWER✔-Prevents a HAR from moving on in the
revenue cycle
When are DNB checks run? - ✔ANASWER✔-Initiate billing &
Discharge
Can a DNB check be a warning? If so, can it be overridden? -
✔ANASWER✔-Yes, Yes
What is Revenue Guaradian? - ✔ANASWER✔-It identifies HARs with
missing charges
What would I find in an account work queue? - ✔ANASWER✔-
Accounts with DNB checks. These are triggered via nightly procceses.
