MSSC Quality 4.0 Test 4 Questions and Answers |Fall
2025/2026 Update | 100% Correct Latest
Question 1
What is the purpose of the seven tools or charts that can be used during the process of the root cause analysis?
Correct Answer
- Guidance
Question 2
Stating the problem is the first step in root cause analysis. Why is it important?
Correct Answer
- Stating the problem gives the team a target or focus.
Question 3
Writing down the problem statement and drawing a box around it is the first step when creating a __________.
Correct Answer
- Cause and effect diagram
Page 1 of 22
,Question 4
Where is the problem or goal located on each of the cause and effect diagrams?
Correct Answer
- Right side
Question 5
Which of the following is not used as a problem analysis tool?
Correct Answer
- Shipping manifest
Question 6
During the planning phase of the PDCA cycle, __________ are very helpful.
Correct Answer
- Cause and effect diagrams
Page 2 of 22
, Question 7
Pareto has two chart measurement components; they are cumulative and __________.
Correct Answer
- Frequency
Question 8
What is the purpose of the Root Cause Analysis, other than asking "Why?" five times?
Correct Answer
- Find the cause and create corrective actions
Question 9
What ensures that the inherent quality of the data is characterized by its accuracy, precision, bias, level of error,
etc.?
Correct Answer
- Data quality
Page 3 of 22
2025/2026 Update | 100% Correct Latest
Question 1
What is the purpose of the seven tools or charts that can be used during the process of the root cause analysis?
Correct Answer
- Guidance
Question 2
Stating the problem is the first step in root cause analysis. Why is it important?
Correct Answer
- Stating the problem gives the team a target or focus.
Question 3
Writing down the problem statement and drawing a box around it is the first step when creating a __________.
Correct Answer
- Cause and effect diagram
Page 1 of 22
,Question 4
Where is the problem or goal located on each of the cause and effect diagrams?
Correct Answer
- Right side
Question 5
Which of the following is not used as a problem analysis tool?
Correct Answer
- Shipping manifest
Question 6
During the planning phase of the PDCA cycle, __________ are very helpful.
Correct Answer
- Cause and effect diagrams
Page 2 of 22
, Question 7
Pareto has two chart measurement components; they are cumulative and __________.
Correct Answer
- Frequency
Question 8
What is the purpose of the Root Cause Analysis, other than asking "Why?" five times?
Correct Answer
- Find the cause and create corrective actions
Question 9
What ensures that the inherent quality of the data is characterized by its accuracy, precision, bias, level of error,
etc.?
Correct Answer
- Data quality
Page 3 of 22
